Top 9 Customer success manager Jobs in Ringgold, Ga

Customer Success Manager
Commify —Chattanooga, TN
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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3d
Member Success Manager
The New Flat Rate —Dalton, GA
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
Account Development Manager
The Pittsburgh Paints Co —Chattanooga, TN
- Remote
- Spanish
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Account Manager - State Farm Agent Team Member
Connor Arnoult - State Farm Agent —Chattanooga, TN
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Flexible schedule
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Make appropriate decisions to satisfy customer needs and take necessary steps to implement decisions. Work with Manufacturing Team on credit memos, returns and…
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Customer Success Manager

Commify -
Chattanooga, TN

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Family leave

Qualifications

Post-sales product instruction
Transaction monitoring
Managing customer accounts
Customer communication
Customer training
Client onboarding
Customer retention strategy
Account maintenance
Account troubleshooting
Account development
Mid-level
Financial issue resolution
Managing clients in a customer support role
Sales growth strategy
Customer engagement
Compliance documentation
Post-sales relationship building
Telecommunication
Client growth strategy
Fraud prevention and detection
Billing issue inquiries
Handling account queries
Cross-functional collaboration
Risk & issue management
Customer growth strategy
Account management
Customer interaction during outreach
Communication skills
Cross-functional communication

Full Job Description

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

TextRequest is one of our core USA brands directly connecting our customers to theirs, through the unmatched power of business texting services. Improving our customers capabilities to connect using scheduling, SMS payments, support, appointment reminders, and more.

We are seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.

The Role:
A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth through expert account management and proactive support. The role involves ensuring 100% compliance, maximizing platform use, and maintaining positive customer engagement while identifying opportunities for account expansion and compliance oversight.

We seek a detail-oriented professional with strong communication skills and experience in customer success or telecommunications. The role requires managing complex accounts, collaborating cross-functionally, and delivering excellent customer experiences with autonomy in daily operations and strategic initiatives.

Customer Onboarding & Support: Lead end-to-end onboarding, including 10DLC approval and number provisioning; host customer meetings and training; provide ongoing support to maximize product adoption; and respond promptly to inquiries.
Account Management & Revenue Operations: Drive revenue and retention through proactive outreach; handle billing and payment issues; perform regular account health checks and nurture engagement.
Compliance & Risk Management: Monitor messaging for compliance issues; issue warnings and escalate complaints; verify suspicious accounts; manage offboarding of non-compliant or fraudulent accounts with thorough documentation.
Account Management: Conduct quarterly outreach with personalized QBRs; maintain strategic relationships with premium accounts; develop growth strategies and identify expansion opportunities.

Benefits:

Competitive Salary: $55-60,000 per annum
Hybrid working
Generous paid leave (20 days PTO)
401K
Medical and dental coverage
Enhance family leave
Birthday day off
Mental Health Support through our Wellbeing partner, Calm
Wellbeing leave and a Mental Health First Aider program
Giving back days to help support causes close to your heart
Unlimited professional & personal learning
Total Rewards including, retirement planning, healthcare and life assurance
And did we mention our epic team socials? We know how to celebrate in style!

Quick Apply

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customer success manager jobs in ringgold, ga

Customer Success Manager

Member Success Manager

Account Development Manager

Account Manager - State Farm Agent Team Member

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