Top 1323 Customer experience manager Jobs in Rochester, Ny

Operations Manager
Multi-Color Corporation —West Henrietta, NY
- $125,000 - $130,000 a year
- Full-time
- 7 years
- Engineering
- Research
- Paid holidays
- Disability insurance
Quick Apply
District Manager
Goodwill of the Finger Lakes —Rochester, NY
- $105,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Quick Apply
5d
Customer Manager - Wegmans
Mars —Rochester, NY
- $119,040 - $163,680 a year
- Full-time
- Clean driving record
- 5 years
- Merchandising
- Paid holidays
- Health insurance
8d
Manager of OASAS and OPWDD Services
CCSI —Rochester, NY
- $80,000 - $82,000 a year
- Full-time
- Office
- Residential
- Master's degree
Staffing Manager, Workforce Staffing
Amazon.com Services LLC —Rochester, NY
- $85,600 - $149,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
3d
Manager Customer Service (Growth)
PAYLOCITY CORPORATION —Pittsford, NY
- $79,300 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Ambrell Corporation —Rochester, NY
- $85,000 - $95,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Pittsford, NY
- $74,600 - $115,000 a year
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Garber Honda —Rochester, NY
- From $150,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Assistant Hotel General Manager
GF Hotels and Resorts —Rochester, NY
- $70,000 - $80,000 a year
- Mid-level
- 3 years
- Hotel
- Health insurance
- Paid time off
Quick Apply
Client Solutions Manager
Butler/Till, Inc. —Rochester, NY
- $92,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Travel
- Paid parental leave
- Paid time off
3d
Hotel General Manager
GF Hotels and Resorts —Rochester, NY
- $120,000 - $150,000 a year
- 5 years
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Employee Benefits Client Relationship Manager
LAWLEY AGENCY, LLC —Rochester, NY
- $71,706.08 - $119,510.13 a year
- Bachelor's degree
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
10d
Service Manager
Acura of Rochester —Rochester, NY
- From $150,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Sr. Operations Manager
Amazon.com Services LLC - A57 —Rochester, NY
- $135,000 - $182,700 a year
- Full-time
- Management
- Construction site
- Mid-level
- AD&D insurance
- Health insurance
Facilities & Office Manager
Safran —West Henrietta, NY
- $28 - $32 an hour
- Full-time
- Inventory management
- Customer service
- Office
- Health savings account
- Health insurance
Manager Client Services Ops- Majors
PAYLOCITY CORPORATION —Pittsford, NY
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager
KOHLS —Rochester, NY
- $62,400 - $93,600 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
8d
Sr Manager, Operations - AMZ11127.7
Amazon.com Services LLC - A57 —Rochester, NY
- $135,000 - $182,700 a year
- Full-time
- Business Administration
- 1 year
- Senior level
Program Manager
Qualitrol —Rochester, NY
- $83,400 - $155,000 a year
- Full-time
- Engineering
- Mid-level
- Analysis skills
9d

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Operations Manager

Multi-Color Corporation -
West Henrietta, NY

Quick Apply

Job Details

Full-time
$125,000 - $130,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Defect resolution root cause analysis
Change management
Root cause analysis
Business operations
Excel formulas
Quality improvement programs in engineering
Manufacturing company experience
Implementing lean manufacturing processes
Excel data analysis

Full Job Description

Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.
Why work at MCC:

Compensation: $125,000 - $130,000 annually
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities:

Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets.
Assures the compliance of behavior-based safety initiatives and continuously improves safety performance.
Executes quality control plans for compliance to standards and drives variation reduction within the process.
Assesses on-time delivery performance and develops actions to improve and sustain high level of performance.
Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling.
Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis, MDI and Policy Deployment methodologies.
Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements.
Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions.
Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable.
Promotes, prepares, and participates in kaizen activities. Sustains results.
Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools.
In conjunction with Human Resource Manager, coordinates appropriate “required to operate” and “required on roles” staffing levels.
Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines.
Coaches and mentors team members to assure their ongoing development
Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases.
Participates in special projects and performs other duties as assigned.

Qualifications:

A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.
Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience.
Minimum of 7 years' experience in Operations and/or Lean Management.
Printing industry experience is preferred.
Experience in being a change agent in complex transformational activities.
Significant experience in implementation of Lean principals as they apply to manufacturing operations.
Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures.
Excellent communication skills
Advanced excel skills

#appcast

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected].
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Quick Apply

Refine Your Search

customer experience manager jobs in rochester, ny

Operations Manager

District Manager

Customer Manager - Wegmans

Manager of OASAS and OPWDD Services

Staffing Manager, Workforce Staffing

Manager Customer Service (Growth)

Customer Success Manager

Manager Client Services Ops- Enterprise

Service Manager

Assistant Hotel General Manager

Client Solutions Manager

Hotel General Manager

Employee Benefits Client Relationship Manager

Service Manager

Sr. Operations Manager

Facilities & Office Manager

Manager Client Services Ops- Majors

Assistant Store Manager

Sr Manager, Operations - AMZ11127.7

Program Manager

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