Top 517 operations manager Jobs in richmond ca

Manager, Operations - Transportation
Watchpoint Logistics, Inc. —Burlingame, CA
- $95,000 - $105,000 a year
- Hybrid work
- Office
- Microsoft Office
- Analysis skills
- Wellness program
- Health insurance
12d
Operations Manager - Roofing & Home Services
Symplify Roofing —Walnut Creek, CA
- $95,000 - $115,000 a year
- Email
- CRM software
- Background check
- Google Workspace
- 401(k)
- Paid time off
Quick Apply
Operations Manager
Temco Logistics —Richmond, CA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
13h
Operations Manager
Recruiting Solutions —American Cyn, CA
- $70,000 - $112,000 a year
- Full-time
- CDL B
- Spanish
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Manager, Cafe Operations
Hard Rock Cafe San Francisco —San Francisco, CA
- $92,000 - $134,600 a year
- Full-time
- Writing skills
- Office
- Hotel
Quick Apply
Inventory & Operations Manager
Embarc —San Pablo, CA
- From $70,304 a year
- Full-time
- Merchandising
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Attic Pros —Oakland, CA
- $7,000 - $9,000 a month
- Online Application
- Spanish
- Management
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Trucking Operations Supervisor
Forward Logistics, Inc. —South San Francisco, CA
- From $70,304 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Security Operations Manager
Diligence Security Group —Oakland, CA
- $82,000 - $92,000 a year
- Weekends as needed
- Background check
- 5 years
- Military
- Relocation assistance
- Health insurance
Quick Apply
14d
Operations Supervisor-Bay Area
Heytea USA Inc —Daly City, CA
- $70,000 - $90,000 a year
- Full-time
- Bilingual
- Background check
- Management
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Pharmacovigilance Operations
Jazz Pharmaceuticals —California
- $141,600 - $212,400 a year
- Remote
- Nursing
- 8 years
- Analysis skills
- Health insurance
- Dental insurance
Sports Club Operations Manager, San Francisco
Park Padel —South San Francisco, CA
- $24 - $28 an hour
- Weekends as needed
- Mid-level
- In-person
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Hotel Operations Manager
Hotel —Hayward, CA
- From $23 an hour
- Full-time
- Bilingual
- Mid-level
- Hotel
- 401(k)
- Paid time off
Quick Apply
Sales and Operations Management Trainee
Penske —Concord, CA
- $33.42 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
6d
Security Operations Manager
Inter-Con Security Systems —San Francisco, CA
- $70,304 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Team Lead, Project Operations Management
Adyen —San Francisco, CA
- $145,000 - $190,000 a year
- Full-time
- Office
- Supervising experience
- Travel
6d
Food Service Operations Manager
SSA Group —San Francisco, CA
- $75,000 - $80,000 a year
- Weekends as needed
- Sales
- ServSafe
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
5d
Senior People Operations Manager
Crusoe —San Francisco, CA
- $129,000 - $156,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Commuter assistance
- Paid parental leave
Quick Apply
Operations Supervisor | Tues-Sat
Recology Golden Gate —San Francisco, CA
- $91,200 - $114,000 a year
- Full-time
- CDL B
- CDL A
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
13d
Operations Manager
Courtyard by Marriott Vallejo Napa Valley —Vallejo, CA
- $72,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
5d

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Manager, Operations - Transportation

Watchpoint Logistics, Inc. -
Burlingame, CA

Apply Now

Job Details

$95,000 - $105,000 a year
12 days ago

Benefits

Wellness program
Health insurance
Dental insurance
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

General freight transportation
Computer operation
Customer communication
Customer relationship building
Resource allocation (project management tasks)
Road transportation operations
Managing logistics operations teams
Operational management
Coaching
Logistics customer service
Client rapport building
Performance feedback (performance evaluation method)
De-escalation techniques
Conflict de-escalation
Microsoft Office
Team development
Human resources management
Team training
Customer engagement
Data interpretation
Leading team collaboration initiatives
Root cause analysis
Managing business operations budgets
Task assignment
Customer service problem-solving
Data-driven decision making
Team motivation (leadership skill)
Operations planning
Organizational budget management

Full Job Description

Description:

The Manager, Transportation Operations leads the teams responsible for executing all aspects of the domestic freight lifecycle, including planning, sourcing, delivery, and billing. By utilizing daily operational dashboards and tracking key performance indicators (KPIs), the Manager optimizes resource allocation, maintains strict regulatory compliance, and ensures a high level of operational execution.

Pay & Perks

Medical, Dental, and Vision Insurance
Life Insurance
401k + 4% Company Match
Vacation, Sick Pay + Holidays
Employee Assistance Program
Monthly Team Lunches
Wellness Program

The starting pay for this position is expected to be $95,000 - $105,000 annually. Exact compensation is based on skills, experience, education, and location.

This is a hybrid job, reporting to the office three days per week.

Job Duties

Manage the daily activities of the Domestic Forwarding team. Empower operations team to implement proactive exception management protocols to ensure issues are identified and resolved before the customer notices.
Develop and execute company operating procedures for the efficient and profitable management of Watchpoint’s transportation operations
Maintain full ownership of team KPI’s and daily dashboards, leveraging real-time data to monitor performance, hold team members accountable, and ensure strict adherence to execution standards.
Utilizes the transportation management system (TMS) to manage shipment workflow, ensure accurate freight movements, and shipment information
Provide prompt and accurate information to the team to ensure all members are working to meet/exceed our customers' expectations
Utilize analytics to drive decision making, manage team member performance and improve quality. Promote usage among the team to ensure appropriate action is being taken in response to results
Monitor team member activity, productivity and quality metrics; work one-on-one with team members providing coaching and guidance to drive results. Support team members with problem resolution or remove barriers when appropriate
Accountable for the professional development of direct reports to ensure proper goal setting, training and project requirements are met
Conduct regular performance reviews and provide ongoing training to enhance team member capabilities
Monitors service failures through the Salesforce Incident Management tool and formulates or contributes corrective actions as applicable
Work collaboratively with sales and customer service to ensure service execution and reliability
Ensure financial goals and budgets are met and develop short-term actions to address any budgetary shortfalls
Identify opportunities for revenue growth and cost savings to maximize profitability

Requirements:

Advanced use of computer systems and applications (e.g. MS Office, TMS) as trained/required.
Able to deliver quality results consistently and on schedule. Self-motivated and follows through on initiatives.
Experience in delivering world class customer service skills through problem solving, rapport building, and effectively de-escalating high pressure conversations with patience and decorum.
Leads with humility and respects others, promotes a culture of safety, trust and teamwork. Self-regulates emotions, displaying a calm demeanor.
Communicates with clarity and confidence in customer, executive and team environments. Employs active listening and strong negotiation skills when necessary.
Uses independent judgment and is able to identify problems, root-cause, and develop effective solutions. Generates new ideas to support change and creatively solves problems.
Manages priorities and sets productivity expectations. Ensures initiatives are fairly distributed and the team is set to successfully deliver on project objectives. Identifies and takes accountability for meeting KPIs.
Effectively manages team performance through training, coaching, and feedback.
Strong leadership and motivational skills in managing diverse teams. Able to delegate tasks and responsibilities, sets clear and impactful goals and holds team members accountable.
Demonstrated experience with managing human, financial and operational resources resulting in optimization of resources. Strong analytical skills; makes decisions based on long-term payoffs or outcomes.

Education and Experience

Bachelor’s degree plus a minimum of 2 years of supervisory experience in transportation or equivalent combination of education and experience.

Physical Requirements

The usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.

About Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.

Watchpoint Logistics, Inc. is an equal opportunity employer.

Visit us at https://www.watchpointlogistics.com

Apply Now

Refine Your Search

operations manager jobs in richmond ca

Manager, Operations - Transportation

Operations Manager - Roofing & Home Services

Operations Manager

Operations Manager

Manager, Cafe Operations

Inventory & Operations Manager

Operations Manager

Trucking Operations Supervisor

Security Operations Manager

Operations Supervisor-Bay Area

Senior Manager, Pharmacovigilance Operations

Sports Club Operations Manager, San Francisco

Hotel Operations Manager

Sales and Operations Management Trainee

Security Operations Manager

Team Lead, Project Operations Management

Food Service Operations Manager

Senior People Operations Manager

Operations Supervisor | Tues-Sat

Operations Manager

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