Top 132 Customer advocate Jobs in Rochester Ny

Bilingual Care Manager
Prime Care Coordination —Rochester, NY
- $23.50 - $24.50 an hour
- Full-time
- Bilingual
- Nursing
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Care Manager ( Steuben County)
Prime Care Coordination —Rochester, NY
- $23.50 - $24.50 an hour
- Full-time
- Bilingual
- Nursing
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Residential Direct Support Professional (DSP)
Empowering People's Independence(EPI) —Rochester, NY
- $19.50 - $26.00 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Residential
- Paid training
- 403(b) matching
Quick Apply
Community Services Direct Support Professional
Empowering People's Independence(EPI) —Rochester, NY
- $19 - $24 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Paid training
- 403(b) matching
Quick Apply
Youth Peer
Villa of Hope —Rochester, NY
- $17 - $19 an hour
- Weekends as needed
- Residential
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Guest Services Rep II
University of Rochester —Rochester, NY
- $18.52 - $25.00 an hour
- Per diem
- Hybrid work
- High school diploma or GED
- 2 years
- Communication skills
Guest Services Rep III
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Rotating shift
- Bilingual
- Hospital
- HIPAA
2d
CDPAS Specialist
Center For Disability Rights —Rochester, NY
- $19.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health savings account
- Health insurance
Quick Apply
Accessibility Specialist
Center for Disability Rights —Rochester, NY
- $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health savings account
- Health insurance
Quick Apply
Office Coordinator
Maxim Healthcare Services Direct —Rochester, NY
- $23 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
11d
Family Advocate
The Child Advocacy Center of Greater Rochester —Rochester, NY
- $48,000 - $52,000 a year
- Full-time
- Background check
- Hospital
- Writing skills
- Mileage reimbursement
- Health savings account
Quick Apply
7d
Lead Customer Experience Specialist
Honeywell —Pittsford, NY
- $53,200 - $66,500 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- 3 years
- Health savings account
- Paid holidays
8d
Care Coordinator
EAST HOUSE CORPORATION —Rochester, NY
- $18.00 - $22.85 an hour
- Clean driving record
- Microsoft Outlook
- Customer service
Quick Apply
2d
Optometric Assistant
Visionworks —Rochester, NY
- $17.00 - $25.50 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
Quick Apply
Brand Ambassador
Sandpiper Productions —Rochester, NY
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Referral & Prior Auth Rep III
University of Rochester —Brighton, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Referral and Prior Authorization Rep III
University of Rochester —Rochester, NY
- $19.62 - $26.49 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
10d
Referral & Prior Authorization III
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Pediatrics
Shipping Specialist
Kodak Alaris —Rochester, NY
- $19.75 - $21.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Disability insurance
Quick Apply
Clinical Treatment Coordinator
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years

I want to receive the latest job alert for customer advocate in rochester ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near rochester ny

Youth Mentor jobs in Rochester, NY

Prior Authorization Specialist jobs in Rochester, NY

Direct Support Professional jobs in Rochester, NY

Office Coordinator jobs in Rochester, NY

Guest Service Agent jobs in Rochester, NY

Treatment Coordinator jobs in Rochester, NY

Care Manager jobs in Rochester, NY

Care Coordinator jobs in Rochester, NY

Family Advocate jobs in Rochester, NY

Senior Sales Representative jobs in Brighton, NY

Youth Mentor jobs in Brooklyn, NY

Youth Gang Prevention jobs in Los Angeles, CA

Youth Pastor jobs in Dallas, TX

Alexander Youth Network jobs in Greensboro, NC

Youth Mentor jobs in Lee's Summit, MO

Youth Mentor jobs in Bronx, NY

Youth Mentor jobs in Concord, CA

Prior Authorization Specialist jobs in Houston, TX

Remote Prior Authorization jobs in San Diego, CA

Prior Authorization Specialist jobs in Raleigh, NC

Bilingual Care Manager

Prime Care Coordination -
Rochester, NY

Quick Apply

Job Details

Full-time
$23.50 - $24.50 an hour

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Referral program

Qualifications

Driver's License
Typing
Quality data entry

Full Job Description

Bilingual pay differential available!

PCC Values Its Employees by offering:

Paid time off (25 days per year)
10 Paid Holidays
Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
401(K) Retirement plan
Tuition Reimbursement
Generous Employee referral program
Employee Wellness Program (earn up to $250 per year!)
Numerous other benefits, please apply to find out more!

Summary:

The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach.

Essential Job Functions:

Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services
Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan
Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports.
Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
Adhere to Incident Management regulations, guidelines, and policies and procedures
Coordinate and ensure access to chronic disease management
Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care
Participate in internal and external audits
Coordinate and provide access to long-term care supports and services
Engage families and natural supports in the care coordination process
Provide all individuals and families with services that are culturally and linguistically appropriate
Advocate on behalf of the individual
Promote self-advocacy and the ability to self-direct
Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
Document all services and maintain appropriate records following all established documentation policies and procedures
Complete all required training including annual, ongoing, and educational trainings
Perform all other duties relevant to the position as requested.

Knowledge, Skills, and Abilities

Ability to act quickly, assess and act accordingly in crisis situations
Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed
Understanding use of an EHR system
Knowledge of ethical and professional responsibilities and boundaries
Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity
Some positions may require bi-lingual skills

Education and Experience:

Bachelor’s degree with two years of relevant experience OR
A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR
A Master’s degree with one year of relevant experience.

Physical Requirements/Working Conditions:

Ability to sit/stand throughout day to accomplish job
Ability to enter data, notes, and other documentation into a computer.
Must be able to travel throughout covered territories in Upstate NY as needed.
Must have a valid driver’s license
Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable
Ability to work remotely, satellite office locations, and/or primary office location

Corporate Qualifications/Expectations:

Adhere to all Prime Care Coordination policies and procedures.
Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.
Maintain all required certifications/training by State regulations and PCC policy
Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress.

Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Quick Apply

Refine Your Search

customer advocate jobs in rochester ny

Bilingual Care Manager

Care Manager ( Steuben County)

Residential Direct Support Professional (DSP)

Community Services Direct Support Professional

Youth Peer

Guest Services Rep II

Guest Services Rep III

CDPAS Specialist

Accessibility Specialist

Office Coordinator

Family Advocate

Lead Customer Experience Specialist

Care Coordinator

Optometric Assistant

Brand Ambassador

Referral & Prior Auth Rep III

Referral and Prior Authorization Rep III

Referral & Prior Authorization III

Shipping Specialist

Clinical Treatment Coordinator

I want to receive the latest job alert for customer advocate in rochester ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected