Top 2339 Process supervisor Jobs in Rochester Hills Mi

WFM - Supervisor (RTM)
TaskUs —Novi, MI
- $50,000 - $74,000 a year
- Full-time
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
7d
Supervisor County Clerk Vital Records
Oakland County Michigan —Pontiac, MI
- $60,990 - $81,714 a year
- Full-time
- 5 years
- Word processing
- Basic math
9d
Circuit Court Records Specialist
Oakland County Michigan —Pontiac, MI
- $47,787 - $64,025 a year
- Full-time
- Word processing
- Mid-level
- Office
6d
Wayne County Assistance Payments Worker 8-11
State of Michigan —Detroit, MI
- $49,982.40 - $72,779.20 a year
- Full-time
- Hybrid work
- Office
- Military encouraged
- Entry level
- Paid parental leave
- Health savings account
Office Support Clerk - Clerk's Office
Oakland County Michigan —Pontiac, MI
- $37,067 - $50,166 a year
- Full-time
- Word processing
- Office
- Administrative experience
2d
Admissions Application Reader
Oakland University —Rochester, MI
- $20 an hour
- Temporary
- School experience
- Computer literacy
- Writing skills
- Flexible schedule
13d
EMS TIMECARD COORDINATOR
Medstar Ambulance —Clinton Township, MI
- Overtime
- Research
- Mid-level
- Continuous improvement
- Paid jury duty
- Bereavement leave
Quick Apply
Police Records Clerk I
Royal Oak, MI —Royal Oak, MI
- $42,844.57 - $50,964.99 a year
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Services Specialist Assistant 8-E10 (Family Team Support) - Oakland County
State of Michigan —Pontiac, MI
- $3,844.80 - $5,294.40 a month
- Full-time
- Hybrid work
- Driver's License
- Driving
- Children
- Paid parental leave
- Health savings account
Research Information Clerk II
Oakland University —Rochester, MI
- $54,272 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
1d
Services Specialist Assistant 8-E10 - Family Team Support (FTS) - Macomb County
State of Michigan —Clinton Township, MI
- $3,844.80 - $5,294.40 a month
- Full-time
- Hybrid work
- Driver's License
- Driving
- Children
- Paid parental leave
- Health savings account
Data Collection Supervisor, Self-Driving
Tesla —Southfield, MI
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Junior Production Supervisor
Android Industries —Hazel Park, MI
- Writing skills
- Analysis skills
- Bachelor's degree
Shipping and Receiving
Scout HR Services —Rochester Hills, MI
- $20 - $25 an hour
- Ability to walk for extended periods
- Computer literacy
- Basic math
Dispatch Supervisor
Reworld Projects, LLC —Warren, MI
- $76,000 - $101,100 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
Warehouse Specialist/Supervisor - DTW
SwiftX Inc. —Troy, MI
- $48,000 - $70,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Warehouse
- Paid holidays
- Health insurance
Quick Apply
Juvenile Court Support Clerk Senior
Oakland County Michigan —Pontiac, MI
- $49,884 - $66,835 a year
- Full-time
- Word processing
- Office
- 3 years
12d
Claims Coordinator
Solxsys Administrative Solutions —Troy, MI
- Mid-level
- Medical terminology
- 2 years
Secretary to the Midvale Early Childhood Center Supervisor
Birmingham Public Schools —Beverly Hills, MI
- Online Application
- Mid-level
- Preschool
- Accounting
Customer Service Supervisor
GFL Environmental —Southfield, MI
- 7 years
- Computer Science
- Mid-level

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WFM - Supervisor (RTM)

TaskUs -
Novi, MI

Apply Now

Job Details

Full-time
$50,000 - $74,000 a year
7 days ago

Benefits

Internal mobility program
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Staff supervision
Google Sheets
Team supervision
Interpersonal skills
Shift management
Dispatching
Workforce management
Cross-functional collaboration
Critical thinking
Cross-functional communication
Excel data analysis

Full Job Description

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:

$50,000.00 - $74,000.00 per year.

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:

This position is expected to remain open until 07-31-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Job Description:

About the Role

We are seeking an analytical and decisive leader to step into the role of WFM RTA Supervisor. In this critical on-site role in Detroit, you will be responsible for overseeing the day-to-day RAD/ERT Support operations, ensuring optimal staffing levels, and maintaining seamless communication across multiple departments. You will report directly to the WFM RTA Manager and help execute the overarching workforce strategy.

Because this role supports dynamic, high-stakes environments, we are specifically looking for professionals with a background in Autonomous Vehicle (AV) Operations or Emergency Response. Whether you are currently an Operations Team Lead looking to expand your career into Workforce Management, or an external candidate with a blend of emergency response and analytical experience, you will play a vital role in bridging our Client, Operations, and WFM teams.

Key Responsibilities & Key Result Areas (KRAs)

1. On-Ground Liaison & Operational Support

Serve as the primary on-site liaison between the Client, internal Operations teams, and the remote RTA team to ensure strict alignment on daily business goals and service level agreements (SLAs).
Support the RAD/ERT Support operations from a resource and staffing perspective, ensuring all real-time delivery expectations are met during critical incidents.
Partner with Operations Team Leads to proactively address coverage gaps, freeing them up to focus on their primary duties.

2. Intraday Reporting & Data Escalations

Generate, analyze, and distribute daily Staffing Reports and RTA Analysis, managing intraday operational callouts directly.
Assist the WFM RTA Manager in preparing data-driven operational updates for the Weekly Business Review (WBR), and present specific intraday metrics as needed.
Identify immediate trends in volume fluctuations and handle times, escalating actionable recommendations to Ops and WFM leadership.

3. Real-Time Operations Monitoring

Monitor real-time queues, schedule adherence, and service levels for high-priority AV and ERT channels throughout the shift.
Execute contingency plans for unexpected volume spikes, system outages, or high absenteeism to ensure emergency response levels remain stable.
Ensure the remote RTA team is effectively managing intraday performance and making rapid, real-time schedule adjustments.

4. Team Supervision & Guidance

Supervise and provide daily operational guidance to a team of remote Real-Time Analysts (RTAs).
Assist the WFM RTA Manager with training sessions to elevate the remote team’s understanding of AV operations and ground-level realities.
Foster a culture of extreme ownership, accuracy, and high performance within the shift.

Qualifications & Requirements

Industry Experience: Direct experience in Autonomous Vehicle (AV) Operations, Dispatch, or Emergency Response environments is highly preferred.
Leadership Background: 1–3 years of experience in a supervisory or lead capacity, such as an Operations Team Lead, Dispatch Lead, or Senior RTA.
Analytical Prowess: Strong proficiency in Google Sheets/Excel. Ability to read operational data and translate it into clear, immediate actions.
Communication: Exceptional verbal and written communication skills, with the ability to communicate urgency calmly and effectively to cross-functional teams.
Problem Solving: High-level critical thinking skills with the ability to remain calm and make rapid, data-backed decisions in a high-pressure, incident-driven environment.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Pay: $50,000.00 - $74,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

process supervisor jobs in rochester hills mi

WFM - Supervisor (RTM)

Supervisor County Clerk Vital Records

Circuit Court Records Specialist

Wayne County Assistance Payments Worker 8-11

Office Support Clerk - Clerk's Office

Admissions Application Reader

EMS TIMECARD COORDINATOR

Police Records Clerk I

Services Specialist Assistant 8-E10 (Family Team Support) - Oakland County

Research Information Clerk II

Services Specialist Assistant 8-E10 - Family Team Support (FTS) - Macomb County

Data Collection Supervisor, Self-Driving

Junior Production Supervisor

Shipping and Receiving

Dispatch Supervisor

Warehouse Specialist/Supervisor - DTW

Juvenile Court Support Clerk Senior

Claims Coordinator

Secretary to the Midvale Early Childhood Center Supervisor

Customer Service Supervisor

I want to receive the latest job alert for process supervisor in rochester hills mi

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