Top 86 Patient access manager Jobs in Rochester, Ny

Office Manager
TRILLIUM HEALTH INC —Rochester, NY
- $56,250 - $81,000 a year
- Full-time
- HIPAA
- Mid-level
- Clinic
- Paid time off
Quick Apply
7d
Manager, Clinical Research
University of Rochester —Rochester, NY
- $70,600 - $105,800 a year
- Full-time
- Office
- Master's degree
- University
Manager of OASAS and OPWDD Services
CCSI —Rochester, NY
- $80,000 - $82,000 a year
- Full-time
- Office
- Residential
- Master's degree
12d
CCBHC Targeted Case Manager
FLACRA —Rochester, NY
- $19 - $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Care Manager II - Health Home
Elm & Oak Health —Rochester, NY
- $46,948 - $57,380 a year
- Full-time
- Nursing
- Computer literacy
- Adults
- Health insurance
Quick Apply
Mgr. Clinical Administration
University of Rochester —Rochester, NY
- $70,600 - $105,800 a year
- Full-time
- 3 years
- University
- Bachelor's degree
Sr. Manager of Facilities & Security Operations
Planned Parenthood CWNY —Rochester, NY
- $84,364 - $107,806 a year
- Weekends as needed
- Microsoft Word
- 7 years
- Microsoft Outlook
- Health savings account
- Paid holidays
11d
Practice Manager II
University of Rochester —Rochester, NY
- $27.75 - $37.46 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Practice Manager I
University of Rochester —W Henrietta, NY
- $26.25 - $35.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
2d
Supervisor, Patient Transport
University of Rochester —Rochester, NY
- $25.14 - $35.24 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 1 year
Sr. Project Manager
University of Rochester —Rochester, NY
- $70,600 - $105,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
Manager, Communications Center
University of Rochester —Rochester, NY
- $61,609 - $83,179 a year
- Full-time
- Bilingual
- Hospital
- Word processing
Mgr, Customer Technology Svs, IIE
University of Rochester —Rochester, NY
- $86,900 - $130,300 a year
- Weekends as needed
- Windows
- Analysis skills
- University
Manager, Clinical Research Data
University of Rochester —Rochester, NY
- $64,200 - $96,200 a year
- Full-time
- Master's degree
- University
- Bachelor's degree
Clinical Trials Proj Mgr II
University of Rochester —Rochester, NY
- $64,200 - $96,200 a year
- Full-time
- Surgery
- Customer service
- Word processing
Manager, Social Workers
University of Rochester —Rochester, NY
- $81,307 - $109,761 a year
- Full-time
- Management
- Hospital
- 5 years
Supervisor, Pharmacy Access - Community Pharmacy
University of Rochester —Rochester, NY
- $24.70 - $33.35 an hour
- Full-time
- 6 years
- Mentoring
- Recruiting
Cellular Therapy Program Quality Manager
University of Rochester —Rochester, NY
- $70,600 - $105,800 a year
- Full-time
- Hospital
- 5 years
- Bachelor's degree
Sr Project Mgr, Value Analysis
University of Rochester —Rochester, NY
- $64,200 - $96,200 a year
- Full-time
- Hybrid work
- Hospital
- 5 years
- Writing skills
Territory Manager - Infusion Therapies and Platforms (Rochester/Buffalo, NY)
Baxter —Rochester, NY
- $96,000 - $132,000 a year
- Remote
- Acute care
- Hospital
- 3 years
- Paid parental leave
- Employee stock purchase plan

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Office Manager

TRILLIUM HEALTH INC
Rochester, NY

Quick Apply

Job Details

Full-time
$56,250 - $81,000 a year
7 days ago

Benefits

Paid time off

Qualifications

Team supervision
Regulatory compliance
State healthcare regulations
Healthcare performance metrics analysis

Full Job Description

Department: Clinic
Position Type: Full-Time
FLSA: Exempt

Job Summary:

Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Office Manager oversees the day‑to‑day operations, staff supervision, and overall administrative management of a multi‑specialty medical clinic. This role ensures efficient clinic operations through strong leadership, data‑informed decision‑making, and cross‑functional collaboration—all while maintaining high‑quality patient care, regulatory compliance, and a positive work environment.

In this position, the Office Manager utilizes Epic electronic health record reporting and management dashboards to monitor productivity, access, quality, and staff performance. The role works closely with providers, clinical staff, peer managers, and administrative leadership to support the mission and goals of the organization.

Duties/Responsibilities:

1. Operational Management

Oversee daily clinic operations and ensure efficient patient flow.
Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards.
Coordinate staffing schedules and manage PTO to ensure adequate coverage, including paid time off management
Ensure compliance with state and federal regulations related to clinic operations (HIPAA, PCMH, FQHC)
Utilize Epic Management Dashboards to:
Track clinic and staff productivity metrics
Monitor no-show rates, late arrivals, visit volume, and throughput
Identify trends, gaps, and opportunities for operational improvement
Support data-driven staffing and scheduling decisions
Partner with leadership to implement workflow improvements based on operational and productivity data

2. Leadership and Supervision

Supervise front office and clinic support staff
Hire, onboard, train, evaluate, and manage staff performance, addressing performance concerns in a timely and supportive manner
Use Epic data and productivity metrics to support performance coaching, recognition, and corrective action as appropriate
Promote a collaborative, team-oriented environment that enhances communication, accountability, and patient care
Hold regular staff and provider meetings to review operations, performance metrics, and improvement initiatives
Conduct regular one-on-one meetings with staff to:

Review role expectations and productivity benchmarks
Identify training needs and development opportunities
Reinforce organizational values and performance standards
Collaborate with other Office Managers, Supervisors, and Clinical Leaders to:
Share best practices and standardize workflows
Align expectations across sites
Support consistent staff training and performance management

3. Patient Experience

Promote a patient-centered environment that supports access, quality, and high patient satisfaction
Partner with the Patient Experience Coordinator to investigate, resolve, and prevent patient concerns
Collaborate with medical and operational staff to support quality improvement initiatives and service delivery outcomes
Use Epic and patient experience data to identify trends impacting access, wait times, and continuity of care

4. Administrative Oversight

Oversee supply inventory and equipment maintenance in collaboration with clinical staff
Coordinate IT, Epic access, and equipment need to support clinic operations
Support staff training related to Epic workflows, documentation standards, and operational best practices
Collaborate with leadership to support the integration of new providers, services, and specialties
Ensure staff adherence to policies, procedures, and documentation standards.

Required Skills/Abilities:

Strong understanding of clinic operations, including scheduling, access, productivity, and regulatory compliance
Ability to analyze data and translate insights into operational action
Excellent communication, problem-solving, and organizational skills

Education and Experience:

Associate’s or Bachelor’s degree in healthcare administration, business, or a related field preferred
Minimum of 5 years of healthcare management experience, preferably in a multi-specialty clinic or medical office setting
Demonstrated experience supervising clinical and administrative staff

Physical Requirements:

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

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Refine Your Search

patient access manager jobs in rochester, ny

Office Manager

Manager, Clinical Research

Manager of OASAS and OPWDD Services

CCBHC Targeted Case Manager

Care Manager II - Health Home

Mgr. Clinical Administration

Sr. Manager of Facilities & Security Operations

Practice Manager II

Practice Manager I

Supervisor, Patient Transport

Sr. Project Manager

Manager, Communications Center

Mgr, Customer Technology Svs, IIE

Manager, Clinical Research Data

Clinical Trials Proj Mgr II

Manager, Social Workers

Supervisor, Pharmacy Access - Community Pharmacy

Cellular Therapy Program Quality Manager

Sr Project Mgr, Value Analysis

Territory Manager - Infusion Therapies and Platforms (Rochester/Buffalo, NY)

I want to receive the latest job alert for patient access manager in rochester, ny

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