Top 715 Technical service representative Jobs in Rock Hill, Sc

Technical Service Representative
Atlas Copco Group —Rock Hill, SC
- Hybrid work
- Engineering
- Mid-level
- Office
- Disability insurance
- Health insurance
Customer Service Representative - REMOTE
ServiceMac, LLC —Fort Mill, SC
- $16.07 - $21.41 an hour
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Quick Apply
11d
Quality Technician
Bedgear —Rock Hill, SC
- $18.82 - $28.00 an hour
- Monday to Friday
- 18 years or older
- Microsoft Outlook
- English
Quick Apply
Roofing Sales Representative
Recruiting Solutions —Charlotte, NC
- $60,000 - $120,000 a year
- 12 hour shift
- Sales
- Mid-level
- Residential
Quick Apply
CDL A Delivery Driver - SYGMA - Charlotte, NC
Sysco —Charlotte, NC
- $85,000 - $100,000 a year
- Overtime
- Basic math
- English
- CDL A
- Paid training
- Employee stock purchase plan
Electromechanical Installation Technician
Biesse Group —Charlotte, NC
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician - Charlotte, NC
Robert Reiser & Company, Inc —Charlotte, NC
- $65,000 - $85,000 a year
- Full-time
- Spanish
- 5 years
- English
Quick Apply
Sales arborist
Schneider Tree Care —Charlotte, NC
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Business development
- Analysis skills
- Paid training
- Health savings account
Quick Apply
6d
Network Operations Manager
Pacific Life —Charlotte, NC
- $152,370 - $186,230 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Outside Sales Representative
Foreverclean —Charlotte, NC
- $50,000 - $125,000 a year
- Full-time
- Mid-level
- Communication skills
- Marketing
- Paid training
- Relocation assistance
Quick Apply
Project Manager- Infrastructure
US AMR-Jones Lang LaSalle Americas, Inc. —Charlotte, NC
- $90,100 - $106,700 a year
- Online Application
- Background check
- Engineering
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Sr Platform Engineer II- Copilot Studio
Pacific Life —Charlotte, NC
- $167,850 - $205,150 a year
- Full-time
- Azure
- Office
- 8 years
- Paid parental leave
- Paid holidays
Dedicated Meta Technician Expert - Part Time
Channel Partners —Charlotte, NC
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)
ServiceNow Platform Technology Lead
Pacific Life —Charlotte, NC
- $125,100 - $152,900 a year
- Full-time
- 6 years
- System design
- Mentoring
- Paid parental leave
- Paid holidays
Med Tech
The Charlotte Assisted Living —Charlotte, NC
- $18.49 an hour
- No weekends
- CPR Certification
- Vital signs
- BLS Certification
Quick Apply
Commercial Dock & Door Technician
Carolina Handling LLC —Charlotte, NC
- Overtime
- Clean driving record
- Schematics
- Mid-level
- Profit sharing
- Paid training
Quick Apply
Regional Property Manager - Market Rate
The NRP Group —Charlotte, NC
- Full-time
- 5 years
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Diesel Mechanic/Technician I - Experienced
Penske Truck Leasing and Logistics —Charlotte, NC
- ASE Certification
- Background check
- 6 years
Senior Endpoint Protection Engineer
Pacific Life —Charlotte, NC
- $125,100 - $152,900 a year
- Full-time
- Windows
- 8 years
- Continuous improvement
- Paid parental leave
- Paid holidays
6d
Body Shop Technician I
Penske Truck Leasing and Logistics —Charlotte, NC
- 6 years
- Ability to walk for extended periods
- Computer literacy
4d

I want to receive the latest job alert for technical service representative in rock hill, sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical service representative jobs near rock hill, sc

Quality Technician jobs in Rock Hill, SC

Regional Property Manager jobs in Charlotte, NC

Garage Door Technician jobs in Charlotte, NC

Field Service Technician jobs in Charlotte, NC

Arborist jobs in Charlotte, NC

Truck Driver jobs in Charlotte, NC

Technology Lead jobs in Charlotte, NC

Senior Engineer jobs in Charlotte, NC

Project Manager jobs in Charlotte, NC

Shop Technician jobs in Charlotte, NC

Platform Engineer jobs in Charlotte, NC

Diesel Mechanic jobs in Charlotte, NC

Customer Service Representative jobs in Fort Mill, SC

Outside Sales Representative jobs in Charlotte, NC

Network Manager jobs in Charlotte, NC

Non Certified X Ray Technician jobs in Texas

Quality Technician jobs in Dallas, TX

Quality Engineer jobs in Chicago, IL

Quality Technician jobs in San Francisco Bay Area, CA

Quality Technician jobs in Modesto, CA

Technical Service Representative

Atlas Copco Group -
Rock Hill, SC

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Equipment service recordkeeping
Data integrity assurance
Claim investigation
Defect resolution root cause analysis
Electrical generators
Technical documentation
SAP
Defect analysis
Engineering
Associate's degree in industrial technology
Electrical schematic reading and interpretation
Mid-level
Incident Escalation
Diesel engine electrical systems troubleshooting
Industrial equipment troubleshooting
Communication platforms
Emergency power systems
Data integrity and documentation
High-voltage electrical systems
Analysis skills
Corrective maintenance
Bachelor's degree in engineering
Internal employee customer service
Data management
Task prioritization
Low-voltage electrical systems
Compliance documentation
Data analytics
Technical customer support solution
Document review

Full Job Description

Your role

As a Technical Service Representative, your mission is to provide office-based technical support for diesel-powered generators and energy storage systems within a dealer/distributor organization. This role supports internal service teams by assisting with technical issue resolution, controller diagnostics, documentation, and warranty claim review. The position emphasizes technical accuracy, process adherence, and operational support rather than direct customer engagement.

Responsibilities include:

Provide technical support for diesel-powered generators and battery energy storage systems through structured, office-based workflows
Support diagnostics, configuration, and troubleshooting of generator control systems, including DEIF controllers
Assist service technicians and internal teams with fault analysis, alarms, events, and system behavior
Review and interpret controller data, event logs, parameters, and software configurations
Support issue escalation processes by gathering required technical details and documentation
Document cases accurately within service management and warranty systems
Follow established technical support procedures, policies, and escalation protocols
Assist with root-cause analysis by identifying recurring issues and failure trends
Support new product introductions by reviewing service documentation and controller setup requirements
Maintain accurate records to support reporting, compliance, and continuous improvement initiatives
Review warranty claims for technical accuracy, completeness, and policy compliance
Validate failure descriptions, diagnostic steps, controller data, labor, and parts usage against warranty guidelines
Identify discrepancies or missing information and coordinate corrections with internal teams
Support timely warranty claim processing and approval workflows.
Assist with warranty data analysis to identify trends, recurring failures, and cost drivers
Ensure alignment between technical findings, controller diagnostics, and warranty documentation
Participate in company planned training as required.
Work to understand and utilize information and communication systems and tools (i.e. e-mail, SAP, BPCS, Microsoft Office software, etc.)
Act on behalf of peer group members in their absence as and when called upon to do so either by design or circumstance.
Perform other duties as assigned.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have a minimum of 2 years of experience supporting power generation or industrial equipment.

You have an Associate’s or Bachelor’s degree in Engineering, Industrial Technology, Diesel Technology, or a related field (or equivalent field experience)

Desired Skills:

Working knowledge of diesel engines, electrical systems, and generator control systems
Hands-on experience with DEIF generator controllers (configuration, diagnostics, or troubleshooting)
Basic understanding of battery energy storage systems and power distribution
Strong troubleshooting and diagnostic skills
Ability to interpret technical manuals, electrical schematics, and controller fault codes
Strong written communication and documentation skills.
Experience supporting diesel generators in a dealer or distributor environment
Familiarity with hybrid power systems combining generators and battery storage
Exposure to warranty administration or claim review processes
Experience using ERP, CRM, or service management platforms
Experience with remote monitoring or controller communication protocols
Advanced knowledge of the products within your assigned product line, as well as working knowledge of other product lines supported by the Company.
Structured, analytical problem-solving skills
Strong attention to detail with a focus on process compliance
Effective time management and task prioritization
High level of data accuracy and disciplined documentation practices
Proven ability to collaborate in a team-oriented, corporate environment
Competence with high and low voltage electrical control systems
Knowledge of construction equipment repair and maintenance.

Travel: this position requires a modest level of travel within the United States and internationally, up to 50%.

In return, we offer

We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [email protected] or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

We are fully committed to being a part of the solution for a better tomorrow. That’s why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society

Learn more at www.atlascopcogroup.com

Job location

This role offers a hybrid working arrangement allowing you to split your time between 1 day working remotely and being on-site 4 days at our office in Rock Hill SC, United States (US).

Contact information

Talent Acquisition Team: Betsy Elizabeth Griffith

Company: Atlas Copco Group

Functional area:

Service

Location:

US – United States

City:

Rock Hill SC

On-site/remote:

Hybrid

Brand:

Atlas Copco Group

Company Name:

Power Technique North America LLC

Date of Posting:

July 28, 2026

Last day to apply:

August 19, 2026

Apply for this position

Apply Now

Refine Your Search

technical service representative jobs in rock hill, sc

Technical Service Representative

Customer Service Representative - REMOTE

Quality Technician

Roofing Sales Representative

CDL A Delivery Driver - SYGMA - Charlotte, NC

Electromechanical Installation Technician

Field Service Technician - Charlotte, NC

Sales arborist

Network Operations Manager

Outside Sales Representative

Project Manager- Infrastructure

Sr Platform Engineer II- Copilot Studio

Dedicated Meta Technician Expert - Part Time

ServiceNow Platform Technology Lead

Med Tech

Commercial Dock & Door Technician

Regional Property Manager - Market Rate

Diesel Mechanic/Technician I - Experienced

Senior Endpoint Protection Engineer

Body Shop Technician I

I want to receive the latest job alert for technical service representative in rock hill, sc

Related Searches

Explore jobs in more locations

Your role

To succeed, you will need

In return, we offer

Job location

Contact information

Job Seeker Tools

Employer Tools

Browse

Stay Connected