Top 48 Authorization specialist Jobs in Richmond Va

Customer Contact Specialist II (RICHMOND, VA, US, 23231)
Dominion Energy —Richmond, VA
- $42,300 - $54,900 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
1d
Referral and Insurance Specialist - Physician Office- General Surgery
Bon Secours —Richmond, VA
- $18.11 - $27.17 an hour
- Surgery
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
1d
Reimbursement Specialist - Days - Remote
VCU Health System —Richmond, VA
- $19.87 - $30.79 an hour
- Weekends as needed
- Remote
- Word processing
- Research
- Mid-level
OBGYN Surgery Scheduler
Virginia Physicians For Women —North Chesterfield, VA
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Medical office experience
Quick Apply
14d
Café Ambassador - Carytown
Capital One —Richmond, VA
- Weekends as needed
- Google Workspace
- High school diploma or GED
- Fair chance
- Paid parental leave
- Disability insurance
Patient Care Specialist
ForMotion Clinic —Richmond, VA
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Referral Coordinator
PartnerMD —Richmond, VA
- $20 an hour
- Monday to Friday
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
Certified Medical Assistant (CMA) 3 years experience required
WellcomeMD —Henrico, VA
- $20 - $24 an hour
- Full-time
- Private practice
- CPR Certification
- Vital signs
- Disability insurance
- Health insurance
Quick Apply
Registration Coordinator
OrthoVirginia Inc —Midlothian, VA
- $16.92 - $25.38 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Clinical Intake Lead
Home Recovery Home Aid —Richmond, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Supervising experience
Senior Salvage Recovery Specialist
Argo Group —Richmond, VA
- $101,184 - $144,636 a year
- Full-time
- Customer service
- 5 years
- English
- Health insurance
- Dental insurance
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Richmond, VA
- $17.02 - $28.38 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
1d
Registration Coordinator, Part-Time/ PRN
OrthoVirginia Inc —Henrico, VA
- $16.92 - $25.38 an hour
- PRN
- High school diploma or GED
- Clinic
- Communication skills
Quick Apply
Medical Office Specialist
Primary Health Grp-Chippenham —Richmond, VA
- $15.86 - $22.99 an hour
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Office Coordinator, Part-Time - Richmond (Westhampton), VA
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Medical Office Specialist
Henrico Cardiology Associates —Richmond, VA
- $15.86 - $22.99 an hour
- Full-time
- Mid-level
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medical Office Specialist
Chesterfield Imaging —Midlothian, VA
- $16.02 - $22.43 an hour
- Part-time
- Organizational skills
- 1 year
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Medical Scribe
Oak Street Health —Richmond, VA
- $17.00 - $28.46 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic
- Health insurance
- Dental insurance
13d
Front Desk Receptionist
US Foot & Ankle Specialists —Richmond, VA
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
3d
Customer Service Representative
Markel Corporation —Glen Allen, VA
- $20 - $23 an hour
- Email
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
- Profit sharing
- AD&D insurance
Quick Apply

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Customer Contact Specialist II (RICHMOND, VA, US, 23231)

Dominion Energy -
Richmond, VA

Apply Now

Job Details

$42,300 - $54,900 a year
1 day ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Computer operation
Managing customer accounts
Microsoft Excel
Microsoft Outlook
Account maintenance
Phone communication
Writing skills
In-person customer service
High school diploma or GED
Customer issue escalation
Typing
Billing issue inquiries
Handling account queries
Customer information system software
Client interaction via phone calls
Customer data entry

Full Job Description

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

This intermediate level position provides excellent customer service skills and represents Dominion Energy as the central point of contact for the company's Customer Contact Operations Center. Under general supervision and proficient degree of efficiency, guidance and direction, duties include but not limited to: utilizes customer information systems; answers customer inquiries regarding billing, payment, credit, rates, and service requests; inputs pertinent residential and commercial customer account information; assess customer needs; generates a variety of service order requests; assists customers with credit difficulties and termination notices; exercises some judgment in accordance with well-defined policies and procedures to negotiate payment plans that meet regulatory requirements, and makes appropriate referrals to internal or external departments/agencies for additional assistance; exercises some judgment in accordance with well-defined policies and procedures to determine and document security deposits for new accounts; promotes, explains, and sets up programs available to customers; answers emergency calls and issues appropriate orders. Refers highly complex issues to appropriate next level personnel.

Required Knowledge, Skills, Abilities & Experience

2-5 years Customer Contact Operations experience.

Strong interpersonal/communication skills in person, by phone/in writing
Must have ability to retrieve items either alphabetically/numerically
Strong ability to type
Must be able to work independently & as a team member
Must have Strong knowledge of computers including: Customer Information Systems, Microsoft office products Word, Excel, Outlook
Strong understanding of organization/department/section policies/procedures
Ability to read & concentrate and listening skills
Must demonstrate ability to deal with irate and difficult customers
Must be able to identify and resolve strong and routine issues
Strong organization/time management skills
Must have strong understanding of billing, rates, credit, energy usage, and customer accounts
Must be able to work varying shifts, nights, weekends and during emergency situations

Education Requirements

Required Degree (equivalency) not accepted in lieu of required Degree:

HS or GED required.

Working Conditions

Office Work Environment 76 -100%

Travel Up to 25%

Test Description

This job requires "recommended" test results from the Modern Hire Customer Contact Specialist Virtual Job Tryout administered online. The assessment is untimed but usually takes about 35 minutes to complete.

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

What You'll Get

Expected Hiring Base Salary Range:

$42300 - $54900

The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate’s qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth.

At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance. To learn more about our benefits, click here: dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Apply Now

Refine Your Search

authorization specialist jobs in richmond va

Customer Contact Specialist II (RICHMOND, VA, US, 23231)

Referral and Insurance Specialist - Physician Office- General Surgery

Reimbursement Specialist - Days - Remote

OBGYN Surgery Scheduler

Café Ambassador - Carytown

Patient Care Specialist

Referral Coordinator

Certified Medical Assistant (CMA) 3 years experience required

Registration Coordinator

Clinical Intake Lead

Senior Salvage Recovery Specialist

Nutrition Care Coordinator

Registration Coordinator, Part-Time/ PRN

Medical Office Specialist

Front Office Coordinator, Part-Time - Richmond (Westhampton), VA

Medical Office Specialist

Medical Office Specialist

Medical Scribe

Front Desk Receptionist

Customer Service Representative

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Test Description

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