Top 108 Guest service agent Jobs in Rollingwood, Tx

Guest Service Agent
Fairfield Inn & Suites by Marriott Austin Downtown —Austin, TX
- From $17 an hour
- Part-time
- Background check
- English
- Hotel
- Free parking
- Employee discount
Quick Apply
9d
Guest Service Agent
AC Hotel Austin Hill Country —Austin, TX
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Austin, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
The Loren at Lady Bird Lake —Austin, TX
- $21 an hour
- Full-time
- Writing skills
- English
- Office
- Paid parental leave
- AD&D insurance
Quick Apply
6d
Guest Service Agent
Hilton Garden Inn Austin University Capitol —Austin, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Pyramid Hotel Group —Austin, TX
- $18 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Guest Service Agent | Part Time
Omni Hotels & Resorts —Austin, TX
- Part-time
- Serving
- Hotel
- Ability to lift 50 pounds
- Free parking
- Health savings account
Quick Apply
Guest Service Agent (Part-Time) - Hilton Austin
Hilton —Austin, TX
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Overnight Front Desk Agent
Four Seasons Hotel Austin —Austin, TX
- $18 - $20 an hour
- Part-time
- Hotel
- US work authorization
- Military encouraged
- Paid parental leave
- Paid holidays
Quick Apply
10d
Front Desk Agent
Austin Hotel Operations, LLC —West Lake Hills, TX
- Nights as needed
- Hotel
- Communication skills
- Entry level
Front Desk Agent - FT
Sage Hospitality —Austin, TX
- Full-time
- No experience needed
- English
- Hotel
- Free parking
- Health savings account
Guest Service Agent
Austin TownePlace Suites by Marriott —Austin, TX
- $16 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Front Office Agent | Full Time | $18/hr
The Driskill —Austin, TX
- $18 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Communication skills
- 401(k)
- Opportunities for advancement
Front Desk Agent
Hilton Garden Inn Austin Downtown —Austin, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Austin, TX
- Part-time
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
13d
Full time Front Desk Agent - Hampton Inn by Hilton Austin-Oak Hill
HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC —Austin, TX
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Overnight Front Desk Agent
Omni Hotels & Resorts —Austin, TX
- Overnight shift
- 18 years or older
- Organizational skills
- Computer skills
Quick Apply
Hotel Front Desk Agent
Hyatt House —Austin, TX
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
13d
Front Desk Host - Austin Proper Hotel
PROPER AUSTIN HM LLC —Austin, TX
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Residence Inn Austin Northwest —Austin, TX
- $16 - $18 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply

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guest service agent jobs near rollingwood, tx

Guest Service Agent

Fairfield Inn & Suites by Marriott Austin Downtown
Austin, TX

Quick Apply

Job Details

Part-time | Full-time
From $17 an hour
9 days ago

Benefits

Free parking
Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Customer communication
English

Full Job Description

Position Title: Guest Services Representative

Reports To: Front Desk Manager

Position Summary:
Guest Services Representatives are responsible for greeting and registering guests, providing outstanding service throughout their stay, and settling accounts upon departure. Primary responsibilities include guest registration, reservations, hotel operator, and concierge duties. Agents are expected to offer attentive, courteous, and efficient service prior to arrival and throughout guests' stays, with a focus on maximizing room revenue and occupancy. This role requires open availability, including weekends and holidays.

Duties and Responsibilities:

Deliver exceptional customer service, ensuring guest comfort and satisfaction while supporting team and brand objectives.
Perform quality assurance (QA) tasks as required by the department.
Follow all policies, procedures, and local, state, and federal regulations related to personnel, security, cash handling, guest relations, and safety.
Maintain a visible presence and be readily available to assist guests throughout the shift.
Proactively offer assistance or answer guest inquiries.
Serve as the night manager on duty when no supervisors present.
Adhere to hotel credit policies, including managing credit card authorizations, direct bill accounts, cash payments, and incidental deposits.
Verify the accuracy of allowances, corrections, and miscellaneous vouchers.
Balance all credit card transactions and prepare related deposits.
Verify the accuracy of in-house and closed accounts, ensuring correct rates and posting room and tax charges.
Handle guest complaints promptly, documenting issues and coordinating with the appropriate department to resolve them, ensuring guest satisfaction.
Organize and complete all shift reports, including phone logs, restaurant paperwork, wake-up call reports, and audit packs.
Balance end-of-shift work.

Position Requirements:

Strong verbal and written communication skills in English.
Ability to stand for extended periods.
Ability to lift up to 40 lbs.
Open availability, including weekends and holidays.

Shift Schedule:

1st and 2nd shifts: Monday -Sunday 7AM-3PM and 3PM-11PM.
Must have open availability to work weekdays and weekends.

What We Offer:

Opportunities for career advancement within RGB Hospitality.
A supportive and inclusive work environment.
Employee discounts at Marriott properties worldwide.
Free parking onsite.

How to Apply:
If you are a dedicated and responsible individual looking to contribute to a dynamic team in a thriving hospitality setting, we would love to hear from you. Please submit your resume and cover letter outlining your qualifications and interest in the position.

RGB Hospitality is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full Time

Pay: From $17 per hour

Expected hours: Part time up to 24 hours

Benefits:

Employee discount
Flexible schedule

Work Location: In person

Pay: From $17.00 per hour

Benefits:

Employee discount
Flexible schedule
Free parking

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in rollingwood, tx

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