Top 42 Regional clinical operations manager Jobs in Rochester, Ny

Account Manager, NHTD/TBI
Always Compassionate Home Care —Rochester, NY
- $75,000 - $85,000 a year
- Full-time
- Nursing
- RN License
- Licensed Clinical Social Worker
Quick Apply
3d
Assistant Director, Clinical Administration
University of Rochester —Rochester, NY
- $97,400 - $146,000 a year
- Full-time
- Writing skills
- Administrative experience
- Ob/Gyn
4d
Director, Clinical Admin
University of Rochester —Rochester, NY
- $109,000 - $163,600 a year
- Full-time
- 7 years
- Master's degree
- University
Asst Director, Community Based and Regional Practice
University of Rochester —Rochester, NY
- $86,900 - $130,300 a year
- Full-time
- Microsoft Excel
- Surgery
- 5 years
Practice Manager
Unity Hospital of Rochester —Rochester, NY
- $62,400 - $75,500 a year
- Full-time
- Hospital
- Office
- Administrative experience
- Vision insurance
Quick Apply
Account Manager, Rochester - Albany, NY
Advanced Sterilization Products —Rochester, NY
- $140,800 - $235,100 a year
- Hospital
- Mid-level
- Driver's License
Regional Clinical Operations Manager
Town Square Health —Rochester, NY
- $100,000 - $120,000 a year
- Full-time
- Nursing
- RN License
- System design
- Health insurance
- Dental insurance
Quick Apply
Director, Planning
University of Rochester —Rochester, NY
- $162,200 - $243,400 a year
- Full-time
- Master's degree
- University
- Mentoring
4d
Senior Director, Ambulatory Pharmacy Services
University of Rochester —Rochester, NY
- $192,400 - $250,120 a year
- Full-time
- Primary Care
- Outpatient experience
- 3 years
Quality Review Team Manager- Home Care (Full time, day shift)
Genesee Region Home Care Association Inc —Rochester, NY
- $70,000 - $100,000 a year
- Full-time
- Nursing
- Mid-level
- Office
Quick Apply
6h
Program Manager, Workforce Training & Support- Home Care (Full time, day shift)
Genesee Region Home Care Ontario County —Rochester, NY
- $62,400 - $75,500 a year
- Full-time
- Mid-level
- Office
- 3 years
- Travel reimbursement
Quick Apply
Perfusionist
Rochester General Hospital —Rochester, NY
- $69 - $97 an hour
- Full-time
- Nursing
- Blood sampling
- Surgery
- Continuing education credits
Quick Apply
7d
Nurse Manager - MICU and MSDU - RGH
Rochester General Hospital —Rochester, NY
- $95,000 - $140,000 a year
- Full-time
- Nursing
- RN License
- Customer service
Quick Apply
Registered Nurse (R.N.) Nurse Manager (Full-Time, Days)
Unity Hospital of Rochester —Rochester, NY
- $85,000 - $135,000 a year
- Full-time
- Nursing
- RN License
- BLS Certification
Quick Apply
5d
Off-Shift Nurse Manager - Rochester General Hospital
Rochester General Hospital —Rochester, NY
- $95,000 - $140,000 a year
- Weekends as needed
- Nursing
- RN License
- Hospital
Quick Apply
(USA) Associate Optometrist - Walmart #5282
Walmart —Greece, NY
- $135,000 - $200,000 a year
- High school
- HIPAA
- Mid-level
- Paid jury duty
- Disability insurance
Program Manager Residential - Monroe Campus
Hillside Children’s Center —Rochester, NY
- $70,000 - $110,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Clean driving record
Quick Apply
Social Work Coordinator (Full Time, Day)
Unity Hospital of Rochester —Rochester, NY
- $27.50 - $37.00 an hour
- Full-time
- Addiction Medicine
- Mid-level
- 3 years
Quick Apply
10d
Medical Assistant - Internal Medicine - Cornerstone
Unity Hospital of Rochester —Rochester, NY
- $17.85 - $20.00 an hour
- Full-time
- Internal Medicine
- Mid-level
- Geriatrics
Quick Apply
Charge Registered Nurse - RN
Fresenius Medical Care —Rochester, NY
- $75,000 - $126,000 a year
- Full-time
- Nursing
- RN License
- Mid-level

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regional clinical operations manager jobs near rochester, ny

Account Manager, NHTD/TBI

Always Compassionate Home Care -
Rochester, NY

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
3 days ago

Qualifications

Confidential information handling
Customer relationship building
Employee relationship building
Client relationship development
Driver's License

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Title: Account Manager, NHTD/TBI

Reports To: Director of NHTD/TBI Services

Classification: Exempt

Supervises: N/A

JOB SUMMARY:

The Account Manager, NHTD/TBI Division is responsible for developing, managing, and expanding referral relationships to support the growth of the Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Waiver Programs. This role serves as the primary liaison between Always Compassionate Health and referral partners, including Regional Resource Development Centers (RRDCs), hospitals, rehabilitation facilities, skilled nursing facilities, Managed Care Organizations, Health Homes, Care Management Agencies, and community organizations.

The Account Manager is responsible for generating qualified referrals, maintaining strong professional partnerships, facilitating successful participant enrollment, and collaborating with internal teams to ensure timely service initiation and exceptional participant experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Develop, maintain, and expand relationships with referral sources supporting the NHTD and TBI Waiver Programs.
Serve as the primary point of contact for assigned referral partners, ensuring consistent communication, responsiveness, and exceptional customer service.
Identify and cultivate new referral opportunities with hospitals, rehabilitation centers, skilled nursing facilities, Health Homes, Care Management Agencies, Managed Care Organizations, physicians, behavioral health providers, independent living centers, and other community organizations.
Conduct regular in-person and virtual meetings with referral partners to educate stakeholders on Always Compassionate Health's NHTD/TBI services and referral process.
Promote community-based waiver services that support individuals transitioning from nursing facilities or remaining safely in their homes.
Collaborate closely with Intake, ILST staff, Service Coordinators, Operations, and Clinical teams to facilitate timely participant admissions and service implementation.
Monitor referral pipelines, participant admissions, conversion rates, and census growth while maintaining established performance metrics.
Follow referrals throughout the intake and enrollment process, proactively addressing barriers to admission or service delivery.
Resolve referral partner, participant, or caregiver concerns professionally while maintaining strong ongoing relationships.
Maintain a comprehensive understanding of NHTD and TBI Waiver eligibility requirements, service offerings, Medicaid regulations, and program guidelines.
Monitor market trends, competitor activity, referral patterns, and community needs, providing recommendations to leadership for continued program growth.
Represent Always Compassionate Health at community events, provider meetings, discharge planning conferences, networking opportunities, and educational presentations.
Maintain accurate documentation of referral activity, account interactions, outreach efforts, and business development initiatives within agency systems.
Meet or exceed monthly, quarterly, and annual referral, enrollment, and revenue goals.
Perform other duties as assigned.

Qualifications/Education:

Bachelor’s degree in healthcare administration, Social Work, Human Services, Business Administration, Nursing, or a related field preferred.
Licensed Practical Nurse (LPN), Registered Nurse (RN), LMSW, LCSW, or another healthcare-related licensure preferred.
Minimum of 2 years of experience in healthcare marketing, community outreach, business development, account management, waiver services, home care, or care management.
Experience with New York State NHTD and/or TBI Waiver Programs strongly preferred.
Demonstrated success building relationships within hospitals, rehabilitation facilities, nursing homes, Managed Care Organizations, Health Homes, or community agencies.
Strong understanding of Medicaid waiver programs, long-term services and supports (LTSS), home and community-based services (HCBS), and care coordination preferred.
Proven ability to achieve growth targets in a commission-driven or performance-based environment.
Excellent communication, presentation, networking, and relationship-building skills.
Strong organizational, time management, and problem-solving abilities.
Proficiency with Microsoft Office Suite and CRM/database systems.

Requirements:

Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to establish and maintain professional relationships with internal and external stakeholders.
Demonstrate professionalism, integrity, and discretion when handling confidential participant information.
Ability to travel throughout assigned territories for referral development and community outreach.
Valid driver's license and reliable transportation required.

Compensation:

Base Salary: $75,000 - $85,000 annually

Work Environment:

Ergonomic workspace
Ambient interiors
Organized office plan
Hygienic environment
Employee satisfaction
Staff loyalty
Employee empowerment
Career growth

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Refine Your Search

regional clinical operations manager jobs in rochester, ny

Account Manager, NHTD/TBI

Assistant Director, Clinical Administration

Director, Clinical Admin

Asst Director, Community Based and Regional Practice

Practice Manager

Account Manager, Rochester - Albany, NY

Regional Clinical Operations Manager

Director, Planning

Senior Director, Ambulatory Pharmacy Services

Quality Review Team Manager- Home Care (Full time, day shift)

Program Manager, Workforce Training & Support- Home Care (Full time, day shift)

Perfusionist

Nurse Manager - MICU and MSDU - RGH

Registered Nurse (R.N.) Nurse Manager (Full-Time, Days)

Off-Shift Nurse Manager - Rochester General Hospital

(USA) Associate Optometrist - Walmart #5282

Program Manager Residential - Monroe Campus

Social Work Coordinator (Full Time, Day)

Medical Assistant - Internal Medicine - Cornerstone

Charge Registered Nurse - RN

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