Top 417 Patient access representative Jobs in Richmond Heights, Mo

Patient Access Team Lead
Urology of St. Louis —Florissant, MO
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
11d
Chiropractic Assistant/Receptionist - Healthy Beginnings Chiropractic
Healthy Beginnings Chiropractic —Saint Charles, MO
- $16 - $17 an hour
- Part-time
- Background check
- Private practice
- 11+ years
- Disability insurance
- Paid time off
Quick Apply
2d
Receptionist & Barista
Ignite Medical Resort St. Peters —Saint Peters, MO
- $16 - $18 an hour
- Part-time
- Serving
- Front desk
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Guest Services Representative
SSM Health —St. Louis, MO
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid parental leave
- Health insurance
Answer Line Rep (PT Overnights)
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
5d
Scheduler
SSM Health —St. Louis, MO
- Full-time
- High school diploma or GED
- Continuous improvement
- Children
- Paid parental leave
- Health insurance
Patient Billing/Services Representative II (Part-Time) - Dermatology
Washington University in St. Louis —Creve Coeur, MO
- $17.89 - $26.35 an hour
- Part-time
- Writing skills
- Medical office experience
- Pass drug screening
Scheduler I
BJC Outpatient Imaging - Chesterfield, St. Louis, & O'Fallon, MO —St. Louis, MO
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
11d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —St. Louis, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
5d
Patient Access Representative
SSM Health —Richmond Heights, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Patient Service Representative
VITALSKIN PHYSICIAN MANAGEMENT LLC —Creve Coeur, MO
- $20 - $24 an hour
- Monday to Friday
- Word processing
- High school diploma or GED
- Travel
Quick Apply
Receptionist- Florissant, MO
Total Access Urgent Care —Florissant, MO
- $17 - $18 an hour
- 12 hour shift
- 18 years or older
- Urgent Care
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Jefferson Barracks, MO
- $54,307 - $70,599 a year
- Online Application
- Background check
- Microsoft Excel
- Writing skills
- Paid parental leave
- Paid holidays
Patient Access Representative
Mercy Rehabilitation Hospital South —St. Louis, MO
- Part-time
- Microsoft Outlook
- Hospital
- Word processing
Quick Apply
Patient Service Representative – Family Medicine
BJC HealthCare —Saint Peters, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Patient Service Specialist- Part Time
SSM Health Physical Therapy —St. Louis, MO
- $18 an hour
- Part-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Patient Coordinator I
BJC Outpatient Imaging - Chesterfield, St. Louis, & O'Fallon, MO —St. Louis, MO
- Full-time
- Inventory management
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Scheduler - Heart Care Specialists
St. Luke's Hospital - MO —St. Louis, MO
- Full-time
- Microsoft Outlook
- Hospital
- High school diploma or GED
Quick Apply
Admitting Representative - Overnights
Gateway Regional Medical Center —Granite City, IL
- $17.50 - $26.24 an hour
- Overnight shift
- Hospital
- High school diploma or GED
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Patient Access Rep I
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Full-time
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
6d

I want to receive the latest job alert for patient access representative in richmond heights, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access representative jobs near richmond heights, mo

Patient Services Coordinator jobs in St. Louis, MO

Patient Coordinator jobs in St. Louis, MO

Scheduler jobs in St. Louis, MO

Patient Access Representative jobs in St. Louis, MO

Receptionist jobs in Florissant, MO

Guest Service Agent jobs in St. Louis, MO

Heart Specialist jobs in St. Louis, MO

Barista jobs in Saint Peters, MO

Call Center Representative jobs in St. Louis, MO

Resident Services Coordinator jobs in California

Patient Services Coordinator jobs in Radnor, PA

Patient Services Coordinator jobs in Jacksonville, FL

Patient Services Coordinator jobs in Edina, MN

Patient Services Coordinator jobs in Milledgeville, GA

Er Patient Care Technician jobs in New Jersey

Clinical Research Coordinator jobs in Ucla, CA

Patient Coordinator jobs in Paducah, KY

Patient Transporter jobs in Southfield, MI

Patient Coordinator jobs in Philadelphia, PA

Patient Transport jobs in Tulsa, OK

Patient Access Team Lead

Urology of St. Louis -
Florissant, MO

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Profit sharing
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Operational analysis
Call center experience
Employee relationship building
High school diploma or GED
Team development
Process management
Call center management

Full Job Description

Position Title: Patient Access Team Lead

Reports to: Patient Access Team Manager

Job Status: Full-Time

FLSA Status: Non-Exempt

Position Summary: Lead for the Patient Care Team; be a part of the interviewing, hiring, training, scheduling, and monitoring of staff. Attend meetings and respond timely to all requests, including completion of matters referred to the lead. Identify performance deficiencies and opportunities and implement action plans as appropriate. Effectively maintain a work environment which promotes communication to stimulate the morale, engagement, and growth of the Patient Care Team. Other duties as assigned.

Essential Functions: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

· The ability to Train new Patient Care Coordinators, develop, motivate, and assist existing Patient Care Coordinators in reaching new levels of skills, knowledge, and attitude. Effectively maintain a work environment which stimulates and motivates morale, engagement, and growth of the team. Identify performance deficiencies and opportunities and implement action plans as needed.

· Assist with answering incoming calls during daily operational hours

· Assist with onboarding new employees and conduct training sessions for New Hires

· The ability to work on-site as needed

· Conduct refresher training as needed

· Oversee and assist in the Patient Care Coordinator Team chats

· Review and respond timely to requests, including emails, telephone calls, issues, research, and resolution as needed by staff, management, and patients. Timely completion of matters referred to the Supervisor or Management.

· Effectively communicate and interact with the Patient Care Coordinators, providers, management, and patients. Conduct, attend and participate in meetings, conference calls and training sessions.

· Oversee the incoming referral and intake process, make timely recommendations, and tweaks to improve efficiency.

· Identifying operational improvements; monitor workflow, assign tasks, goals, and objectives.

· Monitoring performance dashboards and workload distribution, providing feedback to management

· Offering NON-disciplinary quality feedback and flagging trends or concerns

· Acting as the daytime point person for frontline questions

· Monitoring AI systems for timely routing and completion

· Coordinate work activities to achieve the volume expected to meet operational requirements; schedule and monitor daily team performance.

· Other duties as assigned

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Abides by all attendance guidelines set forth in the company handbook

· Dependability - Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

· Team Motivation: Inspires and energizes team members to meet and exceed goals.

· Coaching & Development: Provides constructive feedback, identifies training needs, and supports employee growth.

· Conflict Resolution: Manages interpersonal issues and resolves team conflicts professionally.

· Clear Verbal & Written Communication: Articulates expectations, processes, and feedback effectively.

· Active Listening: Demonstrates empathy and understanding when speaking with both team members and patients.

· Interpersonal Skills: Builds rapport and maintain professional relationships with staff

· Performance Monitoring: Tracks team metrics (AHT, CSAT, FCR, etc.) and identifies trends (when required)

· Quality Assurance: Reviews calls, provides feedback, and ensures compliance with standard (when required)

· System Proficiency: Strong knowledge of CRM platforms, phone systems, and other call center technologies.

· Process Improvement: Identifies inefficiencies and contributes to process optimization.

· Multi-tasking: Juggles priorities in a fast-paced environment.

Education and Experience:

· High School diploma and/or equivalent education

· 3 Years of Medical Call Center Experience Required

· Supervisory experience or demonstrated leadership abilities preferred

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Profit sharing
Referral program
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Call center: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient access representative jobs in richmond heights, mo

Patient Access Team Lead

Chiropractic Assistant/Receptionist - Healthy Beginnings Chiropractic

Receptionist & Barista

Guest Services Representative

Answer Line Rep (PT Overnights)

Scheduler

Patient Billing/Services Representative II (Part-Time) - Dermatology

Scheduler I

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Patient Access Representative

Patient Service Representative

Receptionist- Florissant, MO

Medical Support Assistant (Advanced)

Patient Access Representative

Patient Service Representative – Family Medicine

Patient Service Specialist- Part Time

Patient Coordinator I

Scheduler - Heart Care Specialists

Admitting Representative - Overnights

Patient Access Rep I

I want to receive the latest job alert for patient access representative in richmond heights, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected