Top 263 Cash management Jobs in Rockford, Il

Customer Experience Manager
BostonFAM d.b.a Ashley | Furniture & ApplianceMart —Rockford, IL
- From $21 an hour
- Weekends as needed
- Spanish
- Management
- Computer literacy
- Wellness program
- Paid parental leave
School Business Manager
Legacy Academy of Excellence Charter School —Rockford, IL
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Community Manager
RHP Properties —Beloit, WI
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
13d
Accounting Manager
Hughes Recruiting & Consulting —Rockford, IL
- $80,000 - $100,000 a year
- Full-time
- Background check
- CPA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Manager Trainee
Tower Loan of Mississippi, LLC —Rockford, IL
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Logistics Leader
Woodward, Inc. —Loves Park, IL
- $105,000 - $140,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- AD&D insurance
Quick Apply
4d
Manager in Training (North)
7Brew —Rockford, IL
- Full-time
- Inventory management
- Mid-level
- Product management
- Opportunities for advancement
Quick Apply
7d
Inbound Operations Team Leader
Target —Machesney Park, IL
- $22.25 - $37.80 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Director of Retail Operations
Carpenter's Place —Rockford, IL
- $54,000 - $81,000 a year
- Full-time
- 5 years
- Supervising experience
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
22h
Shift Lead / Part Time - Rockford, IL
Save A Lot —Rockford, IL
- $17 - $20 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
- Health insurance
- Dental insurance
Part Time Associate Property Manager
Storage Rentals of America —Rockford, IL
- $17.00 - $17.50 an hour
- Part-time
- Office
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Accountant Associate with the opportunity to transition into the Chief Financial Officer (CFO) role.
Lifescape Community Services —Rockford, IL
- $58,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
Store Manager in Training (MIT)
Kelley Williamson Company —Rockford, IL
- $50,000 - $60,000 a year
- Weekends as needed
- ServSafe
- 5 years
- Merchandising
- Health savings account
- Disability insurance
Electronic Banking Supervisor
Foresight Bank —Winnebago, IL
- $52,839 - $79,259 a year
- Extended hours
- Microsoft Word
- Microsoft Excel
- 5 years
Quick Apply
8d
Route Manager-Armored Transportation
Thillens Inc —Rockford, IL
- $19 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Operations Supervisor (2nd Shift)
Woodward, Inc. —Loves Park, IL
- $85,000 - $136,000 a year
- Full-time
- Mid-level
- Mentoring
- Leadership
- Paid parental leave
- AD&D insurance
Quick Apply
16h
Director, Operations
Generac Power Systems Inc —Belvidere, IL
- $156,100 - $180,000 a year
- Full-time
- Engineering
- 3 years
- Mentoring
- Free parking
- Health savings account
Quick Apply
7d
Retail Store Supervisor
Sunnyside —South Beloit, IL
- $26 - $28 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
2d
Teller Lead
Foresight Bank —Rockford, IL
- $52,839 - $79,259 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
ACE Hardware Store Manager
Coborn's, Inc. —Winnebago, IL
- $49,200 - $74,000 a year
- Full-time
- 18 years or older
- Merchandising
- Sanitation
- Health savings account
- AD&D insurance
Quick Apply

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cash management jobs near rockford, il

Customer Experience Manager

BostonFAM d.b.a Ashley | Furniture & ApplianceMart
Rockford, IL

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Job Details

From $21 an hour

Benefits

Wellness program
Paid parental leave
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Retail customer service procedures
Computer operation
Spanish
Managing customer accounts
Customer relationship building
Management
Team supervision
Sales transaction processing
Managing teams in a customer support role
Phone communication
Payment processing
Computer literacy
Account troubleshooting
Customer order taking
Processing cash transactions
Mid-level
Financial issue resolution
Managing clients in a customer support role
Team development
Hospitality industry experience
Retail store experience
Customer engagement
Consumer dispute resolution
Client services experience within retail industry
Computer skills
Billing issue inquiries
Order issue resolution
Handling account queries
Cross-functional collaboration
POS systems

Full Job Description

Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.

About The Role
The Customer Experience Manager is responsible for leading and optimizing the customer service experience at Ashley HomeStore. This role ensures that every guest interaction is aligned with the company’s core values of integrity, service, and customer satisfaction. The manager will oversee the day-to-day operations of the customer service department, including resolving customer inquiries, addressing concerns, and ensuring all customer touchpoints are handled professionally and efficiently.

What you will be doing each day:

Customer Assistance (In-Person & Over the Phone):
Provide exceptional service by helping customers with inquiries regarding the status of their orders, addressing billing and account-related questions, and processing payments efficiently.
Resolve Customer Issues and Complaints:
Handle customer concerns with professionalism and urgency. Work to resolve issues related to financing, product returns, or service problems quickly, ensuring customer satisfaction and loyalty.
Support the Sales Team:
Collaborate with the sales team to assist customers, Spanish bilingual is preferred. This includes facilitating smooth communication and providing tailored support to ensure a positive experience for all customers, regardless of language barriers.
Provide Timely Assistance to Customers:
Offer prompt and effective solutions to customers' questions and concerns. Ensure customers leave with a clear understanding of their next steps, fostering a sense of trust and satisfaction.
Lead Customer Experience Professionals:
Oversee and guide the customer service team in day-to-day tasks. Help ensure that customer experience professionals are equipped with the tools, knowledge, and support needed to deliver top-notch service.
Team Collaboration & Support:
Continuously engage with other departments to ensure a seamless customer experience from purchase to post-sale. Help foster a supportive team environment where every employee is encouraged to grow and improve.

We are looking for individuals with:

We’re seeking a motivated and customer-focused individual who thrives in a fast-paced retail environment and is dedicated to delivering an exceptional guest experience. The ideal candidate will possess the following qualifications and attributes:

Computer Literacy: Proficient in using computers, POS systems, and standard office software.
Dependability: Reliable, punctual, and able to manage responsibilities with minimal supervision.
Exceptional Communication Skills: Strong written, verbal, and active listening skills to effectively interact with customers and team members.
Problem-Solving and Reasoning Ability: Demonstrates good judgment, resourcefulness, and the ability to resolve issues efficiently and professionally.
Attention to Detail: Maintains accuracy and thoroughness in all tasks, including order processing, billing, and customer documentation.
Office and Financial Skills: Familiarity with office equipment and procedures, as well as experience with credit, collections, and cash handling.
Customer Service Experience: Previous experience in a customer service-related field is preferred, particularly in retail or hospitality settings.
Schedule Flexibility: Willingness to work retail hours, including weekends and holidays, as needed.
Travel Requirement: Ability to travel between our Janesville and Rockford store locations as part of regular responsibilities.

What we offer:

Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer

Apply Now

Refine Your Search

cash management jobs in rockford, il

Customer Experience Manager

School Business Manager

Community Manager

Accounting Manager

Manager Trainee

Logistics Leader

Manager in Training (North)

Inbound Operations Team Leader

Director of Retail Operations

Shift Lead / Part Time - Rockford, IL

Part Time Associate Property Manager

Accountant Associate with the opportunity to transition into the Chief Financial Officer (CFO) role.

Store Manager in Training (MIT)

Electronic Banking Supervisor

Route Manager-Armored Transportation

Operations Supervisor (2nd Shift)

Director, Operations

Retail Store Supervisor

Teller Lead

ACE Hardware Store Manager

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