Reports To: Executive Director
Employment Details
- Schedule: Full-Time (40 hours per week)
- Contract Term: 24–30 months (grant-funded position)
- Benefits: No medical benefits provided
- Mileage Reimbursement: Mileage and approved travel between program locations will be reimbursed in accordance with Cyber-Seniors' travel policy.
- Travel: Regular travel throughout assigned counties is required. Assigned counties are Riverside and San Bernardino counties.
Position Summary
Cyber-Seniors is seeking passionate, community-minded Lead Regional Instructors to serve as the primary representative of Cyber-Seniors throughout assigned California counties.
This position combines community outreach, partnership development, digital skills instruction, workforce readiness training, participant recruitment, grant documentation, and program administration into one role.
Lead Instructors are responsible for building strong community partnerships, establishing new training locations, recruiting participants, delivering engaging technology instruction to both older adults and working-age adults, and ensuring all grant documentation is completed accurately and on time.
This is an ideal position for someone who enjoys teaching, networking, organizing community programs, and making a measurable impact.
Essential Responsibilities
Community Outreach & Partnership Development
- Identify, establish, and maintain new community training locations throughout assigned counties.
- Build relationships with: Libraries, Senior Centers, Community Centers, Workforce Development Boards, America’s Job Centers, Affordable Housing Communities, Housing Authorities, Homeless & Transitional Housing Programs, Veterans Organizations, Community Colleges, Nonprofit organizations, Faith-based organizations, Local government agencies
- Schedule recurring classes and workshops.
- Conduct outreach presentations promoting Cyber-Seniors programs.
- Serve as the primary liaison for assigned community partners.
- Identify opportunities to expand Cyber-Seniors services throughout the region.
Digital Literacy & Workforce Instruction
Teach both Cyber-Seniors grant-funded programs.
Older Adult Digital Literacy Program
Topics include:
- Smartphone Basics
- Computer Basics
- Email
- Internet Safety
- Cybersecurity
- Password Management
- Telehealth
- Artificial Intelligence
- Social Media
- Online Banking Safety
Digital Job Skills Training Program
Topics include:
- Computer Essentials
- Microsoft Office
- Google Workspace
- Resume Development
- Online Job Searching
- Professional Email
- Video Interview Skills
- Digital Workplace Skills
- AI in the Workplace
- Cybersecurity for Employment
Deliver instruction through:
- Group classes
- Workshops
- One-on-one support
- Hybrid or virtual instruction when needed
Participant Recruitment
- Recruit participants for both grant-funded programs.
- Promote classes throughout the community.
- Build referral relationships.
- Attend outreach events.
- Follow up with prospective participants.
- Help classes reach enrollment goals.
Grant Compliance & Documentation
Ensure all grant documentation is completed accurately and submitted on time.
Responsibilities include:
- Attendance tracking
- Participant sign-in sheets
- Distributing and collecting Pre-surveys
- Distributing and collecting Post-surveys
- 8-hour training completion tracking
- Broadband adoption documentation (when applicable)
- Monthly reports
- Class reports
- Partner documentation
- Participant records
File & Record Organization
Maintain organized electronic folders for every class and partner location.
Clearly separate documentation between:
Older Adult Digital Literacy Program
- Attendance
- Surveys
- Curriculum
- Reports
- Photos (when approved)
Digital Job Skills Training Program
- Attendance
- Surveys
- Curriculum
- Participant records
- Reports
Maintain complete and organized files to support grant monitoring and audits.
Community Relationship Management
- Serve as Cyber-Seniors' ambassador throughout assigned counties.
- Maintain excellent relationships with community partners.
- Respond promptly to partner needs.
- Resolve scheduling issues professionally.
- Identify opportunities to grow Cyber-Seniors' presence throughout the community.
Administrative Responsibilities
- Submit paperwork accurately and on time.
- Maintain participant records.
- Assist with grant reporting.
- Participate in staff meetings.
- Coordinate closely with Program Managers.
- Maintain confidentiality of participant information.
- Ensure all documentation complies with grant requirements.
Qualifications
- Minimum of two (2) years of experience teaching adults, older adults, workforce training, digital literacy, or related education.
- Strong public speaking and presentation skills.
- Experience building community partnerships.
- Excellent communication and interpersonal skills.
- Highly organized with strong documentation and time management skills.
- Proficient with Microsoft Office and Google Workspace.
- Comfortable troubleshooting technology.
- Ability to work independently while managing multiple locations.
- Reliable transportation and willingness to travel throughout assigned counties.
Preferred Qualifications
Experience working with:
- Older adults
- Workforce development programs
- Adult education
- Digital inclusion initiatives
- Nonprofit organizations
- Community outreach
- Grant-funded programs
Core Competencies
- Relationship Building
- Community Engagement
- Teaching & Facilitation
- Public Speaking
- Organization
- Initiative
- Adaptability
- Professionalism
- Problem Solving
- Cultural Sensitivity
- Time Management
Performance Expectations
Each Lead Instructor will be expected to:
- Develop and maintain community partnerships.
- Establish and grow new training locations.
- Deliver engaging, high-quality instruction.
- Recruit participants and help meet enrollment goals.
- Maintain 100% accurate and compliant documentation.
- Submit reports and paperwork on time.
- Build lasting relationships with community partners.
- Expand Cyber-Seniors' presence throughout assigned counties.
- Represent Cyber-Seniors with professionalism, integrity, and enthusiasm at all times.
The successful candidate will be subject to a standard background check.
Pay: $30.00 per hour
Work Location: On the road
