Top 9173 Department manager Jobs in Rockland, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Property Manager
Paradigm Properties —Boston, MA
- $91,000 - $110,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
9d
Assistant General Manager - Tatte Hingham
Tatte Bakery & Café —Hingham, MA
- $66,000 - $81,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Dental insurance
- Employee assistance program
Quick Apply
End User Experience Senior Manager
KRAFT GROUP LLC —Foxborough, MA
- $132,000 - $155,000 a year
- Full-time
- Office
- Windows
- 8 years
1d
Assistant Manager, Security and EMS
Linden Ponds by Erickson Senior Living —Hingham, MA
- $65,000 - $80,000 a year
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
13d
Marina Office Manager
Hingham Shipyard Marina —Hingham, MA
- $70,000 a year
- Inventory management
- Mid-level
- Office
Quick Apply
Manager, Functional Training
Stop & Shop —Quincy, MA
- $125,200 - $187,800 a year
- Hybrid work
- 5 years
- Mid-level
- Office
Program Manager
Brembo —Plymouth, MA
- Full-time
- Management
- Mid-level
Event Manager - Oliver Ames High School
Easton Public Schools —North Easton, MA
- Up to $50 an hour
- Part-time
- Management
- High school
- Mid-level
Multifamily Leasing Manager
The Revival Companies —Hingham, MA
- Up to $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Recruiting
- Health insurance
- Paid time off
Quick Apply
Logistics Manager
SecureBio —Cambridge, MA
- $116,000 - $144,000 a year
- Full-time
- Mid-level
- In-person
Store Manager
Tractor Supply Company —Hanover, MA
- $27.20 - $34.00 an hour
- Part-time
- 18 years or older
- 11+ years
- Mid-level
- Paid parental leave
- Disability insurance
Assistant Service Manager - Landrover Rockland
Group 1 Automotive, Inc. —Rockland, MA
- $120,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Service Manager
Infiniti of Plymouth —Plymouth, MA
- $125,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- 3 years
- Paid training
- Disability insurance
Quick Apply
8d
Manager Social Impact and Volunteering (NE)
National Grid —Boston, MA
- $125,000 - $147,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Analysis skills
- Opportunities for advancement
1d
Customer Service Manager
Stop & Shop —Norwell, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Manager, Materials Planning
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $105,800 - $132,200 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
9d
Community Manager - Modera South Shore
Mill Creek Residential —Marshfield, MA
- $90,000 - $100,000 a year
- Inventory management
- Mid-level
- Residential
- AD&D insurance
- Disability insurance
6d
Facilities Manager, Derby Street
WS Development —Hingham, MA
- $110,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Facilities Manager
Peabody Properties, Inc. —Braintree, MA
- $124,800 - $135,200 a year
- Computer literacy
- Analysis skills
- Mentoring
- Paid training
- Paid holidays
Quick Apply

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department manager jobs near rockland, ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
8 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in rockland, ma

Customer Service Manager

Property Manager

Assistant General Manager - Tatte Hingham

End User Experience Senior Manager

Assistant Manager, Security and EMS

Marina Office Manager

Manager, Functional Training

Program Manager

Event Manager - Oliver Ames High School

Multifamily Leasing Manager

Logistics Manager

Store Manager

Assistant Service Manager - Landrover Rockland

Service Manager

Manager Social Impact and Volunteering (NE)

Customer Service Manager

Manager, Materials Planning

Community Manager - Modera South Shore

Facilities Manager, Derby Street

Facilities Manager

I want to receive the latest job alert for department manager in rockland, ma

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