Top 81 Intake manager Jobs in Rochester, Ny

Care Manager - Clinic
TRILLIUM HEALTH INC —Rochester, NY
- $24.00 - $31.76 a year
- Full-time
- Bilingual
- Primary Care
- Mid-level
- Dental insurance
Quick Apply
RESIDENCE MANAGER
Mary Cariola Childrens Center, Inc. —Webster, NY
- $62,000 - $75,000 a year
- Experience working with individuals with developmental disabilities
- CPR Certification
- Management
Quick Apply
Intake Coordinator - Home Care (Full time, day shift)
Genesee Region Home Care Association Inc —Rochester, NY
- $25 - $31 an hour
- Full-time
- Nursing
- Mid-level
- Office
Quick Apply
2d
Program Manager
Center for Youth Services —Rochester, NY
- $29 - $32 an hour
- Full-time
- Management
- Mid-level
- Master's degree
Quick Apply
Talent Acquisition Specialist / Recruiter - (Client Facing, Fully Remote)
Atomus Partners LLC —Rochester, NY
- $37 - $46 an hour
- Part-time
- Remote
- 5 years
- Mid-level
- Travel
Administrative Assistant
LIFESPAN OF GREATER ROCHESTER INC —Rochester, NY
- $18.00 - $18.50 an hour
- Part-time
- Customer service
- Office
- Microsoft Office
- Health savings account
- Health insurance
Lead Resident Assistant GH
Volunteers of America Upstate NY —Rochester, NY
- $22 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
SPECIALTY CARE MANAGER
CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES —Rochester, NY
- $25 an hour
- Full-time
- Background check
- Spanish
- Experience working with individuals with disabilities
- 403(b)
Quick Apply
Patient Intake Coordinator
Clear Choice —Rochester, NY
- $20 - $24 an hour
- Full-time
- Dental office
- Computer literacy
- Office
- Paid holidays
- Health insurance
1d
HR Business Partner (HRBP)
Brothers International —Rochester, NY
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Office
- Master's degree
Quick Apply
Quality Manager
Kodak —Rochester, NY
- $95,000 - $115,000 a year
- 5 years
- Engineering
- Senior level
9d
Chrysalis House Program Manager
Center for Youth Services —Rochester, NY
- $28 - $30 an hour
- Weekends as needed
- Mid-level
- Residential
- Master's degree
Quick Apply
Patient Care Specialist (FT)
Planned Parenthood CWNY —Brighton, NY
- $20.71 - $24.05 an hour
- Weekends as needed
- Bilingual
- Vital signs
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
6d
Housing Court Navigator, Eviction Diversion Initiative
Center for Justice Innovation —Rochester, NY
- $28.57 - $33.35 an hour
- Full-time
- Google Workspace
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Health Home Care Coord
University of Rochester —Rochester, NY
- $23.51 - $31.74 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
5d
Patient Care Assistant (FT)
Planned Parenthood CWNY —Rochester, NY
- $19.18 - $22.30 an hour
- Weekends as needed
- Vital signs
- Inventory control
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Case Manager -Emergency Housing
YWCA of Rochester&Monroe County —Rochester, NY
- $22 - $24 an hour
- Weekends as needed
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Program Supervisor
The Margaret Home —Rochester, NY
- $25 - $32 an hour
- Part-time
- CPR Certification
- Management
- BLS Certification
Quick Apply
Warehouse Associate - Rochester
NABIS —Rochester, NY
- From $20 an hour
- Weekends as needed
- Customer service
- Basic math
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Employee Communications Manager
Butler/Till, Inc. —Rochester, NY
- $70,000 - $85,000 a year
- Full-time
- 6 years
- Marketing
- Mid-level
- Paid parental leave
- Paid time off
7d

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Care Manager - Clinic

TRILLIUM HEALTH INC
Rochester, NY

Quick Apply

Job Details

Full-time
$24.00 - $31.76 a year

Benefits

Dental insurance

Qualifications

Task prioritization
Managing patients as a clinical case manager

Full Job Description

Job Title: Case Manager - Clinic (10 am-6:30pm)
Department: Supportive Services
Position Type: Full-Time
FLSA: Non-Exempt

Job Summary

The Case Manager provides proactive, patient-centered disease‑ or condition‑specific care coordination for attributed patient/client panels and individuals with complex medical, behavioral health, and social needs. This role supports team‑based primary care, quality improvement initiatives, data-driven population health processes, and assists leadership with onboarding and mentorship of Community Health Workers.

The Case Manager is embedded within an assigned service area to facilitate direct access to services, support chronic disease management, and build community partnerships. Operating with independence, this role requires strong engagement, assessment, and care coordination skills to ensure patients/clients receive comprehensive, culturally appropriate support.

Duties and Responsibilities

1. Advanced Team-Based Care

Support disease-specific, condition-specific, and health-related social needs within a multidisciplinary team.
Assist patients/clients in navigating insurance, completing paperwork, obtaining durable medical equipment, and accessing supportive services.
Provide proactive outreach for preventive care, chronic disease follow-up, and continued engagement.
Conduct assessments related to medical, behavioral health, and social needs, including SDOH.

2. Advanced Care Coordination

Coordinate and track referrals across specialties, imaging, behavioral health, dental, and community partners.
Facilitate access to transportation, food resources, housing supports, and additional social services.
Complete intake, assessment, and reassessment processes for internal grant services per required standards.
Facilitate case conferences and ensure continuous communication with patient/client providers and support teams.

3. Documentation & Quality Improvement

Document care coordination activities in the EHR accurately and timely.
Utilize reports/tools to identify rising‑risk or high‑risk patients/clients.
Support population health process improvement.
Contribute to achievement of disease‑specific quality measures (e.g., cardiovascular, hypertension, diabetes, HIV, Hepatitis C).
Lead or participate in targeted outreach initiatives.

4. Patient/Client Engagement & Education

Conduct pre‑visit planning and outreach for appointment reminders and follow-up needs.
Participate in post‑visit care planning to address health and safety requirements.
Provide culturally appropriate disease management education and self‑management support.
Assist patients/clients with creating achievable health goals, including those related to social drivers of health.
Conduct retention outreach for individuals considered “lost to care.”

5. Team Leadership & Mentorship

Serve as a resource and mentor to Community Health Workers.
Support onboarding, training, and case review discussions.
Offer workflow feedback and participate in care management quality improvement activities.

Required Skills and Qualifications

Qualifications – Required

Bachelor’s degree with two years of experience in health, human services, or education and one year of qualifying case management or casework experience with individuals with chronic illness, mental illness, homelessness, or chemical dependency;
OR
High School Diploma/GED with five years of qualifying experience.

Preferred

Experience working with high‑risk or vulnerable populations.
Experience in an FQHC, patient-centered medical home, or value‑based care model.
Ability to interpret data reports or performance dashboards.
Bilingual skills highly preferred.

Skills & Competencies

Strong patient/client engagement and problem‑solving skills.
Understanding of chronic conditions and social drivers of health.
Ability to multitask and prioritize in a fast‑paced environment.
Experience with motivational interviewing and trauma‑informed care.
Strong interpersonal skills to build internal and external partnerships.

Physical Requirements:

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Quick Apply

Refine Your Search

intake manager jobs in rochester, ny

Care Manager - Clinic

RESIDENCE MANAGER

Intake Coordinator - Home Care (Full time, day shift)

Program Manager

Talent Acquisition Specialist / Recruiter - (Client Facing, Fully Remote)

Administrative Assistant

Lead Resident Assistant GH

SPECIALTY CARE MANAGER

Patient Intake Coordinator

HR Business Partner (HRBP)

Quality Manager

Chrysalis House Program Manager

Patient Care Specialist (FT)

Housing Court Navigator, Eviction Diversion Initiative

Health Home Care Coord

Patient Care Assistant (FT)

Case Manager -Emergency Housing

Program Supervisor

Warehouse Associate - Rochester

Employee Communications Manager