Inside Sales Representative - Automatic Pedestrian Doors
Headquarters Location:
958 Corporate Blvd, Aurora, IL 60502
Great salespeople aren't defined solely by the products they've sold. At Tee Jay Service Company, we're looking for an Inside Sales Representative who is dependable, organized, enjoys solving problems, and wants to build lasting customer relationships. In this role, you'll prepare quotations, coordinate projects, and work closely with customers and an experienced team to deliver commercial automatic pedestrian door solutions throughout Northern Illinois.
We value industry experience, but we also believe character, curiosity, and a willingness to learn are just as important. If you're looking for a place where you can build a long-term career while continuing to grow professionally, we'd love to meet you.
Responsibilities
- Customer Communication & Relationship Management: Build and maintain strong, long-term relationships with customers by serving as a trusted and dependable point of contact. Take the time to understand each customer's needs, communicate honestly and proactively, provide timely updates, answer questions, and consistently follow through on commitments. The strongest relationships are built through professionalism, reliability, and a genuine commitment to helping customers find the right solution.
- Estimating & Quotation Development: Prepare accurate, well-organized quotations for automatic pedestrian door equipment, repairs, service recommendations, and related products by evaluating customer requests, field information, drawings, specifications, and project requirements. Successful estimating at Tee Jay involves more than simply generating quotes. It requires developing a strong understanding of our products and applications, evaluating available solutions, and recommending the option that best fits each customer's needs. Every quotation should reflect attention to detail, sound judgment, and accuracy because the quality of your work directly impacts our customers and the successful execution of each project.
- Project Coordination & Team Collaboration: Work as an integral member of your assigned territory team by collaborating closely with your Outside Sales Representative, Production Manager, Service Technicians, and other internal departments to help move projects from the initial opportunity through successful completion. Coordinate project details, communicate proactively, and ensure important information is shared accurately and promptly with customers and coworkers throughout the process. Success in this role requires taking ownership of your work while recognizing that every project depends on teamwork, accountability, and a willingness to support one another.
- Organization, Prioritization & Follow-Through: Manage multiple quotations, customer requests, active projects, and competing priorities while maintaining exceptional organization and attention to detail. Keep accurate and well-organized project documentation, including contracts, correspondence, drawings, and other supporting records, so both you and your teammates have the information needed to successfully manage each project. Prioritize your work, follow through on commitments, and create dependable systems that keep projects moving forward and ensure important details don't fall through the cracks. The strongest performers recognize that organization is about more than keeping records. It's about creating a dependable process that allows customers and coworkers to quickly find the information they need, move projects forward with confidence, and maintain continuity when responsibilities are shared or someone else needs to step in.
- Industry Knowledge & Continuous Learning: Develop a strong understanding of automatic pedestrian door systems, products, applications, and industry standards through hands-on experience, training, and collaboration with experienced teammates. Be curious, ask questions, and take initiative to expand your technical knowledge and problem-solving abilities. As your knowledge grows, apply it to make informed recommendations and support customers with confidence. The most successful employees embrace continuous learning and recognize that becoming an expert is an ongoing process, not a one-time achievement.
- Business Development & Territory Growth: Contribute to the long-term success of your assigned territory by strengthening customer relationships and identifying opportunities to grow the business. While much of our work comes from the strong relationships and reputation Tee Jay has built, we believe there is always room to better serve our customers and uncover new opportunities. Stay engaged with your customers, look beyond the immediate request, and work closely with your Outside Sales Representative to identify additional ways Tee Jay can provide value. The strongest performers don't simply respond to opportunities. They actively look for ways to strengthen customer relationships and help grow their territory.
Preferred Skills & Background
- Customer Service & Relationship Building: Experience building strong customer relationships through responsive communication, problem solving, and professional service. You understand the importance of earning trust, managing expectations, and creating positive customer experiences that lead to long-term partnerships.
- Sales, Estimating & Customer Project Coordination: Previous experience in sales, estimating, project coordination, account management, or a similar role is beneficial. Managing multiple projects, preparing quotations, coordinating with internal teams, and supporting customers throughout the lifecycle of a project will help you transition successfully into this role.
- Construction & Building Products: Experience within the construction industry, commercial building products, automatic doors, hollow metal doors and frames, hardware, or other related industries is helpful, but not required. Candidates with experience working in technical or construction-related environments often adapt quickly to the products and services we provide.
- Technical Curiosity & Mechanical Aptitude: You enjoy understanding how things work and aren't afraid to learn technical products or systems. While prior automatic pedestrian door experience is not expected, curiosity, mechanical aptitude, and a willingness to learn will help you succeed in this role.
- Technology & Business Software: Experience with Microsoft Office, ERP systems, CRM platforms, or similar software is beneficial, along with the ability to quickly learn and effectively use new technology.
- Communication & Organization: Strong written and verbal communication skills, effective time management, and the ability to stay organized while managing multiple priorities are valuable strengths. Success in this role comes from communicating clearly, staying ahead of deadlines, and maintaining accurate project information.
Don't meet every qualification? We still encourage you to apply. We value transferable skills, a willingness to learn, and the right attitude just as much as direct industry experience.
Our Commitment
At Tee Jay Service Company, we believe that great companies are built by great people. We are committed to fostering a workplace where employees are respected, trusted, and given the opportunity to contribute in meaningful ways. As our company continues to grow, we are continually looking for ways to improve our processes, strengthen our team, and create an even better workplace for our employees.
In return, we look for individuals who take ownership of their work, communicate openly, embrace continuous learning, and genuinely care about the success of their teammates and our customers. Together, we strive to build a culture rooted in teamwork, accountability, trust, and a shared commitment to doing the right thing.
About Tee Jay Service Company
Established in 1964, Tee Jay Service Company has proudly served Northern Illinois for more than 60 years. Simply put, we work with just about every type of door except garage doors, with a strong focus on automatic pedestrian door systems. Chances are you've used the types of automatic doors we work on every day, whether entering a hospital, grocery store, office building, retail store, or countless local businesses.
Our industry is highly specialized, and that's one of the things we enjoy most about it. Most people rarely think about automatic doors until one isn't working properly, and that's exactly how they're supposed to operate. Our job is to make sure they open safely, reliably, and consistently every day. A large part of what we do helps provide safe, reliable, and accessible entrances for people of all abilities. We take pride in doing quality work, building lasting customer relationships, and protecting the reputation Tee Jay has built over the past 60 years.
Position Requirements
- Education: A high school diploma or equivalent is required.
- Work Authorization: Applicants must be legally authorized to work in the United States.
- Pre-Employment Screening: Employment is contingent upon successfully completing a background check, drug screen (including THC), alcohol screening, and Functional Capacity Evaluation.
- Driver's License: A valid driver's license with an acceptable driving record is required.
- Computer Proficiency: Comfort using computers and common business software is required. Experience with Microsoft Office, ERP systems, or CRM software is a plus.
- Attendance & Punctuality: Reliable attendance and punctuality are essential to this position.
- Physical Requirements: Ability to occasionally lift and move materials weighing up to 25 pounds as part of normal job duties.
- Industry Experience: Experience with automatic pedestrian door systems, the door and hardware industry, or AAADM certification is a plus, but not required. We're looking for someone who is eager to learn and grow within our industry.
Benefits of Joining Tee Jay Service Company
- Competitive Pay: Competitive hourly pay based on experience and qualifications, plus performance-based bonuses and commission on every sale. Commissions are calculated monthly and paid after the close of each month.
- Comprehensive Benefits Package: Medical, dental, life insurance, and 401(k) with employer contributions.
- Paid Time Off: Vacation and personal days.
- Stable Work Hours: Consistent weekday schedule with no weekends.
- Career Growth: Learn our systems, strengthen your industry knowledge, and grow within the team over time.
- Yearly Clothing Allowance: Receive an annual allowance for work attire.
Why Join Tee Jay?
We know there are plenty of companies hiring, and we don't expect Tee Jay to be the right fit for everyone. We're not simply looking to fill an opening. We're looking for someone who wants to build a long-term career, take pride in their work, and become an important part of our team.
The people we hire matter. They shape our reputation, strengthen our team, and directly impact the experience our customers have with Tee Jay every day. That's why we take hiring seriously. We look for people who are dependable, communicate well, enjoy solving problems, and genuinely care about doing quality work. We can teach our products, our systems, and our industry. What we can't teach is integrity, accountability, work ethic, and a positive attitude.
We're proud of the company we've built over the past 60 years, but we also know we're never finished improving. We continually look for ways to strengthen our company, improve our processes, and better serve our customers. We value employees who share that same mindset and want to be part of building something even better.
If you've read through this posting and found yourself thinking, "This sounds like the kind of company I've been looking for," then we'd encourage you to apply. We'd love the opportunity to get to know you, learn about your goals, and see if Tee Jay is the right place for the next chapter of your career.
Job Type: Full-time
Pay: $20.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Application Question(s):
- What’s one specific part of this job description that you feel strongly matches your background or strengths?
- What makes you want to stick with a company long-term?
- Are you willing to undergo and successfully pass a pre-employment drug test (including THC testing) and a background check as part of our hiring process?
Work Location: In person
