Top 146 Collection representative Jobs in Rochester, Ny

Resolution Specialist
Scott & Associates, PC —Rochester, NY
- $20 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
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Security Representative, MAG
University of Rochester —Rochester, NY
- $18.00 - $25.14 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- University
Recovery Representative I
Paychex —Rochester, NY
- $20 - $24 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Representative - Customer Billing
Avangrid —Rochester, NY
- $49,760 - $62,200 a year
- Microsoft Word
- Basic math
- Mid-level
- Opportunities for advancement
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
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Family Advocate
The Child Advocacy Center of Greater Rochester —Rochester, NY
- $48,000 - $52,000 a year
- Full-time
- Background check
- Hospital
- Writing skills
- Mileage reimbursement
- Health savings account
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10d
Guest Services Rep III
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Rotating shift
- Bilingual
- Hospital
- HIPAA
5d
Insurance Collection Rep III
University of Rochester —Rochester, NY
- $20.34 - $28.51 an hour
- Full-time
- Mid-level
- Office
- Associate's degree
Collections Representative IV
University of Rochester —Rochester, NY
- $21.40 - $28.89 an hour
- Full-time
- Research
- Office
- 3 years
Pt Self-Pay Resoltn Ctr Rep II
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Research
Service & Support Specialist I
CooperVision —Victor, NY
- $21 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Commercial Debt Counselor/Collector 2443
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $23 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Rochester, NY
- $15 - $24 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Paid training
- Opportunities for advancement
Claim Resolution Rep IV
University of Rochester —Rochester, NY
- $21.40 - $28.89 an hour
- Full-time
- Hybrid work
- Research
- 3 years
- Mentoring
10d
Service Center Clerk II
Estes Express Lines —Rochester, NY
- $21.55 - $24.05 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Pass drug screening
Sr Commercial Debt Counselor 2444
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $23 - $28 an hour
- 8 hour shift
- Remote
- Customer service
- Computer literacy
- English
Quick Apply
Customer Rep II, Laboratory
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Driver's License
- 1 year
Legal Assistant - Education Law Unit
The Legal Aid Society of Rochester, NY —Rochester, NY
- $45,000 - $51,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Sales Representative (Food Service)
Palmer Food Service —Rochester, NY
- $65,000 - $100,000 a year
- Full-time
- Clean driving record
- Cooking
- English
- Profit sharing
- Paid holidays
Quick Apply

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Resolution Specialist

Scott & Associates, PC -
Rochester, NY

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Computer literacy
Cultural competency
Productivity software
Grammar Experience
Debt collection negotiation

Full Job Description

Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.

Our teams are driven, collaborative, and committed to delivering results.

We are seeking a motivated Resolution Specialist to join our Rochester, NY -based team.

Position Summary

Assist consumers with repayment of debt while fully complying with all regulatory requirements, client policies and company policies.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Act as initial point of contact for consumers contacting the Firm to resolve debt collection matters
Negotiate payment arrangements based on Firm and client standards
Make outbound calls manually and via the Firm’s dialer system to attempt to collect consumer debts
Follow with consumers on missed and returned payments
Exhibit customer service standards consistent with all quality assurance expectations
Meet all monthly collection and production goals
Maintain knowledge of and follow all laws and regulations governing debt collection
Maintain knowledge of the legal process to aide in the collection of debt and education of consumers as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

Two years of experience in a high-volume call center
Third party/legal debt collection experience preferred
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
Strong negotiation skills
Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
Ability to multi-task and manage time effectively
Ability to be flexible to adapt and act quickly when urgent matters require it
Ability to maintain professional working relationships in a highly competitive environment
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Ability to maintain confidentiality

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.

401(k) with employer match

Please visit our website, www.spalaw.com,for more information on our Firm.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Work Location: In person

Quick Apply

Refine Your Search

collection representative jobs in rochester, ny

Resolution Specialist

Call Center Representative - Debt Counselor 2452 031326

Security Representative, MAG

Recovery Representative I

Representative - Customer Billing

Call Center Rep - Quality Service Associate 2453

Family Advocate

Guest Services Rep III

Insurance Collection Rep III

Collections Representative IV

Pt Self-Pay Resoltn Ctr Rep II

Service & Support Specialist I

Commercial Debt Counselor/Collector 2443

Patient Care Technician - PCT

Claim Resolution Rep IV

Service Center Clerk II

Sr Commercial Debt Counselor 2444

Customer Rep II, Laboratory

Legal Assistant - Education Law Unit

Sales Representative (Food Service)

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Position Summary

Essential Duties and Responsibilities

Minimum Qualifications (Knowledge, Skills, and Abilities)

Physical Demands and Work Environment

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