Top 844 Customer specialist Jobs in Rochester Ny

Resolution Specialist
Scott & Associates, PC —Rochester, NY
- $20 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Software Support Specialist
Williamson Law Book Company —Victor, NY
- $22 - $26 an hour
- Full-time
- English
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
10d
Sales Representative – Biotech (Entry)
Immune Biopharma —Pittsford, NY
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Customer Service Sales Specialist
JMS Technical Solutions —Rochester, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Travel
9d
Customer Care Specialist
ESL Federal Credit Union —Rochester, NY
- $22.02 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- 1 year
- Wellness program
- 401(k) matching
Data Support Specialist
Rochester Midland Corporation —Rochester, NY
- $22 an hour
- Temporary
- Computer literacy
- ERP systems
- Research
Digital Retail Customer Specialist
Porsche Audi Rochester —Rochester, NY
- $50,000 - $120,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- High school diploma or GED
- Health insurance
- Dental insurance
Sterile Processing Customer Specialist
Steris —Rochester, NY
- $23.09 - $29.88 an hour
- Full-time
- Surgery
- OSHA
- Data analysis skills
Data Entry Specialist
Keter Environmental Services —Victor, NY
- Contract
- Computer literacy
- Office
- Administrative experience
Call Center Specialist I
Canandaigua National Bank & Trust Co —Pittsford, NY
- $23.50 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Profit sharing
- Wellness program
Quick Apply
7d
Call Center Support Specialist
PAYLOCITY CORPORATION —Pittsford, NY
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Human Services Specialist
Rochester Housing Authority —Rochester, NY
- $21.38 - $32.07 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Digital Retail Customer Specialist
Garber Honda —Rochester, NY
- $50,000 - $120,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- High school diploma or GED
- Health insurance
- Dental insurance
Administrative Assistant IV - MBI/CVBI
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Full-time
- Mid-level
- Office
- University
Administrative Specialist
Current —Rochester, NY
- $22 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
- Disability insurance
- Health insurance
Digital Retail Customer Specialist
Acura of Rochester —Rochester, NY
- $50,000 - $120,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- High school diploma or GED
- Health insurance
- Dental insurance
Order Fulfillment Specialist Role
Cannabis Corner NY —Rochester, NY
- $18 an hour
- Part-time
- US work authorization
- Experience equivalent to degree accepted
- 1 year
Credentialing Administrator I
University of Rochester —Rochester, NY
- $27.16 - $38.03 an hour
- Online Application
- Remote
- Word processing
- English
- Research
5d
Preadmission Registration Specialist
Highland Hospital —Rochester, NY
- $18.65 - $24.70 an hour
- Full-time
- Hospital
- Medical office experience
- Mid-level
Order Entry Specialist
ASSA ABLOY —Rochester, NY
- $50,000 - $52,000 a year
- Full-time
- ERP systems
- Mid-level
- Office

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Resolution Specialist

Scott & Associates, PC -
Rochester, NY

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Computer literacy
Cultural competency
Productivity software
Grammar Experience
Debt collection negotiation

Full Job Description

Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.

Our teams are driven, collaborative, and committed to delivering results.

We are seeking a motivated Resolution Specialist to join our Rochester, NY -based team.

Position Summary

Assist consumers with repayment of debt while fully complying with all regulatory requirements, client policies and company policies.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Act as initial point of contact for consumers contacting the Firm to resolve debt collection matters
Negotiate payment arrangements based on Firm and client standards
Make outbound calls manually and via the Firm’s dialer system to attempt to collect consumer debts
Follow with consumers on missed and returned payments
Exhibit customer service standards consistent with all quality assurance expectations
Meet all monthly collection and production goals
Maintain knowledge of and follow all laws and regulations governing debt collection
Maintain knowledge of the legal process to aide in the collection of debt and education of consumers as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

Two years of experience in a high-volume call center
Third party/legal debt collection experience preferred
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
Strong negotiation skills
Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
Ability to multi-task and manage time effectively
Ability to be flexible to adapt and act quickly when urgent matters require it
Ability to maintain professional working relationships in a highly competitive environment
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Ability to maintain confidentiality

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.

401(k) with employer match

Please visit our website, www.spalaw.com,for more information on our Firm.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in rochester ny

Resolution Specialist

Software Support Specialist

Sales Representative – Biotech (Entry)

Customer Service Sales Specialist

Customer Care Specialist

Data Support Specialist

Digital Retail Customer Specialist

Sterile Processing Customer Specialist

Data Entry Specialist

Call Center Specialist I

Call Center Support Specialist

Human Services Specialist

Digital Retail Customer Specialist

Administrative Assistant IV - MBI/CVBI

Administrative Specialist

Digital Retail Customer Specialist

Order Fulfillment Specialist Role

Credentialing Administrator I

Preadmission Registration Specialist

Order Entry Specialist

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Physical Demands and Work Environment

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