Top 10735 Shift manager Jobs in Rock Spring Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Front Desk Supervisor / Administrator
Southmetro Chiropractic Center —Jonesboro, GA
- $12 - $18 an hour
- Email
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Luxury Guest Services Manager - $80k Base Salary
Evolution Parking & Guest Services —Georgia
- $80,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Restaurant Team Member
Shake Shack —Atlanta, GA
- $15 an hour
- Full-time
- Hospitality
- Fast casual restaurant
- 16+ years old
- Commuter assistance
- Disability insurance
2d
Production Supervisor (2nd Shift)
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Shift Leader
Wingstop —Atlanta, GA
- 8 hour shift
- Bilingual
- Customer service
- In-person
- Paid training
- Disability insurance
Quick Apply
Shift Manager - (RT2612)
RaceTrac —Ellenwood, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Airport Lounge F&B Supervisor
Sodexo —Atlanta, GA
- $23 an hour
- Online Application
- Mid-level
- Team management
- 1 year
- Paid holidays
- Health insurance
4d
Concessions Supervisor - Mercedes-Benz Stadium
Levy Sector —Atlanta, GA
- $21 an hour
- Part-time
- Background check
- Inventory control
- Mid-level
- Wellness program
- Paid time off
Quick Apply
14d
Food Service Assistant (Part-Time)
The Main Street Academy —College Park, GA
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- School
- Entry level
9d
Production Team Leader - Night Shift
Plastipak Careers —Atlanta, GA
- $27 an hour
- 12 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Travel reimbursement
- Profit sharing
Supervisor
SKIMS —Atlanta, GA
- $28 an hour
- Overtime
- Mid-level
- Supervising experience
- Retail management
- Paid parental leave
- Health insurance
Quick Apply
Assistant General Manager (ATL)
CLEAR - Field —Atlanta, GA
- $90,000 - $100,000 a year
- Weekends as needed
- 6 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Manager
Foot Locker —Morrow, GA
- $18.50 an hour
- Weekends as needed
- Mid-level
- Retail management
- Leadership
- Paid parental leave
- Health insurance
Front Office Mgr
Kimpton Overland Hotel Atlanta —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Manager
Comfort Inn Marietta —Morrow, GA
- From $17 an hour
- Full-time
- Bilingual
- Heavy lifting
- Mid-level
Quick Apply
Night-time supervisor
AccuClean, Inc. —Decatur, GA
- From $20 an hour
- Part-time
- Writing skills
- Restaurant management
- Mid-level
Quick Apply
Environmental Services Supervisor
Emory Healthcare —Atlanta, GA
- $25.33 - $30.11 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Sales and Service Leader - Full Time
Sephora —Atlanta, GA
- $24.00 - $27.50 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
ATL – Household Manager & Family Assistant (Atlanta, GA)
Sage Haus —Atlanta, GA
- $30 - $45 an hour
- Part-time
- Background check
- Mid-level
- Children
Quick Apply

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shift manager jobs near rock spring ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift manager jobs in rock spring ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Front Desk Supervisor / Administrator

Luxury Guest Services Manager - $80k Base Salary

Restaurant Team Member

Production Supervisor (2nd Shift)

Shift Leader

Shift Manager - (RT2612)

Airport Lounge F&B Supervisor

Concessions Supervisor - Mercedes-Benz Stadium

Food Service Assistant (Part-Time)

Production Team Leader - Night Shift

Supervisor

Assistant General Manager (ATL)

Assistant Manager

Front Office Mgr

Front Desk Manager

Night-time supervisor

Environmental Services Supervisor

Sales and Service Leader - Full Time

ATL – Household Manager & Family Assistant (Atlanta, GA)

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