Top 1222 Customer service supervisor Jobs in Riverton, Ut

Warranty Supervisor
Energy Workers Medical Services —American Fork, UT
- $21 - $24 an hour
- 8 hour shift
- Inventory management
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
7h
Production Supervisor
Pretium Packaging —Salt Lake City, UT
- Spanish
- ERP systems
- English
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12d
Community-Based Services Manager
OPPO LLC —Salt Lake City, UT
- $50,000 - $60,000 a year
- Full-time
- Google Workspace
- Experience working with individuals with disabilities
- Mid-level
- Mileage reimbursement
- Paid parental leave
Quick Apply
9d
Customer Service and Sales Representative
Aventis Consulting —Draper, UT
- $800 - $1,300 a week
- Full-time
- High school diploma or GED
- In-person
- Marketing
Quick Apply
7d
Customer Service Representative
Zone Air —Salt Lake City, UT
- $25 - $30 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Opportunities for advancement
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13d
Customer Service Representative
Graybar Electric Company, Inc. —Salt Lake City, UT
- $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
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Member Team Lead
Sam's Club —West Jordan, UT
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Services Representative I / Receptionist
Jordan Valley Water Conservancy District —West Jordan, UT
- $19.93 - $25.91 an hour
- Full-time
- Computer literacy
- Basic math
- Research
- Health insurance
- Dental insurance
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5d
Printing Company Front Desk Receptionist Customer Service
Printing Express —Sandy, UT
- $20 - $24 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Paid time off
Quick Apply
14d
Customer Service Representative
Ultradent Products Inc. —South Jordan, UT
- $22.25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Organizational skills
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8d
Manager Customer Service
Graybar Electric Company, Inc. —Salt Lake City, UT
- From $85,000 a year
- Full-time
- 5 years
- Mid-level
- Mentoring
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Call Center Agent
Lakeview Hospital —Bountiful, UT
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Service Specialist
Jenson Refrigeration Inc. —Draper, UT
- Up to $23 an hour
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
9h
Customer Service Agent
Complete Family Protection —Lehi, UT
- $60,000 a year
- Full-time
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
Customer Service Rep - Team Lead
Alpine Home Medical —Draper, UT
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
6h
Customer Support Manager
Castlight Health —Sandy, UT
- $74,083 - $111,125 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
Call Center Agent
Riverton Chevrolet —South Jordan, UT
- $40,000 - $60,000 a year
- Full-time
- Entry level
- Paid training
Quick Apply
Customer Service Representative
Trusted Edge HR —Draper, UT
- $25 an hour
- Overtime
- Forklift
- High school diploma or GED
- Warehouse
- Paid holidays
- Paid time off
Quick Apply
5d
Team Manager Developmental
Sam's Club —Salt Lake City, UT
- $70,000 - $95,000 a year
- High school
- Military
- Mid-level
- Paid jury duty
- Disability insurance
Customer Success Specialist
InsCipher —Pleasant Grove, UT
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply

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Warranty Supervisor

Energy Workers Medical Services -
American Fork, UT

Quick Apply

Job Details

Full-time
$21 - $24 an hour
7 hours ago

Benefits

Paid time off

Qualifications

Customer communication
Teamwork
High school diploma or GED
Team development
Quality improvement
Time management

Full Job Description

Warranty Supervisor

Pay: $21.00 – $24.00 per hour
Job Type: Full-time
Schedule: 8-hour shift | Day shift
Work Location: In person

About Us

Energy Workers Medical Services (EWMS) is a trusted provider of durable medical equipment (DME) serving patients through the Department of Labor program. Our work directly impacts patient comfort, safety, and continuity of care. We are committed to delivering not only high-quality equipment, but also compassionate, knowledgeable support when issues arise.

The Warranty Manager plays a vital role in this mission by ensuring patients feel heard, supported, and educated while warranty concerns are resolved efficiently and accurately.

Job Overview

We are seeking a Warranty Supervisor to oversee the full warranty claims process for all DME products while serving as a key customer-facing resource. This position requires a strong balance of technical knowledge, problem-solving, and exceptional customer service. The Warranty Manager is responsible for guiding patients through warranty issues with clarity and empathy, educating them on equipment care, and ensuring timely, compliant resolutions.

Key ResponsibilitiesCustomer Service & Patient Support (Primary Focus)

Serve as the primary point of contact for patients regarding warranty-related concerns
Provide compassionate, clear, and professional communication during potentially stressful equipment issues
Actively listen to patient concerns, validate their experience, and explain next steps in a way that is easy to understand
Maintain consistent follow-up with patients to ensure they feel informed and supported throughout the warranty process
Build trust by setting accurate expectations and delivering on commitments

Patient Education & Preventative Guidance

Educate patients on warranty coverage, limitations, and timelines in a clear and approachable manner
Provide instruction on proper equipment use, care, and maintenance to reduce repeat failures and extend product lifespan
Reinforce best practices for handling, cleaning, and storing DME
Identify recurring user-related issues and proactively educate patients to prevent future warranty claims
Serve as a knowledge resource for internal teams on common warranty and equipment-related education needs

Warranty & Claims Management

Manage and process warranty claims in compliance with manufacturer requirements and internal procedures
Track claim progress, timelines, and resolutions to ensure prompt replacement or repair
Communicate with manufacturers and vendors to resolve delays or discrepancies
Escalate complex or unresolved cases appropriately

Team Leadership & Employee Supervision

In addition to managing warranty operations, the Warranty Supervisor will provide day-to-day supervision and guidance to staff supporting warranty, returns, and equipment resolution workflows. This role ensures team members are aligned with EWMS standards for patient care, documentation, and timely claim processing.

Supervisory Responsibilities

Supervise and support warranty-related employees, ensuring productivity, accuracy, and compassionate patient communication
Provide training and ongoing coaching on warranty procedures, customer service expectations, and compliance requirements
Assign and monitor daily tasks related to claims processing, vendor follow-up, and equipment returns
Serve as a point of escalation for complex patient concerns or unresolved warranty cases
Promote a positive, collaborative work environment focused on accountability and patient-centered service
Participate in performance feedback, workflow improvement, and team development initiatives

Compliance & Documentation

Maintain thorough, accurate documentation of all warranty claims, communications, and resolutions
Ensure all processes comply with manufacturer guidelines, industry standards, and EWMS policies

Problem Solving & Quality Improvement

Investigate warranty issues to identify root causes, including product defects or usage trends
Analyze recurring issues and provide feedback to leadership to support quality improvement initiatives

Reporting & Inventory Coordination

Generate warranty activity reports and identify trends impacting patient care or inventory
Coordinate with inventory and shipping teams to manage returned, repaired, or replacement equipment

Qualifications

High school diploma or equivalent
Previous supervisory or team leadership experience preferred
Demonstrated excellence in customer service, especially in patient-facing or high-empathy roles
Ability to clearly explain technical or medical equipment information to non-technical audiences
Strong problem-solving, organizational, and time-management skills
Ability to work independently while collaborating effectively across departments
Proficiency in Microsoft Office and Google applications
Ability to remain calm, patient, and professional in high-pressure or emotional situations
Must be able to lift up to 50 lbs

Benefits

Paid time off

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in riverton, ut

Warranty Supervisor

Production Supervisor

Community-Based Services Manager

Customer Service and Sales Representative

Customer Service Representative

Customer Service Representative

Member Team Lead

Customer Services Representative I / Receptionist

Printing Company Front Desk Receptionist Customer Service

Customer Service Representative

Manager Customer Service

Customer Service Call Center Agent

Customer Service Specialist

Customer Service Agent

Customer Service Rep - Team Lead

Customer Support Manager

Call Center Agent

Customer Service Representative

Team Manager Developmental

Customer Success Specialist

I want to receive the latest job alert for customer service supervisor in riverton, ut

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