POSITION SUMMARY:
The Part Sales role maintains and controls boat, motor, trailer and ATV parts inventory and assist external and internal customers with purchases of or questions regarding parts.
ESSENTIAL FUNCTIONS:
- Supports a strongcommitmenttoworld classcustomerserviceand ensure a pleasant and productive shoppingexperienceforall customers.
- Receivesinquiriesfrom customers requestingretailparts,pricequotes or generalinformation eitherby phone or at the parts counter.
- Researches customerinquiriesusingInternetsites,manufacturer contact or on-site referencematerials.
- Performs partsalestransactionseitheron the phone or at the parts counter.
- Safeguards funds received and performtillreconciliationprocedures on adailybasis.
- Creates purchase orders to buy parts needed for stock, customer or work order requirements and forward order to appropriate vendor.
- Receives parts ordered and checkshippingdocuments vs. merchandise /quantitiesreceived for accuracy.
- Performs data entry of parts receivedintothe IDS inventory tracking system.
- Places merchandise receivedindesignatedlocationfor easyretrieval.
- Verifiesandvalidatesreceipt of paymentinfullbefore special order parts are shipped.
- Issues parts totechniciansandriggersas per work order requirements then subsequently enter those partsissuedon work orderinIDS to track parts inventory.
- Verifiesand completes refund transactions on returned parts orcancellations.
- Ensures returned and warranty parts are sent back to the appropriate vendor andcreditis received.
- Prepares for and conducts required partsinventoriesas perestablished schedules.
- Reports andreconcilesany inventory shortages or parts variancesresultingfrom physical inventory.
- Maintainsacleanand professional work area.
- ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
- High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to calculate figures such as discounts or percentages and make change to customers
- Ability to communicate in a friendly and professional manner to our customers and other associates
- Good phone etiquette
- Ability to establish and maintain effective working relationships with Management, coworkers and customers
- Ability to operate computer and perform data entry functions Marine knowledge helpful
TRAVEL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
- Able to lift up to 50 pounds
- Able to stand for extended periods
INDEPENDENT JUDGEMENT:
- Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $18.23 - $21.45
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com.
Bass Pro Shops
