Department:
11604 Enterprise Corporate - Language Services
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 0900-1730, possible early start, late finish, weekend coverage and required holiday rotation. MODALITY: VIDEO/PHONE/IN-PERSON.
Pay Range
$35.50 - $53.25
Major Responsibilities:
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Provides interpretation for patients, families and their health care team in a manner that promotes confidentiality at a professional distance within the given linguistic/cultural context for physicians, nurses, pharmacists, therapists, social workers, financial counselors and chaplains in all clinical settings. Provides interpretation in cases of life support withdrawal, fetal demise and major cases in emergency medicine.
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Encourages communication between patient and health care team to build rapport and ensures that the listener understands the message.
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Functions in a collaborative relationship with social services, behavioral health, financial counseling, and chaplaincy, including advanced directives, psychiatric evaluation and issues of homelessness, domestic violence and Alcohol and Other Drug Abuse (AODA).
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Responsible for daily documentation of work activity certification on official departmental logs and charting interpretation in patient medical record.
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May also be called upon to facilitate the following: follow-up appointments, assist with appropriate referrals, transportation issues, insurance/payment process, informed consents, and site translations.
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Adheres to all federal. state and local laws and regulations governing the practice of medical interpreting in healthcare.
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Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
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Medical Interpreter (CMI) certification issued by The National Board of Certification for Medical Interpreters needs to be obtained within 1 year.
Education Required:
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Advanced training beyond High School that includes the completion of an accredited or approved program in.
Experience Required:
Knowledge, Skills & Abilities Required:
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Must be bilingual in target language and English with proven linguistic abilities in medical interpreting.
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Possesses professional command of bilingual medical terminology; anatomy, physiology, diagnostic process, treatment, prevention and health education models.
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Competent to interpret for physicians, nurses, pharmacists, therapists, social workers, chaplains, and financial counselors in all health care settings.
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Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Health Care (NCIHC).
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Possesses an understanding of the cultural aspects of the medical community as well as the cultural identity of patients of limited English proficiency.
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Ability to work in challenging situation involving issues of delivering difficult messages including death and dying.
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Excellent human relations and communication skills.
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Basic computer skills.
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Ability to utilize video interpreting techniques.
Physical Requirements and Working Conditions:
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May be exposed to human blood or body fluid.
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Must have ability to wear protective clothing as situation dictates.
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Operates all equipment necessary to perform the job.
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Must work in 24/7 environment with on-call responsibility.
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Position requires travel; may be exposed to road and weather hazards.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Provides interpretation for patients and families with Limited English Proficiency (LEP), and health care providers in a variety of settings and situations. Communicates in a linguistically and culturally competent manner with professional command of bilingual medical terminology. Ensures accurate and thorough comprehension on the part of all participating parties. Responsible for Interpreter Services participation documentation in both patient record and departmental productivity statistics.
