Top 8 remote help desk Jobs in roanoke va

Help Desk Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Remote
- Mid-level
- 3 years
- Health savings account
- Disability insurance
IT Support Specialist
Hollins University —Roanoke, VA
- Weekends as needed
- Background check
- Classroom
- Computer science
12h
Desktop Support Technician I
Botetourt County Board of Supervisors —Daleville, VA
- $47,629 - $73,768 a year
- Full-time
- Office
- Microsoft Office
- Ability to lift 50 pounds
Sr. Systems Administrator
RAKE Digital —Salem, VA
- Email
- Senior level
- Communication skills
IT Support Technician
Hooker Furniture —Bedford, VA
- Monday to Friday
- Mid-level
- Office
- Residential
- Health savings account
- Health insurance
Quick Apply
8d

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DataAnnotation —Roanoke, VA
A bachelor's degree in a quantitative field is preferred (Statistics, Computer Science, Mathematics, Engineering, or similar); a master's or PhD is a plus.
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Maintenance Coordinator
Lawson Realty Group, LLC —Roanoke, VA
An Associate’s degree in Business Administration, Facilities Management, or a related field is a plus. *Resident Communication:* Keep residents informed…
From $50,000 a year
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Part Time Onsite IT Support
Miles IT —Columbus, OH
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.
$30 an hour
IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Job Title: IT Helpdesk Support.
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remote help desk jobs near roanoke va

Help Desk Specialist

MicroCAD Training & Consulting -
Roanoke, VA

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Job Details

Benefits

Health savings account
Disability insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

CAD software
Revit
Building information modeling (BIM) tools

Full Job Description

Position in Roanoke, VA or remote

MicroCAD is seeking a Help Desk Specialist to be a technical support lead for Autodesk software applications and provide post-sales support services to clients in the AEC Industry (Architecture, Engineering and Construction).

Qualified applicants will have a minimum of 3 years of using AutoCAD and Revit and other Autodesk software. Additionally, they should have excellent customer service skills. Applicants may have a CAD management, Drafting or IT Support position in the past. Applicant must have an advanced level of technical skills.

Principal Duties and Responsibilities:

Consult with clients in order to determine business needs.
Conduct pre-sales product demonstrations.
Work with customers in order to identify unrealized needs and recommend business process changes that help customers maximize ROI of purchased solutions.
Support customers with the new solution deployment.
Respond to customer requests for technical support via telephone or email.
Develop, contribute to and implement detailed customer deployment plans.
Recommend best practices for solutions to meet customer business needs.
Help to identify key customer pain points and clearly communicate them to appropriate sales and technical team members for follow up.
Work with the IT Manager on software and hardware updates for employees.
Create and Present monthly live webcasts for clients on popular topics.
Outbound Calls to our Support Contract Clients periodically for check-ups.

Qualifications Required:

Education: Bachelor’s degree required, with major in Engineering, Architecture or a related field.
Experience: At least three years of industry related experience. IT Support, Drafting, CAD Manager or other Project based experience with Civil 3D, Revit and AutoCAD is preferred.

MicroCAD offers full benefits, including: Blue Cross Blue Shield Medical, with company funded Health Savings Account, Blue Cross Blue Shield Dental and Vision Plan, Optional Life, STD and LDT insurance plans. 401K plan with company contributions. Generous Paid Time off with flexible work schedules. MicroCAD is an Equal Opportunity Employer.

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remote help desk jobs in roanoke va

Help Desk Specialist

IT Support Specialist

Desktop Support Technician I

Sr. Systems Administrator

IT Support Technician

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