Top 394 Customer experience coordinator Jobs in Rochester, Mi

Technology Project Coordinator
Confidential —Clawson, MI
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Receptionist/Insurance Coordinator
Dr. Amir Assad —Farmington Hills, MI
- $22 - $28 an hour
- Part-time
- Dental office
- Organizational skills
- In-person
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Scheduling Coordinator
Great Oaks Periodontics and Dental Implants —Rochester Hills, MI
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Client Services Coordinator Part Time
LEADER DOGS FOR THE BLIND —Rochester Hills, MI
- $23.34 - $25.00 an hour
- Part-time
- Spanish
- Mid-level
- Office
- Paid time off
- Work from home
Quick Apply
Customer Experience Coordinator
Cintas —Troy, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- AD&D insurance
6d
Customer Experience Coordinator
Marshalls —Auburn Hills, MI
- $15.25 - $15.75 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
13d
Customer Care Coordinator
InfuSystem Inc. —Rochester Hills, MI
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Client Experience Coordinator & Front Office Receptionist
Kajy Law Firm, PLLC —Southfield, MI
- $24 - $28 an hour
- Full-time
- Background check
- Serving
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d
Campus Support Coordinator
Chamberlain University —Troy, MI
- $17.15 - $28.18 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
3d
Customer Service Coordinator
United Wholesale Mortgage —Pontiac, MI
- 8 hour shift
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Marketing & Office Coordinator
SFL Companies —Rochester, MI
- Full-time
- Background check
- Customer service
- Computer literacy
Quick Apply
14d
Experiential Operations Coordinator
Slate Auto —Troy, MI
- $60,000 - $83,000 a year
- Full-time
- Hybrid work
- Hospitality
- Mid-level
- Office
- Disability insurance
- Health insurance
6d
Customer Service and Logistics Coordinator
iGAM SOLUTIONS —Detroit, MI
- $21 - $26 an hour
- Monday to Friday
- 5 years
- Mid-level
- Office
IT Dispatcher/Service Coordinator
Proactive Technology Management —Bingham Farms, MI
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Dental Scheduling Coordinator
Smiles in Shelby —Shelby Twp, MI
- $18 - $24 an hour
- Part-time
- Dental office
- Customer service
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
Coordinator - Service
MacAllister Machinery —Shelby Twp, MI
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Front Desk Coordinator
Oakland Family Dentistry —West Bloomfield Township, MI
- Full-time
- Dental office
- High school diploma or GED
- Associate's degree
- 401(k)
- Paid time off
Medical Call Center Coordinator - Remote
CAVA - Cardiology & Vascular Associates —Bloomfield Hills, MI
- From $18.50 an hour
- Full-time
- Hybrid work
- Background check
- Medical office experience
- HIPAA
- Health savings account
- Health insurance
Quick Apply
2d
Service Coordinator
Fidia - USA —Madison Heights, MI
- $40,000 - $60,000 a year
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
12d
Customer Experience Coordinator
TJ Maxx —Beverly Hills, MI
- $15.25 - $15.75 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account

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Technology Project Coordinator

Confidential
Clawson, MI

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Basic math
Process improvement
High school diploma or GED
Driver's License
Contracts
Productivity software
Facility security systems

Full Job Description

POSITON SUMMARY:

The primary role of the Technology Project Coordinator is to build and enhance customer relationships by ensuring the technology projects within the division are properly quoted, scheduled, budgeted for, and supported throughout the process. Service delivery is accomplished by: 1) maintaining an open line of communication between all entities involved in a project, 2) providing updates on each project as changes occur, and 3) ensuring that the project is invoiced properly upon completion. Primary responsibilities include working directly with the Director of Technology Solutions to ensure that projects are properly quoted, scheduled, budgeted for, and supported throughout the process, that all invoices are completed and sent out in a timely manner, and that all vendors, suppliers, contractors, and integrators are managed properly. In addition, the Technology Project Coordinator will ensure that clients are kept up to date on the progress of all projects. The Technology Project Coordinator may also be utilized to perform on-site walkthroughs, audits, assessments, and any training that may be needed for client representatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Project Coordination

· Create quotes for projects using the input of PSG Management

· Schedule vendors, suppliers, contractors, and integrators as needed

· Review project budgets and purchase orders to ensure thresholds are maintained

· Support PSG Management with regard to projects

· Maintain open lines of communication with all parties involved in a project

· Maintain open action items list for each project and ensure they are addressed in a timely manner

· Create invoices as needed and ensure they are processed by accounting

Technology Platforms

Attend training seminars for various software platforms as needed
Training of client personnel as needed

Customer Relations

· Work with customer resources, ensuring they are kept informed of project progress

· Coordinate new requests with customers as needed

· Recommend preferred methods to improve effectiveness of our processes

· Maintain client communications to ensure client retention

Subcontractor Relationships

· Develop a cadre of subcontractors for installations, service calls, and sales calls

· Manage all installations and service calls to ensure completion in a timely manner

· Ensure contracts with subcontractors are executed prior to work being done

· Ensure that all invoices from subcontractors are submitted for payment in a timely manner

· Seek competitive quotes from multiple vendors for projects

QUALIFICATIONS:

To perform this job successfully, an individual must understand and develop expertise within multiple VMS platforms. Candidates will be required to develop experience with access control platforms. Preferred candidates will have experience with Milestone or Avigilon VMS platforms, or possess knowledge of IP cameras. Basic Microsoft Office application use will be a requirement. Use of Zoho software would be a plus.

EDUCATION AND EXPERIENCE:

High School Diploma is required, college degree or technical college degree preferred. Basic working knowledge of IP-based video systems, access control systems, etc. Five years’ experience in a security technology environment preferred.

TECHNICAL LANGUAGE SKILLS:

Ability to read and interpret work orders, purchase orders, etc. Ability to communicate, both verbally and written, all necessary information surrounding core job duties.

MATHMATICAL SKILLS:

Ability to add, subtract, multiply & divide.

REASONING ABILITY:

Ability to solve technical problems and deal with a variety of variables in situations where only limited standardization exists. Must possess strong analytical abilities and deductive reasoning skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

Basic working knowledge of VMS platforms, IP camera types, and access control systems is mandatory. Microsoft Office suite mandatory.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License with good driving record. Must be willing to obtain certificates through various training provided by the software manufacturers used within the Division.

OTHER SKILLS AND ABILITIES:

· Be able to complete all tasks on time

· Ability to work in a time sensitive environment

Ability to work within a team and take direction
Ability to communicate professionally with customers and end-users

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While this position does not normally perform much physical work, the ability to inspect others work will require some physical demands. Employee must be able to climb ladders and other forms of equipment, have the strength to hold his or her body weight by arms, squat, kneel, bend, run, jump, stand for long periods of time, climb stairs, lift a minimum of 50 pounds, and be able to work long hours.

Although this position is an administrative one, it may require that the employee perform assessments, audits, or training on-site. Therefore, this position is required to travel from time to time.

WORK ENVIRONMENT:

The primary day-to-day job is remote. Occasional travel to customer locations may be required.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Technology Project Manager: 3 years (Required)
VMS Platforms: 1 year (Required)
Milestone or Avigilon: 1 year (Preferred)
Access Control: 1 year (Required)
Zoho software: 1 year (Preferred)

Ability to Commute:

Clawson, MI 48017 (Required)

Work Location: Hybrid remote in Clawson, MI 48017

Quick Apply

Refine Your Search

customer experience coordinator jobs in rochester, mi

Technology Project Coordinator

Dental Front Desk Receptionist/Insurance Coordinator

Scheduling Coordinator

Client Services Coordinator Part Time

Customer Experience Coordinator

Customer Experience Coordinator

Customer Care Coordinator

Client Experience Coordinator & Front Office Receptionist

Campus Support Coordinator

Customer Service Coordinator

Marketing & Office Coordinator

Experiential Operations Coordinator

Customer Service and Logistics Coordinator

IT Dispatcher/Service Coordinator

Dental Scheduling Coordinator

Coordinator - Service

Front Desk Coordinator

Medical Call Center Coordinator - Remote

Service Coordinator

Customer Experience Coordinator

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