Top 3191 Customer experience manager Jobs in Riverview Fl

Patient Navigator Manager
AdventHealth Riverview —Riverview, FL
- $65,622.66 - $122,055.21 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Assistant General Manager (TPA)
CLEAR - Field —Tampa, FL
- $80,000 - $100,000 a year
- Weekends as needed
- 6 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
General Manager (TPA)
CLEAR - Field —Tampa, FL
- $105,000 - $145,000 a year
- Weekends as needed
- 6 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Partner Engagement Office Manager/Staff Officer - TS/SCI
Parsons —Macdill AFB, FL
- $74,800 - $130,900 a year
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Restaurant Operations Manager
First Watch Restaurants, Inc. —Brandon, FL
- Up to $65,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Disability insurance
- Health insurance
Inside Sales Manager
Kept Companies Inc —Tampa, FL
- $55,000 - $60,000 a year
- Mid-level
- Residential
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager - Industrial & Heavy Duty Markets
Hotstart Inc —Tampa, FL
- $79,015.34 - $95,158.26 a year
- Email
- Microsoft Word
- Mid-level
- Presentation skills
- Profit sharing
- Health insurance
Quick Apply
8d
RN TEAM LEAD PCU CARDIOLOGY INTERVENTIONAL
AdventHealth Tampa —Tampa, FL
- $32.76 - $57.47 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid parental leave
- Disability insurance
Dedicated Account Manager
RoadOne IntermodaLogistics —Tampa, FL
- $50,000 - $55,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Project Manager - Tank Fabricator
Dixie Southern —Duette, FL
- Full-time
- Mid-level
- Assembly
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
Lead Mechanic
Lake Carlton Arms —Lutz, FL
- $28 an hour
- Full-time
- Clean driving record
- Writing skills
- Research
- Dental insurance
- Paid time off
Quick Apply
Lead Full-Stack Engineer
Insite Building Services, Inc. —Clearwater, FL
- $100,000 - $135,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Quick Apply
Regional Business Development Manager – Vehicle Transportation - Florida
Autosled —Florida
- From $90,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Health insurance
- 401(k)
Quick Apply
Business Development Manager
Confidential —Tampa, FL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Manager
VIVA MFG, LLC. —Tampa, FL
- $65,000 - $75,000 a year
- Full-time
- Background check
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
8d
Dedicated Logistics - Business Development Manager
TCI Transportation —Lakeland, FL
- $75,000 - $110,000 a year
- Business development
- Analysis skills
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
1d
Landscape Irrigation Manager
Crosspoint Landscape & Design, Inc. —Tampa, FL
- $65,000 - $75,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Paid time off
- Opportunities for advancement
Quick Apply
Roofing Production/Install Manager
SB Pro Roofing —Pinellas Park, FL
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Clean driving record
- Construction site
- Fuel card
- Paid time off
Quick Apply
Personal Injury Case Manager
Accidents Pro Law, P.A. —Tampa, FL
- $25 - $35 an hour
- 8 hour shift
- Spanish
- Microsoft Excel
- Customer service
Quick Apply
Community Manager
Jersey MHP —Tampa, FL
- $16 - $17 an hour
- Part-time
- Bilingual
- Background check
- Sales
- Employee assistance program
Quick Apply
3d

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customer experience manager jobs near riverview fl

Patient Navigator Manager

AdventHealth Riverview
Riverview, FL

Apply Now

Job Details

Full-time
$65,622.66 - $122,055.21 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
403(b)
Benefits from day one
Life insurance

Qualifications

Employee onboarding
Performance improvement leadership
Microsoft Excel
Microsoft Outlook
Six Sigma Green Belt
Managing teams in a customer support role
Customer satisfaction tracking
Patient complaint handling
Mid-level
State healthcare regulations
Frontline customer support management
Six Sigma Yellow Belt
Team development
Patient experience leadership
Policy & process development
Bachelor's degree
Organizational skills
Leading team collaboration initiatives
Healthcare team management
Interdisciplinary policy and procedure development experience
Data-driven problem-solving
Management reporting
Healthcare regulatory compliance policy development
Healthcare policy development
Operational excellence initiatives
Customer satisfaction improvement
Onboarding process management
Hospital regulatory compliance
Cross-functional team management
Communication skills

Full Job Description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

9330 US HIGHWAY 301 S

City:

RIVERVIEW

State:

Florida

Postal Code:

33578

Job Description:

Supervises the Consumer Navigation process to ensure proper protocols are followed, emphasizing continuous improvement and teamwork, and providing ongoing feedback with focused action steps for areas of improvement.
Completes all review, data submission, and reporting activities timely based on consumer referral data and creates action plans to improve outcomes.
Rounds on staff regularly to understand the perception of services and provides feedback to enhance patient navigation processes.
Addresses potential service issues and collaborates with appropriate departments for timely issue resolution.
Drives customer service initiatives by focused enhancement of care navigation processes.
Works closely with and communicates with clinical leaders across the hospital. Collaborates on physician onboarding and operational processes.
Participates in hospital committees and integrates appropriate hospital protocols and processes into daily activities.
Enforces and complies with state, federal, and other regulatory and compliance requirements.
Monitors consumer satisfaction outcomes based on referrals and ED admissions monthly and reports analyzed trends to the executive team, including action plans. Develops, creates, and maintains policies and procedures, as well as standard work for all areas of oversight.
Other duties as assigned.

Knowledge, Skills, and Abilities:

Strong organization skills
Excellent analytical and problem-solving skills
Excellent oral and written communication skills, with the ability to articulate complex information in comprehensive terms to all levels of staff
Proficiency in Microsoft Office Outlook, Word, Excel
Proficiency in working in a matrix-management environment to achieve organizational goals
Analytic acumen with ability to creatively operationalize solution-focused strategies
Ability to successfully lead cross-functional teams and implement best-practice processes for consumer throughout

Education:

Bachelor's [Preferred]

Work Experience:

2+ healthcare related work [Preferred]
5+ customer service experience [Required]

Licenses and Certifications:

Six Sigma Green Belt Certification (CSSGB) [Preferred]
Six Sigma Yellow Belt Certification (CSSYB) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$65,622.66 - $122,055.21

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Apply Now

Refine Your Search

customer experience manager jobs in riverview fl

Patient Navigator Manager

Assistant General Manager (TPA)

General Manager (TPA)

Partner Engagement Office Manager/Staff Officer - TS/SCI

Restaurant Operations Manager

Inside Sales Manager

Business Development Manager - Industrial & Heavy Duty Markets

RN TEAM LEAD PCU CARDIOLOGY INTERVENTIONAL

Dedicated Account Manager

Project Manager - Tank Fabricator

Lead Mechanic

Lead Full-Stack Engineer

Regional Business Development Manager – Vehicle Transportation - Florida

Business Development Manager

Account Manager

Dedicated Logistics - Business Development Manager

Landscape Irrigation Manager

Roofing Production/Install Manager

Personal Injury Case Manager

Community Manager

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