Top 227 Customer experience agent Jobs in Rochester, Ny

Leasing Specialist / Agent
Conifer Realty LLC —Rochester, NY
- $19 - $22 an hour
- Full-time
- Spanish
- Basic math
- Office
- Wellness program
- Health savings account
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Account Coordinator
Lavoro Group —Rochester, NY
- $42,000 - $46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Inside Sales Representative - Rochester, NY | Earn Up to $25/Hour After Training
Renewal by Andersen —Rochester, NY
- $18 - $25 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
- Paid parental leave
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Leasing Specialist / Agent
Conifer Realty LLC —Rochester, NY
- $18 - $19 an hour
- Part-time
- Spanish
- Basic math
- English
- Wellness program
- Paid parental leave
Quick Apply
Insurance Agent (Base salary + Uncapped commissions)
Comparion Insurance Agency —Rochester, NY
- $55,000 - $60,000 a year
- Full-time
- Office
- Banking
- Entry level
- Paid training
- Health insurance
Part-Time* Airport Agent - Customer Service
Envoy Air Inc. —Rochester, NY
- $16.33 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
4d
Full-Time* Airport Agent - Customer Service
Envoy Air Inc. —Rochester, NY
- $16.33 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
10d
Front Desk Agent
Hampton by Hilton —Rochester, NY
- $16 - $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
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11d
Contact Center Customer Care Associate
Cotality —Rochester, NY
- $40,000 - $41,600 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Retail Support Specialist
DSI Systems —Brighton, NY
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Airport Passenger Service Agent (Avelo) - ROC
Unifi Aviation, LLC —Rochester, NY
- $16 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Customer Service Representative / Receptionist
GEICO Local Office: Rochester - East —Rochester, NY
- $18 - $20 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Receptionist - State Farm Agent Team Member
Van Travis - State Farm Agent —Rochester, NY
- $41,600 - $52,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Dominic Agostini - State Farm Agent —Rochester, NY
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
PT Customer Service Agent - ROC Airport
PrimeFlight Aviation Services Inc —Rochester, NY
- $16 an hour
- Part-time
- 18 years or older
- Sales
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Airport Agent - Ramp
Envoy Air Inc. —Rochester, NY
- $16.33 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
4d
Account Associate - State Farm Agent Team Member
Cara Welling - State Farm Agent —Rochester, NY
- $45,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Organizational skills
- Communication skills
- Paid time off
- Work from home
Quick Apply
Program Intake Specialist for Education, Training, and Employment
Mental Health Association of Rochester/Monroe County —Rochester, NY
- $22 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Guest Service Representative
Buffalo Lodging Associates, LLC —Rochester, NY
- $16.50 - $18.00 an hour
- Weekends as needed
- Clean driving record
- Residential
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Airport Ramp Agent (Delta) - ROC
Unifi Aviation, LLC —Rochester, NY
- $16 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- Health insurance

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customer experience agent jobs near rochester, ny

Leasing Specialist / Agent

Conifer Realty LLC -
Rochester, NY

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Fair Housing Act
High school diploma or GED

Full Job Description

Description:

General Description

Under direction of the Community Manager, the Leasing Specialist is responsible for assisting in all operations of the leasing office. The Leasing Specialist should work to minimize vacancy, quickly lease apartments, meet all occupancy goals, promote good working resident and public relations, assure program compliance and perform clerical duties as required Leasing Specialist maybe required to direct maintenance personnel to ensure that property is maintained at all times in good physical condition.

Location

Andrews Terrace Apartments located at 125 Saint Paul St, Rochester NY

Schedule

40 hours per week
8:30 AM - 5:00 PM
Monday - Friday

Job Description

Adhere to all Company personnel directives as per the manual of policies and procedures.
Answer the telephone and convert prospect calls to appointments for a tour.
Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Ask them to complete and application and leave a deposit.
Coordinate all marketing of vacant units including required social media postings
Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents for the tax credit units. Must meet required deadlines for processing required paperwork for all recertifications.
Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate.
Collect rents and handle delinquent accounts in a timely and efficient manner
Receive and assist with processing residents’ service requests.
Perform move-in inspections and generate applicable work orders as required.
Perform clerical functions, data entry, organizing all filing, other tasks as needed.
Adhere to all appropriate Company accounting directives.
Prepare all reports as required and directed and meet required deadlines.
Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
Ensure that residents are provided with a clean, safe and well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model).
Work effectively with staff, residents, applicants and visitors.
Report accidents and emergency situations to the Community Manager immediately.
Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed.
Physical attendance at assigned work location during scheduled hours is essential.
Perform other job-related duties as assigned.
Work assigned hours as required and requested, which may include an occasional evening or a weekend day to meet prospective applicants in order to meet occupancy goals.

Experience

2+ years’ prior apartment leasing experience preferred.
Experience in Low Income Tax Credit (LIHTC), HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance needed.?
Yardi, Boston Poston or other property management software experience preferred.
Prior customer service experience helpful to interact with residents, visitors, team members.
Ability to keep accurate, organized files and records.
Data entry skills to enter data into system programs.
Math aptitude; understanding of debits, credits, basic accounting.
Bilingual (Spanish, other) helpful.

Education

Minimum High School diploma/GED equivalent required. Some college helpful.
Certifications COS, TCS desired or willing to obtain.

Requirements:

Strong oral and written communication skills.
Excellent customer service skills to interact with all employees, residents, visitors, local authorities/housing agencies.
Strong interpersonal communication skills.
Excellent organizational and time management skills to meet required deadlines.
Adaptable – able to multi-task and change projects as required.
Able to work independently as well as support a team.
Resourceful; problem solving skills with ability to resolve resident, prospective resident, personnel, vendor issues, that may include confidential financial qualifying issues for residency.
Proactive; eager to learn and take on new responsibilities.
Business Professional with excellent business judgment to handle day-to-day matters.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary range for this position is $19.00 - $22.00 an hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

APPLY TODAY via our website link: http://www.careersatconifer.com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team!

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Quick Apply

Refine Your Search

customer experience agent jobs in rochester, ny

Leasing Specialist / Agent

Account Coordinator

Inside Sales Representative - Rochester, NY | Earn Up to $25/Hour After Training

Leasing Specialist / Agent

Insurance Agent (Base salary + Uncapped commissions)

Part-Time* Airport Agent - Customer Service

Full-Time* Airport Agent - Customer Service

Front Desk Agent

Contact Center Customer Care Associate

Retail Support Specialist

Airport Passenger Service Agent (Avelo) - ROC

Customer Service Representative / Receptionist

Receptionist - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

PT Customer Service Agent - ROC Airport

Airport Agent - Ramp

Account Associate - State Farm Agent Team Member

Program Intake Specialist for Education, Training, and Employment

Guest Service Representative

Airport Ramp Agent (Delta) - ROC

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