IT Help Desk / Litigation Support Specialist
Ledgent Technology —Dallas, TX
- $70,000 - $95,000 a year
- Overtime
- Mid-level
- Windows
- Microsoft Office
Quick Apply
1d
IT Help Desk Technician
RECF —Greenville, TX
- $25 an hour
- Full-time
- Mid-level
- Office
- Training & development
Quick Apply
9d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Part-time
- Hybrid work
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
3d
Desktop Support Technician 1
L3Harris Technologies —Greenville, TX
- Mid-level
- High school diploma or GED
- Analysis skills
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Technician (Tier 1)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Mid-level
- Office
- Windows
- Continuing education credits
- Health insurance
Quick Apply
2d
LAN Support Technician II
UNICOM ENGINEERING INC —Plano, TX
- $55,000 - $61,000 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
CRM Support Specialist
Peraton —Dallas, TX
- $80,000 - $128,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
10d
IT Support Specialist- Tier I (Weekend)
Edge Communications —Plano, TX
- $22 - $24 an hour
- Full-time
- Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
SQL Technical Support Representative: Financial Crimes Solutions
Jack Henry & Associates —Allen, TX
- $59,750 - $80,000 a year
- On call
- Hybrid work
- Data analysis skills
- Research
- SQL
Desktop Support - IT Operations Management
MoneyGram —Dallas, TX
- $26 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
Quick Apply
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
Junior IT Business Support Analyst
Intone Networks —Dallas, TX
- Contract
- System design
- Mid-level
- 2 years

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it support specialist jobs near rockwall tx

IT Help Desk / Litigation Support Specialist

Ledgent Technology -
Dallas, TX

Quick Apply

Job Details

$70,000 - $95,000 a year
1 day ago

Qualifications

IT user and group management
Zoom
Equipment troubleshooting
Windows
Microsoft Office
Cloud service support
Video conferencing software
Desktop (troubleshooting support)
Collaborative technology platforms
Microsoft Teams
SharePoint
Law office experience
Webex
Video conferences (communication methods)
VPN management
Desktop administration
Video conferencing systems operation

Full Job Description

IT Help Desk / Litigation Support Specialist

Dallas, TX (Onsite)

Compensation: $70,000 to $95,000 + benefits

No Corp-to-Corp (C2C) or Third-Party Candidates at This Time

We are seeking an IT Help Desk / Trial Support Specialist to join a growing professional services organization in Dallas. This individual will serve as the primary onsite IT resource for a newly established office while working closely with a larger corporate IT team. The role combines hands-on desktop support, end-user support, and litigation/trial technology support.

This is an excellent opportunity for someone with law firm IT experience who enjoys supporting attorneys, troubleshooting technology issues, and serving as a key technology resource during trials, hearings, mediations, and other legal proceedings.

Responsibilities

Provide onsite and remote technical support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot hardware, software, Microsoft 365, network, and user access issues.
Manage and resolve help desk tickets while maintaining excellent customer service.
Support Active Directory administration, account provisioning, password resets, and permissions management.
Install, configure, image, and maintain Windows-based workstations and equipment.
Support Microsoft 365, Teams, SharePoint, OneDrive, Zoom, Webex, VPN, and related technologies.
Serve as a technology resource for attorneys and staff both in the office and remotely.
Support trial teams during hearings, arbitrations, mediations, depositions, and court proceedings.
Set up and troubleshoot trial war rooms, courtroom presentation equipment, and remote trial technology.
Operate presentation systems and provide audio/visual support during live proceedings.
Assist with technology inventories, equipment deployment, documentation, and process improvements.
Coordinate with vendors and corporate IT teams to support office technology initiatives.

Required Qualifications

Previous IT support experience within a law firm environment required.
2+ years of desktop support, help desk, or end-user support experience.
Experience supporting attorneys, legal professionals, or litigation teams.
Strong knowledge of Windows operating systems and Microsoft technologies.
Experience with Active Directory and Microsoft 365 environments.
Familiarity with Teams, SharePoint, OneDrive, Zoom, Webex, VPN, and similar collaboration tools.
Strong troubleshooting, customer service, and communication skills.
Ability to work independently while collaborating with remote IT teams.

Preferred Qualifications

Trial support or litigation technology experience.
Experience with TrialDirector, OnCue, Sanction, or similar courtroom presentation software.
Experience with NetDocuments or other legal document management systems.
Exposure to Citrix, Relativity, eDiscovery platforms, or legal technology tools.
CompTIA A+, Network+, Microsoft certifications, or similar credentials.
Bachelor's degree preferred.

Additional Details

Onsite position based in Dallas, TX.
Monday-Friday schedule.
Overtime eligible position.
Occasional after-hours support, trial support, and travel may be required.
Opportunity to help support and grow a newly established Dallas office.
Backed by a large national IT organization with resources available for escalation and support.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

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