Top 64 technical support Jobs in rochester, ny

In-Home Sales & Tech Support (Full-Time)
Asurion —Rochester, NY
- $21 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
1d
Bilingual Customer Service Representative
Center for Disability Rights —Rochester, NY
- $17 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
Help Desk/Desktop Support Analyst
Robert Half —Rochester, NY
- $19.79 - $22.91 an hour
- Contract
- Mid-level
- Office
- Windows
- Disability insurance
- Dental insurance
Quick Apply
7d
Client Support Specialist
O'Connell Electric Company —Victor, NY
- $24 - $27 an hour
- Microsoft Outlook
- Office
- Travel
Quick Apply
IT Support Analyst
Confidential —Rochester, NY
- $25 - $33 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
IT HELPDESK TECHNICIAN
ANTHONY L JORDAN HEALTH CORPORATION —Rochester, NY
- $21.55 - $22.76 an hour
- Full-time
- Windows
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Acura of Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT Helpdesk Technician
Garber Honda —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT Helpdesk Technician
Porsche Audi Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
Customer Tech Suppt Tech I
University of Rochester —Brighton, NY
- $19.96 - $27.94 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
12d
Customer Tech Suppt Tech II
University of Rochester —Rochester, NY
- $23.06 - $32.29 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
Supervisor - Technology Helpdesk
Hillside Children’s Center —Rochester, NY
- $62,500 - $90,000 a year
- Weekends as needed
- Background check
- Computer science
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
N2 Services Pvt Ltd —Rochester, NY
- $20 - $22 an hour
- Contract
- Microsoft Office
- AWS
- Entry level
Quick Apply
Field Support Representative Diagnostics, Rochester, NY
IDEXX —Rochester, NY
- $30 - $35 an hour
- Overtime
- Clean driving record
- English
- Clinic experience
- Health insurance
- Dental insurance
14d
IT Customer Service
L3Harris Technologies —Rochester, NY
- $52,500 - $97,500 a year
- Mid-level
- Windows
- Bachelor's degree
- Paid holidays
- Disability insurance
Technical Assistant, Learning Support Systems
Monroe Community College —Rochester, NY
- $42,000 - $45,000 a year
- Online Application
- Office
- Travel
- Recruiting
- Flextime
Help Desk Administrator -
LiDestri Foods, Inc. —Fairport, NY
- $28.37 - $31.30 an hour
- Full-time
- Up to 50% travel
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Rochester, NY
- $16.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
IT Service Desk Supervisor
Magnetic Technologies Corporation —Rochester, NY
- $80,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Regional Operations Center Specialist
Spectrum —Rochester, NY
- $20.00 - $29.15 an hour
- Weekends as needed
- Mid-level
- Residential
- 1 year
- Opportunities for advancement

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technical support jobs near rochester, ny

In-Home Sales & Tech Support (Full-Time)

Asurion -
Rochester, NY

Apply Now

Job Details

Full-time
$21 an hour
1 day ago

Benefits

Paid training
Mileage reimbursement
Cell phone reimbursement

Qualifications

Customer communication
Driver's License
Driving
Activity sales targets

Full Job Description

In-Home Sales & Tech Support (Full-Time)

This is a local, in-home field role requiring daily travel to customer residences – not Remote.

Pay Rate: $21.00+ mileage reimbursement + phone stipend + sales commission

Full-Time Schedule: 5 days/week – Hours: 12:05pm to 9:00pm

About the Role: We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Here’s what you can expect to do: As In-Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.

You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

Serve:
- Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
- Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

Solve:
- Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
- Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

Sell:
- Leverage Asurion’s growing range of products to offer tailored solutions to customers.
- Listen actively to identify customer needs and position products uniquely to meet those needs.
- You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here’s what you’ll bring to the team:

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction
Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):

Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
Uncapped commissions based on your sales performance paid bi-weekly
Mileage reimbursement based on IRS guidelines paid weekly
35 dollar phone stipend paid monthly
3-4 weeks paid training where your success is our top priority

Get to know us:

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

#INDDES

Apply Now

Refine Your Search

technical support jobs in rochester, ny

In-Home Sales & Tech Support (Full-Time)

Bilingual Customer Service Representative

Help Desk/Desktop Support Analyst

Client Support Specialist

IT Support Analyst

IT HELPDESK TECHNICIAN

IT Helpdesk Technician

IT Helpdesk Technician

IT Helpdesk Technician

Customer Tech Suppt Tech I

Customer Tech Suppt Tech II

Supervisor - Technology Helpdesk

IT Support Analyst

Field Support Representative Diagnostics, Rochester, NY

IT Customer Service

Technical Assistant, Learning Support Systems

Help Desk Administrator -

Geek Squad Agent (Retail Store)

IT Service Desk Supervisor

Regional Operations Center Specialist

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