Top 72 Service rep Jobs in Rochester, Ny

Outpatient Access Rep II
University of Rochester —Rochester, NY
- $18.50 - $24.98 an hour
- Part-time
- Vital signs
- Word processing
- HIPAA
4d
Territory Rep – Pharmaceutical
Prism Biotech —Rochester, NY
- $87,412 - $118,664 a year
- Full-time
- Mid-level
- Continuous improvement
- Commercial
Quick Apply
Telecommunications Rep
Highland Hospital —Rochester, NY
- $17.50 - $22.60 an hour
- Full-time
- Hospital
- High school diploma or GED
- 1 year
SESH Rep (Brand Ambassador)
Sesh City —Rochester, NY
- $25 - $50 an hour
- Contract
- Public speaking
- In-person
- Communication skills
- Paid training
- Mileage reimbursement
Quick Apply
10d
Outpatient Access Rep II - 3x12 Shift
University of Rochester —Rochester, NY
- $18.50 - $24.98 an hour
- Full-time
- Vital signs
- Word processing
- Urgent Care
Farm Equipment Field Sales Rep - NY/PA
Marloo Equipment, LLC —New York State
- $55,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Paid training
Quick Apply
LHE Bath Planet Sales Rep
LeafHome —Henrietta, NY
- $100,000 a year
- Full-time
- Residential
- Organizational skills
- Communication skills
Quick Apply
Retail - Store Manager
UNITED UNIFORM - ATLANTIC TACTICAL - LAWMEN'S —Rochester, NY
- $63,000 - $68,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
Quick Apply
Physician Obstetrics and Gynecology
CompHealth —New York State
- $410,000 - $415,000 a year
- Surgery
- Hospital
- Ob/Gyn
6d
Physician Hematology Oncology
CompHealth —New York State
- $500,000 - $600,000 a year
- Full-time
- BC/BE
- Mid-level
6d
Direct Sales Manager - Base Salary + Full Benefits
Safe Haven Security —Rochester, NY
- $120,000 - $200,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid training
- Paid holidays
Quick Apply
Hospital Admissions Rep IV
University of Rochester —Rochester, NY
- $19.62 - $26.49 an hour
- Nights as needed
- Hospital
- Inpatient
- Mid-level
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Outpatient Access Rep - Float
University of Rochester —Rochester, NY
- $18.50 - $24.98 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Insurance Verification Rep
RadNet —Fairport, NY
- $18 - $19 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
11d
Fitness Test Administrator (PRN)
Concentric Methods —Rochester, NY
- $36.51 an hour
- PRN
- CPR Certification
- High school diploma or GED
- US work authorization
- 401(k) matching
Call Center Representative III
University of Rochester —Rochester, NY
- $20.31 - $27.42 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Dental Access Rep III
University of Rochester —Rochester, NY
- $19.08 - $25.77 an hour
- Full-time
- Dental office
- Word processing
- HIPAA
7d
Outpatient Access Rep II - Webster
University of Rochester —Webster, NY
- $18.50 - $24.98 an hour
- Full-time
- Vital signs
- Word processing
- HIPAA
12d
Sales Representative – Biotech (Entry)
Immune Biopharma —Pittsford, NY
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply

I want to receive the latest job alert for service rep in rochester, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service rep jobs near rochester, ny

Oncologist jobs in New York State

Administrator jobs in Rochester, NY

Patient Access Representative jobs in Rochester, NY

Obstetrics Gynecology Physician jobs in New York State

Territory Representative jobs in Rochester, NY

Brand Ambassador jobs in Rochester, NY

Telecommunicator jobs in Rochester, NY

Call Center Representative jobs in Rochester, NY

Oncologist jobs in Jersey City, NJ

Oncologist jobs in Los Angeles County, CA

Oncologist jobs in Framingham, MA

Radiation Oncologist jobs in New Orleans, LA

Radiation Oncologist jobs in Reno, NV

Oncologist jobs in Milwaukee, WI

Oncologist jobs in Naperville, IL

Oncologist jobs in Wisconsin

Identity Access Management jobs in New Jersey

Patient Access Representative Iii jobs in Saint Petersburg, FL

Patient Access Representative Iii jobs in Los Angeles, CA

Patient Access Representative Iii jobs in Duarte, CA

Outpatient Access Rep II

University of Rochester -
Rochester, NY

Apply Now

Job Details

Part-time
$18.50 - $24.98 an hour
4 days ago

Qualifications

Administrative experience

Full Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

2180 Clinton Ave S, Rochester, New York, United States of America, 14618

Opening:

Worker Subtype:

Regular

Time Type:

Part time

Scheduled Weekly Hours:

Department:

500435 GCHaS Ped Sleep & Wellness Ctr

Work Shift:

UR - Day (United States of America)

Range:

UR URCA 204 H

Compensation Range:

$18.50 - $24.98

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff.

ESSENTIAL FUNCTIONS

Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients’ special needs, and monitors reception area to ensure patient needs are met. Provides interaction of warm hand-off to registration and insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Ensures cleanliness and order in the waiting room/lobby.
Collects patient demographic and financial information in an efficient, customer-oriented manner. Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs, and ensures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes. Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies.
Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in EMR when speaking with patients. Ensures routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Ensures accuracy of patient schedules. Identifies ways to reduce follow-up, repetitive, or corrective work. Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered.
Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.

MINIMUM EDUCATION & EXPERIENCE

High School diploma and 1 year related experience in an administrative office or customer service field required or
Completion of Vision Care 1,2,3 courses required

KNOWLEDGE, SKILLS AND ABILITIES

Medical terminology experience preferred
Demonstrated ability to word process documents and enter data into a database preferred
Demonstrates the ICARE values to patient, families and staff preferred
Demonstrated skills related to achievement of customer satisfaction preferred
Ability to act as a resource to less experienced staff preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Apply Now

Refine Your Search

service rep jobs in rochester, ny

Outpatient Access Rep II

Territory Rep – Pharmaceutical

Telecommunications Rep

SESH Rep (Brand Ambassador)

Outpatient Access Rep II - 3x12 Shift

Farm Equipment Field Sales Rep - NY/PA

LHE Bath Planet Sales Rep

Retail - Store Manager

Physician Obstetrics and Gynecology

Physician Hematology Oncology

Direct Sales Manager - Base Salary + Full Benefits

Hospital Admissions Rep IV

Call Center Rep - Quality Service Associate 2453

Outpatient Access Rep - Float

Insurance Verification Rep

Fitness Test Administrator (PRN)

Call Center Representative III

Dental Access Rep III

Outpatient Access Rep II - Webster

Sales Representative – Biotech (Entry)

I want to receive the latest job alert for service rep in rochester, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected