Top 278 Patient services coordinator Jobs in Richmond Va

Patient Access Coordinator
OrthoVirginia Inc —Richmond, VA
- $16.06 - $24.09 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Epic
Quick Apply
Patient Intake Coordinator
Richmond Vascular Center —Richmond, VA
- From $20 an hour
- 8 hour shift
- Private practice
- Medical office experience
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
7d
Patient Coordinator (Southside Offices)
Virginia Physicians For Women —North Chesterfield, VA
- $19.50 - $23.00 an hour
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
2d
Client Services Coordinator
Sheltering Arms Institute —Richmond, VA
- $20 - $25 an hour
- Full-time
- CPR Certification
- Experience working with individuals with disabilities
- Computer literacy
9d
Patient Coordinator
Aspen Dental —Glen Allen, VA
- $17 - $20 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
Intake Coordinator - Midlothian, VA
Local Infusion —North Chesterfield, VA
- $24 - $25 an hour
- Full-time
- Current TB test
- BLS Certification
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Hospitality Coordinator EVS
Chippenham Hospital —Richmond, VA
- $20.55 - $28.78 an hour
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Telehealth Coordinator Lead
CorVel Corporation —Glen Allen, VA
- $19.24 - $31.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Patient Care Coordinator
Demant —Richmond, VA
- $17 - $21 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Outreach Specialist / Care Coordinator - Greater Richmond, Virginia
Waymark —Richmond, VA
- $23.10 - $26.20 an hour
- Hybrid work
- Background check
- Google Workspace
- Sales
- Paid training
- Commuter assistance
Quick Apply
Clinic Coordinator - Non Licensed
CareNow —Richmond, VA
- $21.10 - $30.60 an hour
- Full-time
- Urgent Care
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Field Care Coordinator - Central VA Markets
UnitedHealthcare —Richmond, VA
- $24 - $43 an hour
- Full-time
- Hybrid work
- Skilled nursing facility
- Microsoft Outlook
- Nursing home
7d
Branch Coordinator - Telework
Apria Healthcare LLC —Glen Allen, VA
- $17.50 - $19.50 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Front Office Coordinator
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Registration Coordinator, Part-Time/ PRN
OrthoVirginia Inc —Henrico, VA
- $16.92 - $25.38 an hour
- PRN
- High school diploma or GED
- Clinic
- Communication skills
Quick Apply
1d
Care Coordinator- Behavioral Health
Sentara Health Administration, Inc. —Richmond, VA
- Full-time
- Nursing
- Mid-level
- Travel
- 403(b) matching
- Paid parental leave
Quick Apply
Registration Coordinator
OrthoVirginia Inc —Midlothian, VA
- $16.92 - $25.38 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
10d
Front Desk Coordinator Surgery Center
Fresenius Medical Care —Richmond, VA
- Full-time
- High school diploma or GED
- Perioperative Care
- Data entry
OR Surgery Scheduler
VCU Health System —Colonial Heights, VA
- Full-time
- CPR Certification
- Surgery
- Customer service
Front Desk Coordinator
The Specialty Alliance —Richmond, VA
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply

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Patient Access Coordinator

OrthoVirginia Inc -
Richmond, VA

Quick Apply

Job Details

Full-time
$16.06 - $24.09 an hour

Qualifications

Phone communication

Full Job Description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

Position Summary:

The Patient Access Coordinator position is responsible for assisting patients and referral sources with scheduling of appointments. Provides exceptional patient service by answering, responding, and routing a high volume of incoming calls from patients, physicians, hospitals, staff and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate demographic information, and routes patient related questions to appropriate area.

Primary Functions and Responsibilities:

Manages telephone calls as well as patient inquiries via mail or fax; return patient phone concierge, Website, MyChart and CIH appointment requests in a timely manner.

Answers phones appropriately and professionally, providing excellent customer service.

Clarifies information needed by the caller and determines the best course of action to meet the customer's needs.

Effectively communicates with physicians, patients, and other professionals and returns phone calls promptly.

Schedules patient's appointments in accordance with internal guidelines and physician appointment scheduling protocols.

Collects and enters patient's demographics in the system completely and accurately

Verifies patient's insurance information and confirms that OrthoVirginia participates with their insurance plan.

Verifies any information necessary in preparation for an office visit (e.g. if the patient has seen another physician for the same problem, if x-rays are available, etc.).

Direct patient calls regarding medical inquiries to the appropriate resource.

Send out appointment reminder card/patient packet if requested.

Assist with Epic Work Queues as appropriate/assigned.

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Ability to maintain excellent customer service relationships with referral sources, patients, physicians and peers.

Demonstrated ability to make sound judgements.

Dependable and able to arrive at work on time.

Willing to adhere to company expectations and policies regarding professional work environment and customer support.

Demonstrates professional integrity by being honest, reliable and respectful.

Proven team player and willingness to work in a fast-paced team environment.

Excellent listening and communication skills in order to fully support patients.

Takes pride in their work and has a positive outlook.

Position Requirements:

High School diploma or equivalency highly preferred.

Applicable work experience may be substituted for educational requirements.

1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.

Experience working in a call center, handling both inbound and outbound calls.

Demonstrated customer service experience.

Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred.

Proven ability to promote teamwork and collaboration.

Compensation Range for this position:

$16.06 - $24.09

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

Quick Apply

Refine Your Search

patient services coordinator jobs in richmond va

Patient Access Coordinator

Patient Intake Coordinator

Patient Coordinator (Southside Offices)

Client Services Coordinator

Patient Coordinator

Intake Coordinator - Midlothian, VA

Hospitality Coordinator EVS

Telehealth Coordinator Lead

Patient Care Coordinator

Outreach Specialist / Care Coordinator - Greater Richmond, Virginia

Clinic Coordinator - Non Licensed

Field Care Coordinator - Central VA Markets

Branch Coordinator - Telework

Front Office Coordinator

Registration Coordinator, Part-Time/ PRN

Care Coordinator- Behavioral Health

Registration Coordinator

Front Desk Coordinator Surgery Center

OR Surgery Scheduler

Front Desk Coordinator

I want to receive the latest job alert for patient services coordinator in richmond va

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