Top 630 Customer services remote Jobs in Rochester Ny

Grants Development Consultant: Healthcare
Grants Office, LLC —Rochester, NY
- From $65,000 a year
- Full-time
- Hybrid work
- Customer service
- Public speaking
- Research
- Health insurance
- 401(k)
Quick Apply
6d
Sales Leader – Merchant Services & POS Solutions
POS Upgrades —Rochester, NY
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid training
- Paid holidays
Quick Apply
4d
SALES REPRESENTATIVE
Advantech Industries Inc. —Rochester, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Pass drug screening
- Research
- Disability insurance
- Health insurance
Quick Apply
Customer Care Specialist
ESL Federal Credit Union —Rochester, NY
- $22.02 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- 1 year
- Wellness program
- 401(k) matching
Field Technician, Meter Reader - Rochester, NY
Heath Consultants, Inc. —Rochester, NY
- $19 an hour
- Overtime
- Background check
- Clean driving record
- Customer service
- Paid training
- Paid holidays
Quick Apply
9d
Remote Customer Service/Sales Representative
Agent Alliance —Rochester, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Client Services Supervisor - Majors
PAYLOCITY CORPORATION —Pittsford, NY
- $82,000 - $85,000 a year
- Microsoft Access
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Business Office Administrative Assistant (1+ years experience)
Panorama Pediatric Group —Rochester, NY
- $17.50 - $24.50 an hour
- Full-time
- Private practice
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
2d
Trainer - Operations
PAYLOCITY CORPORATION —Pittsford, NY
- $55,800 - $79,700 a year
- Full-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Allstate Insurance Customer Service Hybrid
Guay Agency —Rochester, NY
- $50,000 - $60,000 a year
- Part-time
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Tuition reimbursement
Quick Apply
Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Customer Success Manager
Five Star Bath Solutions of Rochester —Manchester, NY
- $25 - $35 an hour
- Part-time
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
- Work from home
Quick Apply
Customer Service Associate
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $18 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- US work authorization
- Work from home
Quick Apply
Administrative Assistant
SERVPRO —East Rochester, NY
- $21 - $24 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Call Center Support Specialist
PAYLOCITY CORPORATION —Pittsford, NY
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Clerk I, Student Rights and Responsibilities (H...
Monroe Community College —Rochester, NY
- $49,281.77 - $63,349.81 a year
- Full-time
- Background check
- Microsoft Outlook
- Office
- Flextime
10d
Dashmart Team Member - Rochester
DoorDash —Rochester, NY
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Customer Service Rep II
University of Rochester —Rochester, NY
- $18.00 - $25.14 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Service Desk Support Tech II
University of Rochester —Brighton, NY
- $21.78 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
11d

I want to receive the latest job alert for customer services remote in rochester ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer services remote jobs near rochester ny

Service Desk Support jobs in Brighton, NY

Call Center Representative jobs in Pittsford, NY

Meter Reader jobs in Rochester, NY

Customer Service Representative jobs in Rochester, NY

Sales Representative jobs in Rochester, NY

Customer Service Representative jobs in Fairport, NY

Senior Customer Service Representative jobs in Rochester, NY

Healthcare Consultant jobs in Rochester, NY

Office Administrator jobs in Rochester, NY

Airport Wheelchair Service jobs in Chicago, IL

Service Desk Support jobs in Cleveland, TN

It Support jobs in Knoxville, TN

Service Desk Support jobs in Grand Prairie, TX

Remote Work From Home Customer Service jobs in Leander, TX

Fintech Customer Support jobs in Remote

Service Desk Support jobs in Savannah, GA

Service Desk Support jobs in New Albany, IN

Kroger Distribution Center jobs in Ohio

Call Center Representative jobs in Rockford, IL

Call Center Representative jobs in Lafayette, LA

Grants Development Consultant: Healthcare

Grants Office, LLC
Rochester, NY

Quick Apply

Job Details

Full-time
From $65,000 a year
6 days ago

Benefits

Internet reimbursement
Health insurance
401(k)
Paid time off
Family leave
Work from home
Parental leave
401(k) matching
Flexible schedule

Qualifications

Teamwork
Customer service
Healthcare Administration
Bachelor's degree
Public Health
Grant proposal writing

Full Job Description

Grants Development Consultant for Healthcare

Job Summary

As a Grants Development Consultant for Healthcare, you will help hospitals, health systems, public health agencies, and other healthcare organizations find the right grants and build a competitive case for funding. You will own our healthcare client portfolio as your area of expertise, mentor colleagues, and help grow the grantseeking community we serve. This mid-level role suits someone who has worked inside the healthcare sector and wants to put that experience to work helping mission-driven organizations get funded.

Grants Office, LLC is a Rochester-based small business with North American partners and clients across the public, nonprofit, and technology sectors. The position includes a benefits package and the chance to apply and deepen real expertise in funding and government processes.

Quick Facts

Title: Grants Development Consultant for Healthcare
Reports to: Senior Grants Development Consultant for Government & Community Services, under the Manager of Research & Consultation
Starting Date: As soon as possible
Rate of Pay: Base salary starting at $65,000 annually, commensurate with experience.
Time Commitment: Full-time (Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern). Flexible scheduling may be considered with manager approval.
Location: Rochester, NY (hybrid, majority remote)
Benefits: Paid Time Off, Family Leave, Health Insurance, 401(k) with company matching, and a $100 monthly stipend toward high-speed internet and other work-related expenses

Responsibilities

Research grants databases, agency websites, and other funding sources to find opportunities that fit each client's work, and contact federal, state, and local grantmaking agencies by phone and email to clarify details on promising ones
Identify the right opportunities for each client based on their specific project interests and needs, and produce the grants intelligence deliverables they request, such as written funding summaries or funding landscape trackers, in the required format
Work closely with clients, helping them see which opportunities fit and how best to pursue the strongest ones, and supporting the development of competitive applications
Own your area of grant funding expertise end to end, setting its direction and priorities in coordination with leadership, and mentor colleagues by sharing your specialized knowledge and skills
Own business development within your area of expertise: grow the client base, build and maintain the client and professional-association relationships that support it, and proactively seek out opportunities to represent Grants Office to partners and at events
Help clients and partners become stronger grantseekers through training, webinars, community presentations, and articles for FUNDED magazine and other Grants Office or partner-sponsored publications
Coordinate with the Multimedia Coordinator to support sector-specific content on our social media, website, and other channels, following Grants Office branding standards
Track opportunities, recommendations, client communications, and completed tasks; keep Grants Office's internal databases current; and create regular reports for internal and external use
Use Grants Office's AI-supported tools to work more efficiently, always applying your own judgment and review to what they produce
Expect to spend roughly half your time in direct client and funder contact, most of it by video and phone
Other duties as assigned, as client or company needs require

Qualifications

Bachelor's degree required, preferably in a field related to healthcare or public funding, such as public health, healthcare administration, or public policy. A master's degree is preferred.
Seven or more years of practical experience in the healthcare sector is required, ideally with hospitals and health systems, public health or government health agencies, health IT, or behavioral and community health. Two or more years of relevant grants experience (for example, working familiarity with major healthcare funders such as HRSA, HHS, CDC, SAMHSA, and state health departments) can reduce the healthcare requirement to five years of experience. For internal Grants Development Associate candidates, at least two years of proven success in that role is required.
Superior written and verbal communication skills, with an ability to explain complex funding information and processes clearly.
A collaborative team player who shares expertise with colleagues and mentors them in areas of strength, whether in your funding specialty or in skills like project management, public speaking, award administration, or business development.
A customer-service orientation and a talent for building and owning strong relationships with clients, partners, and grant program contacts.
Strong project management skills, with the ability to manage multiple clients and deadlines at once.
Resourceful and self-sufficient in research, comfortable finding opportunities across many channels, including grants databases, agency websites, web searches and alerts, budget and policy documents, listservs, and direct contact with funders.
A proactive, self-directed worker who can operate independently in a remote environment, meet deadlines consistently, and take the initiative to improve resources, services, and knowledge in your area of expertise.
Interest in grantseeking, grantwriting, and the grantmaking process, or hands-on experience with them, paired with a willingness to learn about the grantseekers you support and the industry partners we work alongside.
Familiarity with how technology supports mission-driven work, and comfort with the related terminology, is a plus.
An openness to learning new technology tools, including AI, as our workflows evolve.
Experience with Salesforce or another CRM is a plus.

Key Points

The position is hybrid but majority-remote. A suitable home workspace is essential: a dedicated area free from distraction and external noise, with a professionally appropriate background for video calls and reliable high-speed internet. Local travel for in-person team meetings occurs roughly once per month, and five to six national travel opportunities for public speaking engagements may arise each year; public speaking experience is a plus.
This is a mid-level role, and Grants Office typically promotes from within. External hires will be expected to demonstrate capability across all duties before the end of the three-month probationary period.
Grants Office is a small company with an intentionally flat organizational structure, so longevity in this role is about depth and impact rather than climbing a ladder. To keep the work energizing, Consultants receive protected time for passion projects that bring value to both the company and the grantseeking community. From time to time, as profit margins and exceptional performance allow, the company may also recognize strong contributions through pay increases or one-time bonuses.

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Flexible schedule
Health insurance
Paid time off
Parental leave

Application Question(s):

Do you have a suitable work from home environment as described in the job posting?

Education:

Bachelor's (Required)

Experience:

Grant proposal writing: 2 years (Preferred)
Healthcare Sector: 7 years (Preferred)

Work Location: Hybrid remote in Rochester, NY 14604

Quick Apply

Refine Your Search

customer services remote jobs in rochester ny

Grants Development Consultant: Healthcare

Sales Leader – Merchant Services & POS Solutions

SALES REPRESENTATIVE

Customer Care Specialist

Field Technician, Meter Reader - Rochester, NY

Remote Customer Service/Sales Representative

Call Center Rep - Quality Service Associate 2453

Client Services Supervisor - Majors

Business Office Administrative Assistant (1+ years experience)

Trainer - Operations

Allstate Insurance Customer Service Hybrid

Call Center Representative - Debt Counselor 2452 031326

Customer Success Manager

Customer Service Associate

Administrative Assistant

Call Center Support Specialist

Clerk I, Student Rights and Responsibilities (H...

Dashmart Team Member - Rochester

Customer Service Rep II

Service Desk Support Tech II

I want to receive the latest job alert for customer services remote in rochester ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected