Top 7 Appointment setters/lead Jobs in Rocky River, Oh

Inside Sales Representative
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- $17 - $18 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Paid training
Inside Sales Agent (Call Center)
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- $17 - $18 an hour
- Weekends as needed
- Residential
- Organizational skills
- Communication skills
- Paid training
Appointment setters/Lead generators
GREAT LAKES WATER TREATMENT, INC. —Macedonia, OH
- $15 - $30 an hour
- Part-time
- In-person
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
3d

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Full Time Call Center Representative - work hybrid
TRANZACT —Parma, OH
If you do not have a Health Insurance license, we will help you obtain your Insurance License through our comprehensive pre-licensing course.
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Inside Sales Representative
Great Day Improvements: A Family of Brands —Bedford Heights, OH
Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
$17 - $18 an hour

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Inside Sales Representative

Great Day Improvements: A Family of Brands -
Bedford Heights, OH

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Job Details

Full-time
$17 - $18 an hour

Benefits

Paid training

Qualifications

Customer records maintenance
Product presentation
Phone communication
Service scheduling
Client rapport building
Customer engagement
Sales management systems proficiency
Organizational skills
Activity sales targets
CRM system proficiency
Telemarketing
Suggestive selling
Escalation handling
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

Overview:

APEX - Call Center Agent / Inside Sales (Full-Time Call Center)

At APEX, we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

Competitive base pay + performance-based incentives.
Comprehensive paid training to build product and sales expertise.
Opportunities for career growth within the Great Day Improvements family of brands.
A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Monday – Friday:
- 1:30 PM – 9:30 PM
Rotating Saturday Schedule:
- 8:00 AM – 4:30 PM
- 10:00 AM – 6:30 PM
- 12:30 PM – 9:00 PM

Pay Rate - $17.00 per hour

Location: Bedford Heights, OH (On-site)

Responsibilities:

Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
Achieve individual sales and customer experience performance targets, contributing to overall team success.
Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
Work flexible shifts, including evenings and weekends, based on business needs.

Qualifications:

1–2 years of call center or customer service experience, preferably in the home improvement or related industry.
Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
Comfortable working toward sales goals in a performance-driven environment.
Good organizational skills, with the ability to multi-task and manage time effectively.
Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

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