Top 171 Guest service agent Jobs in Rolling Meadows Il

Guest Service Agent
Hilton Garden Inn Hoffman Estates —Hoffman Estates, IL
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent-Fulltime Flexible Shifts
DoubleTree by Hilton Chicago O'Hare IL —Rosemont, IL
- $19.50 an hour
- Weekends as needed
- English
- Hotel
- Organizational skills
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Resident Service Coordinator - Lincoln Common
Hines —Chicago, IL
- $26 - $34 an hour
- Overtime
- Microsoft Outlook
- Residential
- Ability to climb stairs
7d
Front Desk Agent
Westin Chicago North Shore —Wheeling, IL
- $17 an hour
- Part-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
19h
Front Desk Agent - Full Time
Hotel Zachary at Gallagher Way —Chicago, IL
- $24.98 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
Quick Apply
9d
Front Desk Agent
Crescent Hotels & Resorts LLC —Itasca, IL
- $20 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent/Concierge
Hyatt Regency Schaumburg Chicago —Schaumburg, IL
- From $18 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Associate
Embassy Suites by Hilton Chicago Schaumburg Woodfield —Schaumburg, IL
- $16 - $18 an hour
- Nights as needed
- Bilingual
- Hotel
- In-person
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
3d
Cannabis Advisor / Budtender - Part-Time
Tru Essence Dispensary —Arlington Heights, IL
- $16 an hour
- Part-time
- Background check
- 21 years or older
- Grocery store experience
- Paid time off
- Employee discount
Quick Apply
2d
Night Auditor -Fulltime 11pm-7am
Embassy Suites Hotel Chicago O'Hare IL —Rosemont, IL
- $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Reservations Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Free parking
- AD&D insurance
Quick Apply

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guest service agent jobs near rolling meadows il

Guest Service Agent

Hilton Garden Inn Hoffman Estates -
Hoffman Estates, IL

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Job Details

Part-time
$17 - $19 an hour

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone reception
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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Refine Your Search

guest service agent jobs in rolling meadows il

Guest Service Agent

Front Desk Agent-Fulltime Flexible Shifts

Front Desk Agent

Front Desk Agent

Front Desk Agent

Resident Service Coordinator - Lincoln Common

Front Desk Agent

Part-Time Front Desk Agent

Front Desk Agent - Full Time

Front Desk Agent

Front Desk Agent

Front Desk Agent/Concierge

Front Desk Agent

Front Desk Associate

Front Desk Agent

Cannabis Advisor / Budtender - Part-Time

Night Auditor -Fulltime 11pm-7am

Front Desk Agent

Guest Service Representative

Reservations Agent

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