Top 69 Technical support Jobs in Rocky Point Ny

Technical Customer Support, Support II
Zebra Technologies —Holtsville, NY
- $26.27 - $39.40 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid time off
- Parental leave
13d
Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Audio and Video Product Support Specialist
Zoom North America —Hauppauge, NY
- $20 an hour
- Full-time
- Bachelor of Science
- Research
- Windows
- Health insurance
- Dental insurance
Quick Apply
Client Relationship Specialist
Z Automotive —Hauppauge, NY
- $20.05 - $20.86 an hour
- Full-time
- Background check
- Computer literacy
- Windows
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Storr Tractor Company —Ronkonkoma, NY
- $29 - $32 an hour
- Full-time
- Background check
- Customer service
- ERP systems
- Profit sharing
- Health savings account
Quick Apply
Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
IT & Asset Operations Specialist
New York Cancer and Blood Specialists —Bohemia, NY
- From $34 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
7d
Associate Technical Account Manager
Yardi Systems, Inc. —Long Island, NY
- $31.25 - $32.82 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
1d
IT Support Technician
East/West Industries, Inc. —Ronkonkoma, NY
- $21 - $31 an hour
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
6d
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
- $80,000 - $105,000 a year
- Full-time
- Azure
- Research
- Mid-level
Quick Apply
IT Help Desk Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technology Specialist
Flexible IT —Hauppauge, NY
- $60,000 - $70,000 a year
- Full-time
- Azure
- Office
- Driver's License
- Health insurance
- Paid time off
Quick Apply
13d
Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Specialist II
RiseWell Community Services —Medford, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Children
- Paid training
- Paid holidays
Quick Apply
3d
IT Support Technician–LI Campus
Touro University New York —Central Islip, NY
- $40,800 - $51,000 a year
- Full-time
- Classroom
- Computer science
- Microsoft Excel
10d
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Support Technician - Long Island
Core BTS —Long Island, NY
- $18 - $22 an hour
- Full-time
- Computer Science
- Mid-level
- Fair chance
- Paid training
- Paid holidays
Level 1 NOC Technician
Custom Computer Specialists —Hauppauge, NY
- $42,000 - $45,000 a year
- On call
- Azure
- Computer Science
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Service Technician (In-house)
NMB Technologies Corporation —Holbrook, NY
- $72,000 - $75,000 a year
- Full-time
- Maintenance
- English
- Office
- Disability insurance
- Health insurance
IT Specialist
Suffolk Transportation Service, Inc. —Bay Shore, NY
- $57,000 - $70,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply

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Technical Customer Support, Support II

Zebra Technologies -
Holtsville, NY

Apply Now

Job Details

Full-time
$26.27 - $39.40 an hour
13 days ago

Benefits

Paid time off
Parental leave
Employee assistance program

Qualifications

Customer communication
Customer support

Full Job Description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and strong interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms.

– Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills.
– Fully documents customer interactions in real-time; may author content for review.
– Solves problems in a timely manner using full understanding of the product functions and features and customer environment.
– Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments.
– Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes,
– Manages multiple tickets related a spectrum of technical problems.
– Collaborates with fellow technicians and supervisor to solve complex problems.
– Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers.
– Demonstrates leadership qualities.
– Demonstrates strong customer service, communication and problem solving skills.

Qualifications:

Minimum:

High School Diploma or equivalent vocational experience
1+ years of customer technical support experience
Must have technical experience working with hardware and software
Must be able to work in our Holtsville, NY location on a hybrid schedule (3 days minimum a week in office)

Preferred:

Mobile Device Management (MDM) experience
Mobile computing device is a plus
Experience with wireless networks and Wireshark preferred.
Experience with Microsoft Intune
Customer service values / orientation
Solid professional work behaviors (attendance, teamwork, time management)
Strong Communication skills (listening, providing clear and concise information, using proper language and grammar)

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$26.27 - $39.40 Hourly

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .

Apply Now

Refine Your Search

technical support jobs in rocky point ny

Technical Customer Support, Support II

Technical Service and Order Fulfillment Associate

Audio and Video Product Support Specialist

Client Relationship Specialist

Customer Service Representative

Level I Helpdesk Technician

IT & Asset Operations Specialist

Associate Technical Account Manager

IT Support Technician

IT Help Desk - Supervisor

IT Help Desk Representative

Technology Specialist

Helpdesk Technician

IT Specialist II

IT Support Technician–LI Campus

IT Desktop Support Specialist

IT Support Technician - Long Island

Level 1 NOC Technician

Service Technician (In-house)

IT Specialist

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