Top 17 Collection agent Jobs in Rochester, Ny

Collections Representative IV
University of Rochester —Rochester, NY
- $21.40 - $28.89 an hour
- Full-time
- Research
- Office
- 3 years
Insurance Collection Rep III
University of Rochester —Rochester, NY
- $20.34 - $28.51 an hour
- Full-time
- Mid-level
- Office
- Associate's degree
Self-Pay Collection Rep
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Experience equivalent to degree accepted
Paralegal - Collections
Law Offices of Pullano & Farrow PLLC —East Rochester, NY
- $23 - $34 an hour
- Full-time
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Blood Collection Staff - Customer Service
American Red Cross —W Henrietta, NY
- From $20 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- DOT physical examination
- Paid training
- Paid holidays
Collections Billing Associate
Health Direct —Rochester, NY
- $18 - $22 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Collections Billing Associate
KPH Healthcare Services —Rochester, NY
- $18 - $22 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Credit/Collection Specialist
ADMAR SUPPLY CO INC —Rochester, NY
- $19 - $25 an hour
- Full-time
- Word processing
- Basic math
- Mid-level
Quick Apply
Accounts Receivable & Collections Specialist
Leonards Express Inc —Farmington, NY
- $21 - $24 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Collection Center Attendant
The Salvation Army —Rochester, NY
- $16 an hour
- Weekends as needed
- Merchandising
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Associate Attorney - Healthcare/Business Collections
Law Offices of Pullano & Farrow PLLC —East Rochester, NY
- $80,000 - $125,000 a year
- Full-time
- Writing skills
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
Part-Time Collections Attorney
Safari Construction —Rochester, NY
- $20 - $31 an hour
- Contract
- Hybrid work
- US work authorization
- In-person
- Entry level
- Health savings account
- 401(k) matching
Quick Apply
3d
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Henrietta, NY
- $18 - $21 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply

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Collections Representative IV

University of Rochester -
Rochester, NY

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Job Details

Full-time
$21.40 - $28.89 an hour

Qualifications

Health insurance authorizations
Healthcare dispute resolution
Appeals
Accounts receivable optimization
Patient question and concern management
Accounts receivable management
Adjusting patient balances
EHR systems
Account analysis
Insurance dispute resolution
Performance feedback (performance evaluation method)
Research
Refund processing
3 years
Financial issue resolution
Staff training
Medical billing and coding communication with insurance companies
Mentoring
Medical insurance appeals management
Senior level
Associate's degree
Insurance claims appeal handling
Medical debt collection accounts
Medical claim status updates
Collections account management
Documentation reviews
Patient collections management

Full Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

Department:

920755 UDFG Dental Faculty

Work Shift:

UR - Day (United States of America)

Range:

UR URC 206 H

Compensation Range:

$21.40 - $28.89

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Performs follow-up activities designed to bring all open account receivables to successful closure and obtain maximum revenue collection. Researches, corrects, resubmits claims, submits appeals and takes timely and routine action to resolve unpaid claims. Mentors and trains new or lower level staff.

ESSENTIAL FUNCTIONS

Independently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Identifies and resolves problems related to primary and secondary accounts which are disputed, unpaid, underpaid or overpaid.
Determines cause of problem and initiatives corrective action through reviews of electronic medical records.
Works to confer with external agencies.
Analyzes accounts and determines if correct proration of revenue has been collected, using detailed understanding and application of all payer contracts.
Contacts applicable agency, payer or department for resolution.
Decides when resubmitting efforts are complete, including writing an appeal using applicable content and supporting documentation to appropriately influence the highest level of revenue.
Acts as a resource for questions from assigned collection and billing staff on payer policies, procedures and methods of revenue collection.
Trains new staff on the use of the billing application, payer systems, and clearinghouse systems.
Demonstrates how to apply the knowledge of payer contracts and resources to resolve disputed, unpaid, underpaid, or overpaid accounts.
Provides feedback to leadership on results of training of new and existing staff.
Provides input for performance assessments based on observation, questions, and quality reviews of work performed.
Acts as area leader, when needed, including responding to payers, patients, and issues referred to the area from hospital departments or department representatives.
Researches and responds to clinical department inquiries on complex, high dollar, and specialized accounts and status of collection activities affecting departmental revenue.
Assesses if/when patients are contacted.
Resolves complex, high dollar, and specialized claim resolution issues due to coordination of benefits, eligibility issues, and authorizations.
Resolves accounts identified in third party audits involving retroactive approvals, resulting in adjustments, refunds, and subsequent secondary billing.
Researches, verifies, and/or obtains authorizations post-claim submittal.
Determines allocation of reimbursement applicable to multiple providers for global transplant payments and initiates transfer of money to each payer.
Identifies need for in-person meetings and phone conferences with third party insurance representatives due to claim and system issues requiring prompt attention for complex high dollar accounts.
Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Identifies and clarifies issues that require management and intervention to avoid loss of revenue.
Recommends filing of a formal complaint with the State’s regulation commission or agency.
Determines when to change the account to a self-pay financial class after a review of previous efforts has not resulted in revenue collection and further attempts would not be successful without patient intervention.
Research and initiates suggestions to leadership to streamline processes and training materials.
Performs coverage for other positions as needed.
Performs administrative office tasks and maintains records.

MINIMUM EDUCATION & EXPERIENCE

Associate's degree and 3 years of relevant experience required
Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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Refine Your Search

collection agent jobs in rochester, ny

Collections Representative IV

Insurance Collection Rep III

Self-Pay Collection Rep

Paralegal - Collections

Blood Collection Staff - Customer Service

Collections Billing Associate

Collections Billing Associate

Credit/Collection Specialist

Accounts Receivable & Collections Specialist

Collection Center Attendant

Associate Attorney - Healthcare/Business Collections

Part-Time Collections Attorney

Part-Time Doorstep Trash Collection Specialist - Nights

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