Top 531 Patient services representative Jobs in Rochester Hills Mi

Patient Service Representative II
Solaris Health Holdings LLC —Rochester Hills, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Part Time Receptionist-Day Shift
Optalis Health and Rehabilitation —Sterling Heights, MI
- Part-time
- High school diploma or GED
- Data entry
- Communication skills
Quick Apply
Front Desk Receptionist
Michigan Orthopaedic Surgeons PLLC —Royal Oak, MI
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
3d
Medical Front Office Receptionist
Pulmonary & Critical Care Associates —Saint Clair Shores, MI
- From $18.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Paid holidays
Quick Apply
1d
Medical Insurance Verification
Specialists in Rehabilitation Medicine P.C. —Bloomfield Township, MI
- $18 - $25 an hour
- Full-time
- Google Workspace
- HIPAA
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Patient Registration Rep - Rochester Patient Access - Part-Time (24 Hours/Week)
Henry Ford Health —Rochester, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Patient Registration Rep - Rochester Patient Access - Full-Time (36 Hours/Week) - Afternoons
Henry Ford Health —Rochester, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Patient Registration Rep - Rochester Patient Access - Part-Time (32 Hours/Week) - Midnights
Henry Ford Health —Rochester, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Front Desk Receptionist
Troy Dental Studio —Troy, MI
- $23.42 - $28.20 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Surgery Scheduling - ENT/Facial Plastics
EAR NOSE AND THROAT CONSULTANTS PC —Rochester Hills, MI
- $20 - $23 an hour
- Surgery
- Medical office experience
- HIPAA
Quick Apply
Medical Receptionist - Part time
Eastlake Cardiovascular PC —Rochester Hills, MI
- Part-time
- Organizational skills
- Communication skills
- Cardiology
Quick Apply
Unit Secretary / Float Staffing / Full Time / 7p-7:30 am / 36 hrs
Henry Ford Health —Rochester, MI
- Full-time
- Float pool
- Hospital
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Coordinator
Trinity Health Michigan —Pontiac, MI
- $19.45 - $26.02 an hour
- 12 hour shift
- Hospital
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Front Desk Receptionist Full-Time
SILVER PINE MEDICAL GROUP PLC —Shelby Charter Township, MI
- $17.20 - $25.00 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- High school diploma or GED
Quick Apply
5d
Medical Receptionist
EAR NOSE AND THROAT CONSULTANTS PC —Rochester Hills, MI
- $17 - $19 an hour
- Full-time
- Office
- High school diploma or GED
- Medical terminology
Quick Apply
Prior Authorization Specialist
Silver Pine Medical Group —Sterling Heights, MI
- $18.50 - $26.00 an hour
- Part-time
- Customer service
- High school diploma or GED
- Patient care
Medical Receptionist
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- Private practice
- HIPAA
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Medical Call Center Representative - Full-time
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- HIPAA
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Dental Receptionist
University Dental Associates —Rochester, MI
- $20.00 - $99.99 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Dental Receptionist
Jianfu Zhu DDS —Troy, MI
- $17 - $23 an hour
- Part-time
- Dental office
- No experience needed
- English
- On-the-job training
Quick Apply
15h

I want to receive the latest job alert for patient services representative in rochester hills mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near rochester hills mi

Front Desk Receptionist jobs in Royal Oak, MI

Dental Receptionist jobs in Troy, MI

Call Center Representative jobs in Rochester Hills, MI

Receptionist jobs in Sterling Heights, MI

Medical Receptionist jobs in Rochester Hills, MI

Front Desk Receptionist jobs in Troy, MI

Entry Level It Help Desk jobs in Los Angeles, CA

Front Desk Receptionist jobs in Miramar, FL

Front Desk Receptionist jobs in East Point, GA

Help Desk jobs in Tennessee

Front Desk Receptionist jobs in Atlanta, GA

Front Desk Receptionist jobs in Huntington, IN

Salon Receptionist jobs in New York, NY

Salon Receptionist jobs in Fort Worth, TX

Front Desk Receptionist jobs in Cherry Hill, NJ

Salon Receptionist jobs in Albuquerque, NM

Help Desk Support jobs in New York, NY

Front Desk Receptionist jobs in Corpus Christi, TX

Front Desk Receptionist jobs in Doral, FL

Front Desk Receptionist jobs in Tallahassee, FL

Patient Service Representative II

Solaris Health Holdings LLC -
Rochester Hills, MI

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient services representative jobs in rochester hills mi

Patient Service Representative II

Part Time Receptionist-Day Shift

Front Desk Receptionist

Medical Front Office Receptionist

Medical Insurance Verification

Patient Registration Rep - Rochester Patient Access - Part-Time (24 Hours/Week)

Patient Registration Rep - Rochester Patient Access - Full-Time (36 Hours/Week) - Afternoons

Patient Registration Rep - Rochester Patient Access - Part-Time (32 Hours/Week) - Midnights

Front Desk Receptionist

Surgery Scheduling - ENT/Facial Plastics

Medical Receptionist - Part time

Unit Secretary / Float Staffing / Full Time / 7p-7:30 am / 36 hrs

Patient Access Coordinator

Front Desk Receptionist Full-Time

Medical Receptionist

Prior Authorization Specialist

Medical Receptionist

Medical Call Center Representative - Full-time

Dental Receptionist

Dental Receptionist

I want to receive the latest job alert for patient services representative in rochester hills mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected