Top 590 Support technician Jobs in Richmond Hill, Ga

IT Support Technician - Topeka, KS
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Grand Rapids
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Salt Lake City
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Service Ops Technician - RMAC
Boston Dynamics —Savannah, GA
- $43 - $59 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Entry Level Technician
Computer Networking Resources —Bloomingdale, GA
- Overtime
- Office
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Quality Technician
MOBIS —Richmond Hill, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Senior Desktop Support Technician | MSP
Global Accounting Network —Savannah, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Mentoring
- Health savings account
- Health insurance
Quick Apply
LAN Support Technician II
Renegade Technology Systems —Fort Stewart, GA
- Customer service
- Mid-level
- Associate's degree
HVAC Team Lead
MEP Contractors (MEPCO) —Savannah, GA
- $25 - $45 an hour
- Full-time
- Clean driving record
- 5 years
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Service Technician - Certified
Hussmann Corporation —Savannah, GA
- Weekends as needed
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Paid holidays
Senior Residential HVAC Service Technician
Air Therm —Savannah, GA
- $25 - $35 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
MRI Tech
Memorial Health University Medical Center —Savannah, GA
- Part-time
- No experience needed
- Children
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Technical Support Engineer (Network Technician / Help Desk & On-Site)
Inventure IT —Savannah, GA
- Full-time
- Background check
- Google Workspace
- 5 years
- Health insurance
- Dental insurance
Quick Apply
8d
Temporary Turn Technician for Student Housing Community
Priderock Capital Management —Savannah, GA
- $14 - $15 an hour
- Temporary
- Customer service
- Writing skills
- English
Quick Apply
Rad Tech
Memorial Health University Medical Center —Savannah, GA
- Full-time
- No experience needed
- Children
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
CT Tech
Memorial Health University Medical Center —Savannah, GA
- Full-time
- Children
- 1 year
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Commercial HVAC/R Service Technician
RSC Mechanical —Savannah, GA
- $20 - $40 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Fuel card
Quick Apply
Manager - RAD Tech X Ray Services
Elios Talent —Savannah, GA
- $80,000 - $87,000 a year
- Full-time
- Private practice
- Mid-level
- Travel
Quick Apply
CT Tech
Memorial Health University Medical Center —Savannah, GA
- Full-time
- Children
- 1 year
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Computed Tomography Technologist - (CT Tech)
AMN Healthcare —Savannah, GA
- $1,694 - $1,746 a week
- 12 hour shift
- Hospital
- BLS Certification
- Neurology
- Disability insurance
- Health insurance

I want to receive the latest job alert for support technician in richmond hill, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician - Topeka, KS

SGA Dental Partners -
Richmond Hill, GA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Email customer support
Defect resolution root cause analysis
Technical support via phone
Phone communication
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Root cause analysis
Technical support via email
Client interaction via phone calls

Full Job Description

The IT Support Technician will assist team members at our dental practices who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products, or services. The IT Support Technician will maintain a diligent focus on proactively identifying and resolving issue trends. This role will work very closely with Senior Systems Engineer and other IT team members to collaborate on long-term solutions that mitigate the volume and severity of IT issues for our practices.

This role will be a hybrid remote/in-person position with a focus on resolving issues remotely whenever possible. Must be within a commutable driving distance of Topeka, KS for on-site support as needed.

Essential Duties

Supports all SGA dental offices via remote support in an efficient and effective manner.
Track all issues, troubleshooting steps, and solutions in real-time using the support ticketing system.
Maintain accurate inventory of technology assets including hardware, software, and licensing.
Perform general preventative maintenance on the company's computing infrastructure and software.
Ability to independently review user manuals, web searches, and other resources to identify solutions to complex issues.
Be able to work in a team environment with other IT professionals.
Prioritize, diagnose, and resolve issues pertaining to PCs, servers, printers, peripherals, integrated dental equipment and phone systems.
Support Windows, Microsoft Office, Active Directory, and other commercial and proprietary software.
Support networked multifunction units to include printing, scanning, and faxing.
Work through vendor support including hardware and specialty software companies.
Resolve issues with credit card terminals.
Follow up on closed tickets to verify satisfactory resolution.
Participate in structured cabling/wiring as required.
Endeavor to resolve issues on the first call without escalation.
Escalates appropriately to senior IT personnel.
Install and upgrade software on end-user computers.
Local travel and occasional overnight stays will be required.
Critically analyze helpdesk tickets for patterns and root cause. Regularly report to management your findings and recommend solutions to permanently resolve or mitigate issues
Represent the “voice of the user” in regards to prioritizing issues to resolve- balancing quantity and severity of the symptoms to determine which issues serve the “greatest good”
Assumes and executes additional responsibilities as assigned.

Knowledge/Skills/Abilities

Must be self-motivated to learn and support new and fast-changing technologies on multiple platforms.
Must demonstrate strong verbal and written skills in order to provide effective phone, desk-side, and email support.
Excellent interpersonal skills
Exceptional work habits under pressure

Education/ Experience

The position requires experience in hardware, software, and network troubleshooting, or equivalent training and/or education are necessary. Customer service training and/or experience are beneficial.
Interactions must be handled with diplomacy and tact. Individual must be able to gauge the user's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
Minimum of 1 year in an IT support organization with experience resolving root cause issues rather than just individual problems.
Experience with dental practice software a huge plus!

Benefits We Offer:

Paid Holidays and Paid Time Off (PTO)
401(k) Retirement Plan
Health and Vision Insurance
Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
Supplemental Coverage (Disability, Critical Illness, Accident)
Career Growth and Development Opportunities

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care. Apply today to join us in making a difference!

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Quick Apply

Refine Your Search

support technician jobs in richmond hill, ga

IT Support Technician - Topeka, KS

IT Support Technician - Grand Rapids

IT Support Technician - Salt Lake City

IT Service Ops Technician - RMAC

Entry Level Technician

Quality Technician

Senior Desktop Support Technician | MSP

LAN Support Technician II

HVAC Team Lead

Service Technician - Certified

Senior Residential HVAC Service Technician

MRI Tech

Technical Support Engineer (Network Technician / Help Desk & On-Site)

Temporary Turn Technician for Student Housing Community

Rad Tech

CT Tech

Commercial HVAC/R Service Technician

Manager - RAD Tech X Ray Services

CT Tech

Computed Tomography Technologist - (CT Tech)

I want to receive the latest job alert for support technician in richmond hill, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected