Top 16 Customer support representative Jobs in Rocky Mount, Nc

Patient Access Customer Service Representative
R1 RCM, Inc. —Wilson, NC
- $14.50 - $18.99 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
7d
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Wilson, NC
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Temporary Member Services Representative
Self-Help —Wilson, NC
- From $23 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
Route Service Representative - UniFirst
UniFirst —Rocky Mount, NC
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Customer Service Representative
CARSTAR Don's Body Shop & Collision Center —Rocky Mount, NC
- Mid-level
- Office
- High school diploma or GED
Cashier/Customer Service Representative
Smoke hut#2 —Battleboro, NC
- $10 - $12 an hour
- Part-time
- Bilingual
- Management
- Supervising experience
- Employee discount
- Flexible schedule
Quick Apply
Laundry Attendant
Hampton Inn & Suites Wilson —Wilson, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Laundry Attendant
Tru by Hilton Wilson —Wilson, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
6d
Social Work Supervisor III - Foster Care Unit
Nash County, NC —Nashville, NC
- $68,493 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level

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Customer Service Specialist - Eastern Regional Center
Wake County Government —Zebulon, NC
Handling Revenue functions, such as receiving payments, balancing cash funds, and delivering funds to the bank. Directing clients to proper assistance.
$25.70 - $31.96 an hour
1d
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Raleigh, NC
Experience handling inbound or outbound voice calls. If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and…
$17 an hour
Quick Apply
1d

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Route Service Representative (4-Day Workweek)
Cintas —Gahanna, OH
Have an active driver's license. Obtain a DOT medical certification. Comply with driving and vehicle regulations. Majority work a 4-Day workweek.
From $24.50 an hour
7d
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

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Patient Access Customer Service Representative

R1 RCM, Inc. -
Wilson, NC

Apply Now

Job Details

Full-time
$14.50 - $18.99 an hour
7 days ago

Qualifications

Collaborate with healthcare professionals
In-person patient registration
Health insurance co-pays
Patient question and concern management
Phone communication
In-person customer service
Health insurance customer support
Patient demographics
High school diploma or GED
Emotional support for patients
Task prioritization
Emotional safety support
Data verification
Computer skills
Cost estimates
Data collection
Phone call management
Patient data collection
Communication skills
Entry level

Full Job Description

Patient Access Customer Service Representative

On-Site – Wilson, NC | LifePoint Wilson Medical Center
Schedule: 11am–11pm | Rotating Weekends, Rotating Shifts with Half Day - 6hrs on Wednesday.

Are you passionate about helping people during critical moments while building a career in healthcare customer service ? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative you will be the first point of contact for patients , ensuring they receive fast, compassionate, and accurate access to care .

This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

What You’ll Do:

Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed

Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable

Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

What We’re Looking For:

Exceptional customer service experience, communication and interpersonal skills
Strong composure and professionalism in a fast-paced environment
Ability to multitask and prioritize quickly with high attention to detail
Comfortable with shifting priorities based on patient needs
Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
High School Diploma or GED
Ability to pass background check, drug test, and meet vaccination requirements

What You’ll Gain:

Experience in healthcare administration & patient access

Exposure to revenue cycle, insurance processes, and hospital operations

Opportunity for growth within R1

A team environment focused on innovation, collaboration, and patient experience

Meaningful work supporting patients during urgent and emotional moments

Why You’ll Love This Job:

Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring : You’ll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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Refine Your Search

customer support representative jobs in rocky mount, nc

Patient Access Customer Service Representative

Patient Registration - Customer Service Representative

Temporary Member Services Representative

Route Service Representative - UniFirst

Customer Service Representative

Cashier/Customer Service Representative

Laundry Attendant

Laundry Attendant

Social Work Supervisor III - Foster Care Unit

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