Top 174 Call representative Jobs in Rochester, Ny

Debt Collector
Scott & Associates, PC —Rochester, NY
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
Retail Merchandiser - Rochester, NY
L&R Distributors —Rochester, NY
- $18 an hour
- Part-time
- Schematics
- Merchandising
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
5d
In-Home Bathroom & Flooring Sales Representative Premier Home Pros
Premier Home Pros —Henrietta, NY
- $150,000 - $300,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Opportunities for advancement
Quick Apply
3d
Travel Merchandiser - Syracuse, NY - Rochester, NY
L&R Distributors —Rochester, NY
- $20 an hour
- Part-time
- Schematics
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Sales Development Representative (SDR)
G&G Fitness Equipment-Gronk Fitness —Rochester, NY
- $37,440 - $100,000 a year
- Full-time
- Writing skills
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
Benefits Advisor
Aflac —Rochester, NY
- $45,000 - $83,000 a year
- No weekends
- US work authorization
- In-person
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Call Center Representative
University of Rochester —Rochester, NY
- $19.08 - $25.77 an hour
- Full-time
- High school diploma or GED
- Neurology
- Pediatrics
Customer Service Representative (Remote - Rochester, NY)
Maximus —Rochester, NY
- $20 an hour
- Remote
- High school diploma or GED
- Travel
- In-person
- Paid holidays
- Disability insurance
Customer Service Representative
Kodak —Rochester, NY
- $21 - $23 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
Call Center Representative II
University of Rochester —Rochester, NY
- $19.08 - $25.77 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Representative
Planned Parenthood CWNY —Rochester, NY
- $18.95 - $21.93 an hour
- Weekends as needed
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
5d
Call Center Representative (Bilingual)
Planned Parenthood CWNY —Rochester, NY
- $18.95 - $21.93 an hour
- Weekends as needed
- Spanish
- Computer literacy
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
5d
Specialty Representative, Parkinson's - Syracuse, NY
AbbVie —Rochester, NY
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Contact Center Customer Service Representative
Five Star Bank —Rochester, NY
- $17.50 - $20.00 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
Customer Service Specialist
CALSOURCE INC —Henrietta, NY
- $21 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Garnishment Services Specialist I
PAYLOCITY CORPORATION —Pittsford, NY
- $34,000 - $55,000 a year
- Call employer
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Customer Service Representative
TWO MEN AND A TRUCK® —Rochester, NY
- $15 an hour
- Bilingual
- Background check
- Pass drug screening
- Opportunities for advancement
Quick Apply
Retail Support Specialist
DSI Systems —Brighton, NY
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply

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Debt Collector

Scott & Associates, PC -
Rochester, NY

Apply Now

Job Details

Full-time
$20 - $22 an hour

Qualifications

Confidential information handling
Productivity software
Grammar Experience
Debt collection negotiation

Full Job Description

Scott & Associates, P.C., operating in partnership with S&A Legal Management Services, Inc., is a legal recoveries organization committed to providing exceptional legal representation to industry clients.

We are currently seeking a Debt Resolution Specialist to join our Collections team.

This role is bonus eligible up to $1400/month

Position Summary

Assist consumers with repayment of debt while fully complying with all regulatory requirements, client policies and company policies.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Act as initial point of contact for consumers contacting the Firm to resolve debt collection matters
Negotiate payment arrangements based on Firm and client standards
Make outbound calls manually and via the Firm’s dialer system to attempt to collect consumer debts
Follow with consumers on missed and returned payments
Exhibit customer service standards consistent with all quality assurance expectations
Meet all monthly collection and production goals
Maintain knowledge of and follow all laws and regulations governing debt collection
Maintain knowledge of the legal process to aide in the collection of debt and education of consumers as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

Two years of experience in a high-volume call center
Third party/legal debt collection experience preferred
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
Strong negotiation skills
Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
Ability to multi-task and manage time effectively
Ability to be flexible to adapt and act quickly when urgent matters require it
Ability to maintain professional working relationships in a highly competitive environment
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Ability to maintain confidentiality

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Work Location: In person

Apply Now

Refine Your Search

call representative jobs in rochester, ny

Debt Collector

Retail Merchandiser - Rochester, NY

In-Home Bathroom & Flooring Sales Representative Premier Home Pros

Travel Merchandiser - Syracuse, NY - Rochester, NY

Sales Development Representative (SDR)

Benefits Advisor

Call Center Representative

Customer Service Representative (Remote - Rochester, NY)

Customer Service Representative

Call Center Representative II

Call Center Representative

Call Center Representative (Bilingual)

Specialty Representative, Parkinson's - Syracuse, NY

Contact Center Customer Service Representative

Customer Service Specialist

Garnishment Services Specialist I

Call Center Representative - Debt Counselor 2452 031326

Customer Service Representative

Retail Support Specialist

Call Center Rep - Quality Service Associate 2453

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Position Summary

Essential Duties and Responsibilities

Minimum Qualifications (Knowledge, Skills, and Abilities)

Physical Demands and Work Environment

Note

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