Top 268 Returns manager Jobs in Rochester, Ny

Estimator/General Manager - Auto Body Shop (2 years of experience)
Confidential —Rochester, NY
- $61,000 - $120,000 a year
- Full-time
- Google Workspace
- Customer service
- Writing skills
- Paid holidays
- Paid time off
Quick Apply
Material Handler
Simcona Electronics Corp —Rochester, NY
- $22 - $25 an hour
- Full-time
- Background check
- ERP systems
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
General Manager
Ulta Beauty, Inc. —Webster, NY
- $79,040 - $107,640 a year
- Weekends as needed
- Merchandising
- Data analysis skills
- Bachelor's degree
- Dental insurance
- Paid time off
13d
Full Time RN
Allied Digestive Health —Rochester, NY
- $38 an hour
- Full-time
- Nursing
- RN License
- Ability to walk for extended periods
Quick Apply
4d
CDL-A Dedicated Flatbed Truck Driver
A Duie Pyle —East Rochester, NY
- $32.00 - $34.23 an hour
- Full-time
- Dedicated
- DOT physical examination
- English
- Profit sharing
- Paid holidays
Quick Apply
Service Technician
Atlas Copco Group —Rochester, NY
- $24.70 - $36.55 an hour
- Overtime
- English
- Residential
- High school diploma or GED
- Paid training
- Disability insurance
CDL-A Dedicated Flatbed Truck Driver
A Duie Pyle —Rochester, NY
- $32.00 - $34.23 an hour
- Full-time
- Dedicated
- DOT physical examination
- English
- Profit sharing
- Paid holidays
Quick Apply
CDL-A Dedicated Flatbed Truck Driver
A Duie Pyle —Webster, NY
- $32.00 - $34.23 an hour
- Full-time
- Dedicated
- DOT physical examination
- English
- Profit sharing
- Paid holidays
Quick Apply
CDL-A Dedicated Flatbed Truck Driver
A Duie Pyle —Gates, NY
- $32.00 - $34.23 an hour
- Full-time
- Dedicated
- DOT physical examination
- English
- Profit sharing
- Paid holidays
Quick Apply
Per Diem RN
Allied Digestive Health —Rochester, NY
- $38 an hour
- Part-time
- Nursing
- RN License
- Ability to walk for extended periods
Quick Apply
4d
Entry-Level Strategic Account Manager - Education
Ronco —Rochester, NY
- $50,800 - $62,500 a year
- Hybrid work
- Clean driving record
- Marketing
- Word processing
- Health savings account
- Paid holidays
Content Assistant Director, UM&C
University of Rochester —Rochester, NY
- $77,600 - $116,400 a year
- Full-time
- 7 years
- Analysis skills
- University
University of Rochester - Course Materials Department Manager
Barnes & Noble Education, Inc. —Rochester, NY
- $19.00 - $23.75 an hour
- Weekends as needed
- Sanitation
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
- Commuter assistance
Retail Manager
MONROE COMMUNITY COLLEGE ASSN INC —Rochester, NY
- $62,353.20 a year
- Weekends as needed
- Google Workspace
- Merchandising
- Mid-level
13d
Household Manager & Family Assistant
Sage Haus —Spencerport, NY
- $28 - $32 an hour
- Part-time
- Hybrid work
- Background check
- CPR Certification
- Clean driving record
Quick Apply
Maintenance Manager
CBRE —Rochester, NY
- $173,035.20 - $177,320.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Strategic Account Manager - Healthcare
Ronco —Rochester, NY
- $65,000 - $115,000 a year
- Clean driving record
- Word processing
- Computer literacy
- Health savings account
- Paid holidays
Business Banking Relationship Manager - Rochester, NY
M&T Bank —Rochester, NY
- $85,800 - $143,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
Operations Department Manager
The Paper Store —Rochester, NY
- $22 - $27 an hour
- Weekends as needed
- Mid-level
- Cash register
- Ability to lift 50 pounds
Quick Apply
16h
Department Coordinator IV
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Weekends as needed
- Inventory management
- Customer service
- Writing skills
5d

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returns manager jobs near rochester, ny

Estimator/General Manager - Auto Body Shop (2 years of experience)

Confidential
Rochester, NY

Quick Apply

Job Details

Full-time
$61,000 - $120,000 a year

Benefits

Paid holidays
Paid time off

Qualifications

Google Workspace
Auto estimating
Customer service
Writing skills
Auto service management
CRM system proficiency
Productivity software
Office management
Parts replacement estimation for vehicle damage
Estimating for automotive body repair
Technical Proficiency

Full Job Description

About Us

We are a high-quality collision repair and auto body shop committed to excellence in craftsmanship and customer service. Our clients come to us through our website, Google Ads, insurance providers, fleet managers, and referrals. We take pride in restoring vehicles to their pre-accident condition and building trust with every customer we serve.

Position Summary

We’re seeking a reliable, proactive, and highly organized General Manager to oversee daily office operations, manage customer relationships, streamline insurance and parts processes, and help drive business growth. This person will be the right hand to the owner and capable of running the business in their absence.

This is not just an administrative role — it's a leadership position that requires ownership, initiative, and an ability to juggle multiple operational tasks with a high level of detail and professionalism.

Key Responsibilities

Greet customers and answer phone calls with professionalism and empathy
Schedule repair appointments and maintain an organized workflow calendar
Provide estimates and repair timelines (with technician input)
Keep clients informed throughout the repair process
Handle follow-up and ensure customer satisfaction post-repair
Communicate with insurance adjusters and submit required documentation
Track claim approvals, supplements, and payment timelines
Ensure compliance with DRP (Direct Repair Program) guidelines if applicable
Order parts, confirm deliveries, and track backorders
Manage relationships with parts vendors and negotiate terms as needed
Ensure timely return of unused or defective parts
Prepare and send invoices
Enter repair orders and job details into management software
Maintain accurate records for parts, labor, and payments
Assist with payroll, budgets, and expense reporting
Post before-and-after photos, customer testimonials, and promotions on social media
Respond to online reviews and inquiries
Support digital marketing campaigns in coordination with owner or agency
Maintain a professional and efficient office environment
Monitor KPIs and recommend improvements for workflow, customer service, and profitability
Be capable of overseeing shop operations during owner’s absence
Assist in hiring, onboarding, and training new office or support staff if needed

Required Skills & Qualifications

Must have some experience with auto body estimating
Proven office management or general management experience (3+ years preferred)
Experience in automotive, insurance, or service-related industry is a plus
Excellent customer service and communication skills (written and verbal)
Highly organized with attention to detail and follow-through
Proficiency with MS Office, Google Workspace, and CRM/shop management software
Ability to multi-task and prioritize in a fast-paced environment
High level of integrity, reliability, and leadership presence
Comfortable working independently and taking full ownership of office operations

Preferred Traits

Friendly, calm, and professional demeanor
Self-starter with a strong sense of accountability
Ability to problem-solve and make decisions confidently
Tech-savvy and comfortable learning new systems
Enthusiasm for supporting a small business and being part of a growing team

Compensation & Benefits

Competitive salary based on experience
Performance-based bonuses available
Paid time off and holidays
Opportunities for growth within the business

Job Type: Full-time

Experience:

Auto estimating: 2 years (Required)
Auto writing estimating: 1 year (Required)

License/Certification:

Writing license (Required)

Ability to Commute:

Rochester, NY 14624 (Required)

Work Location: In person

Pay: $61,000.00 - $120,000.00 per year

Application Question(s):

Do you have an active NY independent auto damage and theft appraisal adjuster license?

Work Location: In person

Quick Apply

Refine Your Search

returns manager jobs in rochester, ny

Estimator/General Manager - Auto Body Shop (2 years of experience)

Material Handler

General Manager

Full Time RN

CDL-A Dedicated Flatbed Truck Driver

Service Technician

CDL-A Dedicated Flatbed Truck Driver

CDL-A Dedicated Flatbed Truck Driver

CDL-A Dedicated Flatbed Truck Driver

Per Diem RN

Entry-Level Strategic Account Manager - Education

Content Assistant Director, UM&C

University of Rochester - Course Materials Department Manager

Retail Manager

Household Manager & Family Assistant

Maintenance Manager

Strategic Account Manager - Healthcare

Business Banking Relationship Manager - Rochester, NY

Operations Department Manager

Department Coordinator IV

I want to receive the latest job alert for returns manager in rochester, ny

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