Top 104 Guest service agent Jobs in Ridley Park Pa

Guest Service Agent
Clarion Hotel Philadelphia International Airport —Essington, PA
- Weekends as needed
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
5d
Part-Time Front Desk Agent (3pm-11pm)
Microtel Inn & Suites by Wyndham Ridley Park, PA —Ridley Park, PA
- From $14 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Employee discount
- Professional development assistance
Quick Apply
9d
Front Office Agent
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Philadelphia Broomall/Newtown Square —Broomall, PA
- Part-time
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Associate
Sonesta Select —Philadelphia, PA
- $15 - $17 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Accounting
- Employee discount
Quick Apply
12d
Guest Service Agent
Holiday Inn & Suites —Drexel Hill, PA
- $16 - $17 an hour
- Part-time
- Background check
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Travelodge by Wyndham Essington —Essington, PA
- $13 - $15 an hour
- Extended hours
- 18 years or older
- English
- Hotel
Quick Apply
13d
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Courtyard by Marriott Philadelphia City Avenue —Philadelphia, PA
- Weekends as needed
- English
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
At Your Service Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
Hotel Front Desk Agent
Delta Hotel Philadelphia Airport —Philadelphia, PA
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d
Guest Service Agent
The Franklin on Rittenhouse, A Boutique Hotel —Philadelphia, PA
- Weekends as needed
- Hotel
- Administrative experience
- Computer skills
- Paid holidays
- Dental insurance
Quick Apply
Guest Service Agent
Home2 Suites by Hilton Philadelphia - Convention Center, PA —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
3d
Guest Service Agent
Homewood Suites - University City —Philadelphia, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2h
Front Desk Agent DoubleTree by Hilton Philadelphia Airport
Schulte Hospitality Group —Philadelphia, PA
- $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
On Call Front Desk Agent
Four Seasons —Philadelphia, PA
- Part-time
- Hotel
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
Guest Service Agent
Homewood Suites by Hilton Philadelphia-City Avenue —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d

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guest service agent jobs near ridley park pa

Guest Service Agent

Clarion Hotel Philadelphia International Airport
Essington, PA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
Employee discount
Life insurance

Qualifications

Hotel and accommodations payment processing
Sales transaction processing
Cash register operations
Property management systems (PMS)
Computer skills

Full Job Description

Perks

Medical, Dental & Vision Insurance, Paid Vacation, Paid Personal Days, Paid Holidays, Complimentary Life Insurance, Employee Discounts

Job Summary

As the Guest Service Agent, you will welcome and acknowledge guests in a friendly and professional manner while providing outstanding service. Check-in and check-out guests, settle guests accounts upon check-out, answer incoming calls, make room reservations, answer questions, and resolve guest complaints.

Responsibilities

Welcome and acknowledge guests in a friendly and professional manner both in person and on the phone.
Process guest check-ins and check-outs.
Accurately process all cash and credit card transactions in accordance with established policies and procedures.
Answer phone in a prompt and courteous manner.
Book guest reservations for individuals and/or groups, and process cancellations.
Assist with room blocks, and pre-register groups to ensure a smooth check-in process.
Follow up to ensure all guest requests are fulfilled and/or delivered to ensure guest satisfaction.
Resolve guest complaints, elevating to supervisor if needed.
Answer inquiries about hotel services, in-house events, directions, local attractions, etc.
Upsell rooms where possible to maximize hotel revenue.
Promote teamwork and quality service through daily communications and coordination with other shifts and departments.
Respond to guest questions, complaints and/or requests in a courteous manner to ensure guest satisfaction.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties/tasks as assigned by management.

Skills

Ability to communicate effectively in English.
Great customer service and communication skills.
Basic math or accounting skills.
Ability to problem solve to effectively deal with customers.
Ability to multitask, detail oriented and comfortable with high call volume.
Must have computer skills to operate various property management and reservation systems.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
Must be able to stand for extended periods of time.
Must be able to lift, push, pull, or move object weighing up to 25 lbs.
Ability to work flexible shifts to include days, nights, weekends, and holidays.

Qualifications

High School diploma or equivalent
Previous customer service experience
Previous cash handling experience
Hotel and Front Desk experience a plus

Benefits

Medical, Dental & Vision Insurance
Paid Vacation
Paid Personal Days
Paid Holidays
Complimentary Life Insurance
Employee Discounts

Quick Apply

Refine Your Search

guest service agent jobs in ridley park pa

Guest Service Agent

Part-Time Front Desk Agent (3pm-11pm)

Front Office Agent

Front Desk Agent

Front Desk Associate

Guest Service Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Overnight Guest Service Agent

At Your Service Agent

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent DoubleTree by Hilton Philadelphia Airport

Front Desk Agent

On Call Front Desk Agent

Guest Service Agent

I want to receive the latest job alert for guest service agent in ridley park pa

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