Top 83 Customer support representative Jobs in Rochester Ny

Bilingual Customer Service Representative
Center for Disability Rights —Rochester, NY
- $17 an hour
- Full-time
- Spanish
- Word processing
- English
Quick Apply
Collision Shop Customer Service Representative
Bob Johnson Toyota —Rochester, NY
- $18 - $24 an hour
- Dealership
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Isaac Heating & Air Conditioning —Rochester, NY
- $22 - $23 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative | Billing Support
Spectrum —Rochester, NY
- $20.00 - $27.80 an hour
- Weekends as needed
- Computer literacy
- English
- Residential
- Opportunities for advancement
Customer Service Specialist - 50/50 Remote
CALSOURCE INC —Henrietta, NY
- $21 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Patient Service Representative
Unity Hospital of Rochester —Rochester, NY
- $16.75 - $18.91 an hour
- Full-time
- Hospital
- Inpatient
- Administrative experience
Quick Apply
7d
Client Service Representative
Paychex —West Henrietta, NY
- $20 - $22 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
Physician Support Representative
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Day shift
- Mid-level
- High school diploma or GED
- Neurology
Customer Service Representative Rochester, NY
Cosentino —Rochester, NY
- $20 - $23 an hour
- Email
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Addman Engineering LLC —Ontario, NY
- $22 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
6d
Allstate Insurance Customer Service Hybrid
Guay Agency —Rochester, NY
- $50,000 - $60,000 a year
- Part-time
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Tuition reimbursement
Quick Apply
Customer Experience Representative - Rochester Airport
Enterprise Mobility —Rochester, NY
- $19 an hour
- Part-time
- 18 years or older
- Administrative experience
- High school diploma or GED
- Paid time off
- On-the-job training
Customer Service Representative (Printing Company)
TLF Graphics —Rochester, NY
- $18 - $22 an hour
- Full-time
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Rep II, Laboratory
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Driver's License
- 1 year
Member Service Call Center Representative
Pittsford Federal Credit Union —Mendon, NY
- $50,000 - $52,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
7d
Customer Service Representative starting at $17 hourly
Raymour and Flanigan —Victor, NY
- $17 - $24 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Store discount
- Profit sharing
Quick Apply
12d
Customer Rep II,Spec Srvcs,Lab
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Driver's License
- 1 year
Verizon Customer Service Representative
NexCall Communications —Irondequoit, NY
- $875 - $1,200 a week
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
1d
Customer Service Representative
Stewart Title Guaranty Company —Rochester, NY
- $37,651.82 - $62,753.03 a year
- Online Application
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Physician Support Rep III (Float)
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Hybrid work
- Surgery
- High school diploma or GED
- Clinic

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Bilingual Customer Service Representative

Center for Disability Rights -
Rochester, NY

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

Computer operation
Spanish
Confidential information handling
Word processing
Word embeddings
English
Administrative experience
High school diploma or GED
Productivity software
Office experience

Full Job Description

Mission Statement

CDR is a disability led, not-for-profit corporation. We provide services to people with disabilities and seniors within the framework of an Independent Living Model which promotes independence of people with all types of disabilities, enabling choice in living setting, full access to the community, and control of their life.

CDR works for national, state, and local systemic change to advance the rights of people with disabilities by supporting direct action, coalition building, community organizing, policy analysis, litigation, training for advocates, and community education.

CDR advocates for the full integration, independence, and civil rights of people with disabilities.

JOB SUMMARY

To provide administrative and technical customer service assistance to various manager of local departments for CDR and affiliated agencies.

JOB Duties
As a representative of CDR, be committed in all that you do to support, perpetuate, and model the CDR Mission.
Answer incoming telephone calls, screen calls, and refers to proper manager of handling
Assists directly with routine inquiries
Answers routing inquiries from inside and outside the company on employment verification's, benefits claims processing (ticketing), and job openings in line with written company policies on these matters
Performs other similar or related duties as requested or assigned

VIII. Qualifications

Education Requirements
At least high school diploma, two year experience preferred
Experience with Microsoft office products
Ability to maintain the highly confidential nature of human resources work
At least two years administrative experience
Personal Computer and word processor skills
Good communication skills
Bi Lingual English/Spanish

VIII. Essential Functions/Physical Requirements:

The Job Duties are representative of the essential functions of the position. The physical requirements for this position are those typically present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Reliable transportation is necessary, as there may be local day business travel required of this position.

Is there any reason you are unable to fulfill the duties of this position with or without reasonable accommodations?

Yes ____

No ____

Signature: ___________________________________________

Date: _____________

The Center for Disability Rights strives to be a participant controlled, cross disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply. CDR will make reasonable accommodations for qualified individuals with disabilities.

The Center for Disability Rights, inc. is an Equal Opportunity Employer.

All reasonable accommodations will be made.

The Center for Disability Rights works for the full integration, independence, and civil rights of people with disabilities. It is vitally important to the mission of the organization that all employees understand, accept, and practice the values of the organization in the conduct of their work.

Successful candidates will demonstrate a commitment and or belief to the civil rights of persons with disabilities to live in the most integrated setting possible.

Job Type: Full-time

Pay: $17.00 per hour

Application Question(s):

Relevant Experience: Do you have at least one (01) year of experience in customer service or call center environment?
Multi-line Phones: Have you previously worked with multi-line phone systems or managed high-volume inbound calls?
Ticketing Systems: Explain your experience using electronic ticketing systems to document and route customer issues.
Software Proficiency: Which Office software suites (e.g., Web-Office, Microsoft Office) or database tools have you used to manage member accounts or files?
Time Management: This role requires addressing all tickets within a specific timeframe. How do you prioritize tasks when you have a high volume of emails, faxes, and calls simultaneously?
Call Screening: How do you politely gather information from a caller to determine which staff member is best suited to help them?
Voicemail/Outbound Follow-up: Describe your process for returning customer voicemails. What steps do you take to ensure the consumer’s needs are met during a callback?
Abandoned Calls: If you notice a high number of abandoned calls, what actions would you take to assist your supervisor and improve response rates?
Confidentiality: Can you provide an example of how you have handled sensitive or confidential information in a previous role?
Professional Greeting: How do you maintain a professional and welcoming demeanor when greeting the public in person while also managing phone lines?
Independent Work: Tell me about a time you worked with minimum supervision. How did you ensure your tasks were completed accurately and on time?

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in rochester ny

Bilingual Customer Service Representative

Collision Shop Customer Service Representative

Customer Service Representative

Customer Service Representative | Billing Support

Customer Service Specialist - 50/50 Remote

Patient Service Representative

Client Service Representative

Physician Support Representative

Customer Service Representative Rochester, NY

Customer Service Representative

Allstate Insurance Customer Service Hybrid

Customer Experience Representative - Rochester Airport

Customer Service Representative (Printing Company)

Customer Rep II, Laboratory

Member Service Call Center Representative

Customer Service Representative starting at $17 hourly

Customer Rep II,Spec Srvcs,Lab

Verizon Customer Service Representative

Customer Service Representative

Physician Support Rep III (Float)

I want to receive the latest job alert for customer support representative in rochester ny

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