Top 16 Guest service agent Jobs in Riverhead, Ny

The Preston Hotel - Hotel Associate/Front Desk Agent
The Preston Hotel —Riverhead, NY
- $17 - $20 an hour
- Part-time
- 18 years or older
- Computer literacy
- English
Quick Apply
Front Desk Agent
Canoe Place Inn —Hampton Bays, NY
- $18 - $20 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Seasonal Front Desk Associate
Bayview Resort —Hampton Bays, NY
- $19 - $21 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
1d
The Preston Hotel + Hyatt Place Long Island East End - Night Audit Agent (Front Desk Overnight)
The Preston Hotel —Riverhead, NY
- From $18 an hour
- Part-time
- 18 years or older
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Part Time Innkeeper
The Penny Lane —Hampton Bays, NY
- $25 an hour
- Overtime
- Writing skills
- Sanitation
- Hotel
Quick Apply
Front Desk Agent - Greenport, NY
326 Front Street Manager, LLC —Greenport, NY
- $22 - $25 an hour
- Seasonal
- English
- Hotel
- Ability to stand for extended periods
Quick Apply
Front Desk Agent - Greenport, NY
Faraway Martha's Vineyard —Greenport, NY
- $22 an hour
- English
- Hotel
- Ability to stand for extended periods
Customer Success Manager
Modus Closing —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Front Desk Agent
Hotel Moraine —Greenport, NY
- From $17 an hour
- Part-time
- Ability to walk for extended periods
- Writing skills
- English
Quick Apply
5d
Front Desk Agent
Courtyard Ronkonkoma Long Island —Ronkonkoma, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Homewood Suites Ronkonkoma Long Island —Ronkonkoma, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Customer Success Manager
Compass —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Agent Experience Manager
Modus Closing —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Agent Experience Manager
Compass —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply

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guest service agent jobs near riverhead, ny

The Preston Hotel - Hotel Associate/Front Desk Agent

The Preston Hotel -
Riverhead, NY

Quick Apply

Job Details

Part-time | Full-time
$17 - $20 an hour

Qualifications

Computer operation
Outdoor work experience
English
High school diploma or GED
Hotel room cleaning
Productivity software
Clean workspace maintenance
Venue guest services
Hotel housekeeping

Full Job Description

WEEKEND IS A MUST

The Front Desk Agent creates The Preston Hotel experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Our larger than home environment is the philosophy of Service Essentials:

a. Greet every guest with a smile

b. Use the guest's name at every opportunity

c. Provide quick and efficient service

d. Offer assistance and provide options

e. Thank the guest and invite them back

Responsibilities and job functions:

Act with integrity, honesty and knowledge that promote the culture, values and philosophy of The Preston Hotel. Displays dignity and respect of others at all times.

Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.

Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.

Answer hotel telephones courteously and efficiently following The Preston house and Hotel standards.

Prepare and set up breakfast buffet when necessaries. Help breakfast morning staff with greeting, serving and clean before and after the guests arrival and departure.

Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Maintains a clean, organized environment for guests by clearing tables during service.

Follow The Preston House and Hotel operational policies, and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.

Customer service experience is required, preferably in a hotel or related field

High school diploma or equivalent required
Must have ability to work weekends.
Requires strong command of the English language to include speaking, reading, and writing
Ability to learn quickly and work in fast paced position with constant guest interaction
Must be able to multi-task
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
Must be 18 years or older

Job Specifications:

Physical Demands: Requires walking and standing for entire shift. Requires ability to perform light or heavy housekeeping services which involve lifting, bending, stretching, and reaching.

Environmental Conditions: Inside protection from weather conditions (75%) but not necessarily from temperature changes. Outside labor is required. (25%)

Essential Skills: Requires knowledge of applicable standards and procedures. Must have ability to maintain schedule of cleaning and work as a team with all hotel associates. Must have the ability to professionally represent the hotel, deal positively with the public. Ability to follow the schedule and the ability to perform physical labor.

Educational/Vocational Preparation: High school graduate or equivalent preferred. I have read and understand the duties of my position as outlined above.

Pay: $17.00 - $20.00 per hour

Ability to Commute:

Riverhead, NY 11901 (Required)

Ability to Relocate:

Riverhead, NY 11901: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in riverhead, ny

The Preston Hotel - Hotel Associate/Front Desk Agent

Front Desk Agent

Seasonal Front Desk Associate

The Preston Hotel + Hyatt Place Long Island East End - Night Audit Agent (Front Desk Overnight)

Part Time Innkeeper

Front Desk Agent - Greenport, NY

Front Desk Agent - Greenport, NY

Customer Success Manager

Front Desk Agent

Front Desk Agent

Front Desk Agent

Customer Success Manager

Agent Experience Manager

Agent Experience Manager

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