Top 362 Workforce manager Jobs in Rochester Ny

Director of Operations (Home Care)
Always Compassionate Home Care —Rochester, NY
- $120,000 - $135,000 a year
- Full-time
- 5 years
- Master's degree
- Analysis skills
Quick Apply
Executive Director (Senior Living)
Rittenhouse Village Pittsford —Pittsford, NY
- $100,000 a year
- Full-time
- Background check
- Bachelor's degree
- Travel
- Paid training
- Paid holidays
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7d
Operations Manager
Empire Justice Center —Rochester, NY
- $57,999 - $65,997 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
7d
Staffing Manager, Workforce Staffing
Amazon.com Services LLC —Rochester, NY
- $85,600 - $149,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
Manager of Talent, Learning and Experience
Foodlink Inc —Rochester, NY
- $70,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Research
- Paid holidays
- Health insurance
Manager, Workforce Management, Planning & Strategy
Paychex —Rochester, NY
- $74,200 - $116,600 a year
- Full-time
- 5 years
- Bachelor's degree
- Recruiting
- Paid holidays
- Health insurance
10d
Manager, Communications Center
University of Rochester —Rochester, NY
- $61,609 - $83,179 a year
- Full-time
- Bilingual
- Hospital
- Word processing
District Manager
Goodwill of the Finger Lakes —Rochester, NY
- $105,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
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Corporate Human Resources Manager
Seneca Foods —Fairport, NY
- $85,000 - $95,000 a year
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
14d
RN Employee Health Nurse Manager
St. John's Senior Servi —Rochester, NY
- $110,000 - $135,000 a year
- Nursing
- RN License
- Ability to walk for extended periods
Quick Apply
Interventional Radiology Neuro Technologist
TalentBurst, Inc. —Rochester, NY
- $3,684 a week
- Weekends as needed
- Hospital
- BLS Certification
- Mid-level
- Health insurance
- Vision insurance
Quick Apply
4d
Service Supervisor - The Province
American Campus Communities —Rochester, NY
- $30 an hour
- Full-time
- Mid-level
- Residential
- HVAC
- Paid parental leave
- Health savings account
Quick Apply
Clinical Supply Manager
Kelly Services —Rochester, NY
- $47 an hour
- Online Application
- 5 years
- Project management
- Bachelor's degree
- Paid holidays
- Disability insurance
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Learning & Development Trainer – Operations
PAYLOCITY CORPORATION —Pittsford, NY
- $55,800 - $80,000 a year
- Full-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Services Supervisor - Majors
PAYLOCITY CORPORATION —Pittsford, NY
- $82,000 - $85,000 a year
- Microsoft Access
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Executive Account Manager
PAYLOCITY CORPORATION —Rochester, NY
- $43,059 - $85,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- $40K BASE SALARY + UNCAPPED COMMISSION
Spectrum —Rochester, NY
- $40,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Paid training
- Mileage reimbursement
Quick Apply
13d
Client Services Representative
PAYLOCITY CORPORATION —Pittsford, NY
- From $26 an hour
- Full-time
- Office
- Bachelor's degree
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
SMH Level 2 RN Med Surg Float
TalentBurst, Inc. —Rochester, NY
- $2,492 a week
- Rotating weekends
- Float pool
- RN License
- Hospital
- Health insurance
- Vision insurance
Quick Apply
5d
Construction Inspector
System One —Rochester, NY
- $22 - $28 an hour
- Construction site
- Laboratory experience
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Director of Operations (Home Care)

Always Compassionate Home Care -
Rochester, NY

Quick Apply

Job Details

Full-time
$120,000 - $135,000 a year

Qualifications

Bachelor's degree
Home healthcare regulations
Stakeholder relationship building
Senior leadership

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Title: Director of Operations – PCS Home Care Operations

Reports To: President of Rochester

Supervises: Managers and Supervisors overseeing Intake, Staffing Coordination, and Community Outreach
Salary: $120,000 - $135,000 per year

POSITION SUMMARY

The Director of Operations is responsible for the day-to-day operational performance of the Personal Care Services (PCS) Home Care division. This position oversees Intake, Staffing Coordination, and Community Outreach, ensuring that each function operates efficiently, collaboratively, and in alignment with organizational goals, regulatory requirements, and standards of service.

The Director of Operations will support operational growth, improve processes, monitor key performance indicators, develop strong department teams, and ensure the organization has the capacity to effectively serve clients while maintaining strong relationships with employees, referral sources, community partners, and internal stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide operational leadership for the PCS Home Care division, overseeing Intake, Staffing Coordination, and Community Outreach.
Establish departmental goals, KPIs, performance standards, and accountability measures.
Oversee Intake operations, including referral management, case openings, authorizations, and intake efficiency.
Oversee Staffing Coordination to ensure appropriate staffing, case coverage, caregiver utilization, and timely response to staffing needs.
Lead Community Outreach and referral development initiatives to increase PCS census, referrals, and market presence.
Monitor operational performance, analyze trends, and implement strategies to improve efficiency, productivity, and service quality.
Ensure effective communication and collaboration between Intake, Staffing, Clinical Operations, HR, Recruitment, and other departments.
Recruit, develop, coach, and hold operational leaders accountable for achieving departmental goals.
Develop and implement process improvements, performance improvement plans, and strategies to support sustainable growth.
Ensure operations comply with applicable regulations, company policies, and quality standards.
Participate in budgeting, forecasting, and resource planning for the PCS division.
Build and maintain strong relationships with referral sources, community partners, and other key stakeholders.
Partner with the VP of Operations and executive leadership on strategic initiatives, business growth, expansion, and operational planning.
Provide regular reporting on operational performance, challenges, and opportunities to executive leadership.
Perform other duties and responsibilities as assigned by executive leadership.

QUALIFICATIONS

Bachelor's degree in Business Administration, Healthcare Administration, Management, or a related field required; Master's degree preferred.
Minimum of 5–7 years of progressive leadership experience in healthcare, home care, personal care services, or a related industry.
Demonstrated experience overseeing multiple operational functions and leadership teams.
Experience with staffing operations, intake/referral management, and community outreach preferred.
Strong understanding of home care operations and applicable regulatory requirements.
Proven ability to manage KPIs, operational performance, and organizational growth.
Strong leadership, communication, problem-solving, and decision-making skills.
Ability to manage multiple priorities in a fast-paced, high-growth environment.
Demonstrated ability to build strong relationships with internal and external stakeholders.
Strong analytical, strategic-thinking, and organizational skills.

CORE COMPETENCIES

Operational Leadership
Operational Excellence
Business Growth & Development
Performance Management
Staffing & Workforce Management
Process Improvement
Regulatory Compliance
Relationship Management
Team Development
Data-Driven Decision Making
Communication & Collaboration

SUCCESS MEASURES

Success in this position will be measured by the Director of Operations' ability to:

Improve overall PCS operational performance and efficiency.
Support and increase client census and case growth.
Improve intake turnaround and referral conversion.
Improve staffing coverage and reduce service disruptions.
Strengthen caregiver utilization and retention.
Increase referral relationships and community partnerships.
Establish strong accountability and performance standards across departments.
Develop effective operational leadership teams.
Maintain compliance and quality standards while supporting growth.
Successfully execute operational initiatives that support the long-term growth of the PCS division.

Note: This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.

#CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Refine Your Search

workforce manager jobs in rochester ny

Director of Operations (Home Care)

Executive Director (Senior Living)

Operations Manager

Staffing Manager, Workforce Staffing

Manager of Talent, Learning and Experience

Manager, Workforce Management, Planning & Strategy

Manager, Communications Center

District Manager

Corporate Human Resources Manager

RN Employee Health Nurse Manager

Interventional Radiology Neuro Technologist

Service Supervisor - The Province

Clinical Supply Manager

Learning & Development Trainer – Operations

Client Services Supervisor - Majors

Executive Account Manager

SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- $40K BASE SALARY + UNCAPPED COMMISSION

Client Services Representative

SMH Level 2 RN Med Surg Float

Construction Inspector

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