Top 12 Help desk support Jobs in Ridgecrest Ca

IT Support Analyst
DCS Corp —Ridgecrest, CA
- $70,310 - $81,300 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person
IT Technical Analyst
New Directions Technologies, Inc. —China Lake, CA
- $38,640 - $70,720 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching

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IT Support Analyst

DCS Corp -
Ridgecrest, CA

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Job Details

$70,310 - $81,300 a year

Qualifications

Customer communication
Spreadsheets
Professional ethics
Operating system updates
System maintenance
High school diploma or GED
Information security compliance
Patch management
Productivity software

Full Job Description

Salary Range: $70,310- $81,300

IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests (CR) for the F/A-18 & EA-18G Integrated Product Team (IPT) at China Lake, CA.

Essential Job Functions:

Provide technical support to all end users, customers, and guests within the IPT.

Provide technical support for all VTC systems used throughout the IPT.

Support, implement, and comply with cybersecurity requirements and controls.

Perform various junior level system administrator tasks such as account creation, file share accounts, account permissions, implementing assigned CR’s, desktop/application troubleshooting, deployments of IT assets, and other various tasks as assigned.

Provide technical and implementation support for organizational projects and services.

Coordinate activities with IT Management, other technical teams, stakeholders, and business owners.

Be able to work as a team with other cross functional teams to achieve the IPT’s mission.

Identify and manage all Information Technology/Cybersecurity (IT/C) services, infrastructure components, and relevant documentation.

Required Skills:

Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

High school diploma plus 10 years of experience.

Must be able to be granted a Secret security clearance with a T5 investigation and maintain one for the duration of employment.

Teachable, positive attitude, highly motivated, problem solver and team oriented.

Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment.

Strong knowledge of Microsoft Office products, specifically Excel, Word, and PowerPoint.

Effectively communicate (oral and written) with tact and professionalism.

Detail-oriented with strong organizational skills.

Must be able to work onsite - This position is not remote work eligible.

Windows Operating System and Security+ or other certifications required to comply with DoD 8140.

Must be willing and able to work after hours/weekend support for patching and maintenance as needed.

Possess professionalism, courtesy, high moral character, and integrity.

Desired Skills:

Expertise with Atlassian products such as Jira, Service Desk, and Wiki.

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help desk support jobs in ridgecrest ca

IT Support Analyst

IT Technical Analyst

Electronic Warfare Fleet Liaison

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