Top 10 Front desk coordinator Jobs in Rochester, Ny

Front Office Dental Coordinator
Torrado Dental —Rochester, NY
- $21 - $26 an hour
- Part-time
- Bilingual
- Google Workspace
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Front Desk Dental Receptionist
Henrietta Family Dental —Rochester, NY
- $18 - $26 an hour
- Full-time
- Dental office
- High school diploma or GED
- Front desk
- Disability insurance
- Dental insurance
Quick Apply
Administrative Assistant
Room to Bloom Therapy Services LLC —Rochester, NY
- From $20 an hour
- Part-time
- Background check
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Spa Coordinator
Spa at the Del Monte —Pittsford, NY
- $16.50 - $16.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Opportunities for advancement
Quick Apply
Administrative Assistant
Transcat, Inc. —Rochester, NY
- $20 - $24 an hour
- Microsoft Excel
- Microsoft Outlook
- Office
- Employee stock purchase plan
- Health insurance
3d
Per Diem Patient Experience Coordinator
Lattimore Physical Therapy —Rochester, NY
- $36,000 - $41,000 a year
- Full-time
- Private practice
- Word processing
- Physical & Rehabilitation Medicine
- AD&D insurance
- Paid holidays
Quick Apply
10d
Patient Experience Coordinator
Lattimore Physical Therapy —Pittsford, NY
- $36,000 - $41,000 a year
- Full-time
- Private practice
- Word processing
- Physical & Rehabilitation Medicine
- AD&D insurance
- Paid holidays
Quick Apply
Administrative/ Program Support Coordinator II, Diagnostic Medical Sonography CHST
Rochester Institute of Technology —Rochester, NY
- $18 - $24 an hour
- Email
- Mid-level
- Office
- 3 years
Dental Front Desk Administrative Coordinator - "ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"
Perinton Dental Group —Fairport, NY
- $23 - $28 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Continuing education credits
- Health savings account
Quick Apply
14d

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Front Office Dental Coordinator
Torrado Dental —Rochester, NY
Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, and takes messages.
$21 - $26 an hour
Quick Apply
Spa Coordinator
Spa at the Del Monte —Pittsford, NY
Answer all incoming phone calls in a friendly, courteous and timely manner using the appropriate greeting. You will play a key role to ensure a great guest and…
$16.50 - $16.75 an hour
Quick Apply

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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
Answering incoming calls and scheduling appointments. Maintaining an organized and welcoming reception area. Collecting payments and processing transactions.
$22 - $25 an hour
Quick Apply
11d
Front Desk Receptionist / Patient Experience Coordinator
Atlas Rising —Westerville, OH
Previous front desk, receptionist, customer service, sales support, or administrative experience preferred. Maintain a calm, clean, professional, and welcoming…
$18 - $23 an hour
Quick Apply
11d

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Front Office Dental Coordinator

Torrado Dental -
Rochester, NY

Quick Apply

Job Details

Part-time | Full-time
$21 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Insurance verification
Customer service
Dental receptionist
Computer literacy
HIPAA
Administrative experience
High school diploma or GED
Dental terminology
Attention to detail
Appointment scheduling
Associate's degree
Open Dental

Full Job Description

TORRADO DENTAL JOB DESCRIPTION

Front Office Dental Coordinator

Department

Front Office

FLSA Status

Non-Exempt

Pay Range

$18.00 to $26.00

Work Location:

Rochester, NY, In-person

Work Schedule:

Full-Time, Monday through Friday from 8am to 5pm

Reports to:

Dr. Torrado

Supervises:

N/A

JOB SUMMARY

Torrado Dental is seeking a dynamic and organized Front Office Coordinator to join our team! This vital role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. The ideal candidate will possess excellent communication skills, strong organizational and multi-tasking abilities, and a proactive attitude to manage daily office operations seamlessly. This position offers an exciting opportunity to contribute to a professional environment where customer service and administrative excellence are valued and celebrated.

ESSENTIAL FUNCTIONS

Reception:

· Greet any visitors, patients, and staff with professionalism and warmth, creating a positive first impression.

· Requests patient identification, identifies healthcare provider to be seen, and obtains signatures as needed

· Identifies and assesses patients' special needs (e.g., interpreters, transportation, wheelchair, etc.)

· Monitors reception area to assure patient needs are met and updates patients regarding waiting time for the provider every 15 minutes.

· Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations.

· Assures cleanliness and order in the waiting room, lobby, halls and bathroom.

Customer interaction:

· Prioritizes customers/patients above all else, assesses the urgency of a situation and determines the routing for the patient, calling the appropriate person to resolve situation.

Registration:

· Collects patient personal and financial information in an efficient, customer-oriented manner, and asks specific questions of patient to verify information accuracy in order to establish a billable account.

· Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail, Pharmacy and address for confirmation purposes. Assures completion of all appropriate forms by patients.

Appointment Scheduling:

· Schedules new and return visits using the electronic medical record, monitors schedules making sure there are no duplicate appointments

· Process referrals

· Registers patients for next follows-up missed appointments and cancellations and completes any correspondence or forms involved with appointment scheduling, (e.g.,clearance)

· Schedules interpreters and/or outside services to meet patient’s needs (e.g., transportation), assuring patient satisfaction with visit prior to discharge from the area.

· Prints After Visit Summary at check-out when appropriate.

· Collect patient payments and reconcile any discrepancies.

· Close out Payments for day and Lock cash cabinet.

Telephone Management:

· Manage multi-line phone systems, directing calls accurately and courteously while providing exceptional customer support.

· Answers phone in a timely and courteous manner. Manages incoming clinic calls. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, and takes messages.

· Print forms needed (NP Packet, HH, FA, Hipaa, Covid) and have them listed in appointment at least two days ahead of schedule.

OTHER DUTIES

· Print routers and treatment plans for next day

· Asses any need for pens, business cards, print cartridge (Office Supplies)

· Fill all openings for next day or cancellations same day.

· End of day make sure computers and lights are off and front doors are locked.

SUPERVISORY DUTIES

· N/A

EDUCATION & EXPERIENCE

· Experience with Dental Terminology, Practice Management Software (Open Dental), Medical Billing/Insurance, HIPAA Compliance, and Customer Service, strongly preferred.

· Must have a High School Diploma or GED.

· 2+ years of experience in a Dental Front Office role.

· A Certificate or Associate's Degrees in Medical Office Administration, Dental Assisting, or Business Administration, preferred.

KNOWLEDGE, SKILLS & ABILITIES

Proven experience in office administration or clerical roles with strong organizational skills.
Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications.
Familiarity with multi-line phone systems, data entry, filing, and basic bookkeeping using QuickBooks is highly desirable.
Strong customer service skills with professional phone etiquette and the ability to handle inquiries efficiently.
Bilingual abilities are a plus to effectively communicate with diverse clients and visitors.
Prior experience as a receptionist or personal assistant in a professional setting is preferred.
Demonstrated ability to multitask effectively while maintaining attention to detail and proofreading accuracy.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Physical Demands:

The below represents duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· This role primarily requires prolonged periods of sitting at a desk and working on a computer (often cited as 80% of the time), but also involves frequent standing, walking, bending, stooping, squatting, and reaching.

· Lifting and Carrying: Occasional light to moderate lifting is necessary, typically involving up to 15-35 pounds for tasks such as handling office supplies or accepting equipment deliveries.

· Dexterity and Vision: Exceptional hand dexterity and typing skills are required for computer use and operating office machines. Specific vision abilities, such as close vision and the ability to adjust focus, are needed to read documents and computer screens.

· Communication: Must be able to hear and communicate comfortably and clearly with patients and staff both in person and over the telephone.

Work Environment:

The work environment for a dental front office coordinator is a professional, fast-paced medical/dental office or clinic setting. Key characteristics include:

· Noise Level: The noise level is usually moderate, owing to general office activity and the operation of dental equipment in adjacent clinical areas.

· Interactions: There is frequent interaction with patients, doctors, and other staff members. The coordinator must maintain a professional demeanor, even under pressure or when dealing with anxious or ill patients.

· Potential Exposures: While the front office is separate from the direct clinical area, there is occasional potential exposure to conditions common to a clinical environment, such as communicable diseases, blood or body fluids, toxic substances (e.g., cleaning chemicals), and low-level radiation from X-ray equipment.

· Safety and Regulations: Adherence to strict safety guidelines and confidentiality standards (HIPAA and OSHA) is a critical part of the job.

· Pace: The role involves managing multiple tasks concurrently, including heavy phone volume, scheduling, and patient flow management, which can make for a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $21.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk coordinator jobs in rochester, ny

Front Office Dental Coordinator

Front Desk Dental Receptionist

Administrative Assistant

Spa Coordinator

Administrative Assistant

Per Diem Patient Experience Coordinator

Patient Experience Coordinator

Administrative/ Program Support Coordinator II, Diagnostic Medical Sonography CHST

Dental Front Desk Administrative Coordinator - "ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"

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