Top 43 Hotel operations Jobs in Romulus, Mi

Operations Manager
Residence Inn Livonia —Livonia, MI
- Nights as needed
- Inventory management
- Word processing
- Mid-level
11d
Resident Manager
Marriott International, Inc —Detroit, MI
- $134,000 - $176,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Microsoft Word
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Food and Beverage Operations Manager
Marriott International, Inc —Romulus, MI
- $60,669 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Front Office Manager
Spark by Hilton —Plymouth, MI
- Full-time
- Mid-level
- Hotel
- Math
Quick Apply
Night Auditor-Part Time
PONTCHARTRAIN DETROIT HOTEL LLC —Detroit, MI
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Free parking
- Flexible schedule
Quick Apply
Guest Service Manager - FT
MotorCity Casino Hotel —Detroit, MI
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Director of Restaurants
Marriott International, Inc —Dearborn, MI
- $83,000 - $109,000 a year
- Full-time
- Bar
- Hotel
- High school diploma or GED
6d
Front Desk Agent
Fairfield Inn & Suites —Canton, MI
- $12 - $15 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Operation Manager ("Gerente de Operaciones")
HOTEL DAVID WHITNEY —Detroit, MI
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Hotel General Manager
Holiday inn express —Dearborn, MI
- $56,000 a year
- Full-time
- Mentoring
- In-person
- Senior level
- Health insurance
- Employee discount
Quick Apply
12d
Security Supervisor - FT
MotorCity Casino Hotel —Detroit, MI
- Full-time
- Mid-level
- Supervising experience
- 1 year
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Namou Hotels - Embassy suites by Hilton Livonia/Novi —Livonia, MI
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid time off
- Parental leave
Quick Apply
General Manager Dundee MI
Quality Inn - Dundee, MI —Dundee, MI
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Hotel
- Health insurance
- Paid time off
Quick Apply
Floor and Facility Supervisor - FT
MotorCity Casino Hotel —Detroit, MI
- Weekends as needed
- 6 years
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Front Desk Receptionist
TownPlace Marriott Hotel —Livonia, MI
- $15 - $16 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Paid time off
Quick Apply
12d
Housekeeping Supervisor
Detroit Foundation Hotel —Detroit, MI
- Extended hours
- Microsoft Word
- Mid-level
- Hotel
Quick Apply
Director of Beverage Operations - FT
MotorCity Casino Hotel —Detroit, MI
- Full-time
- 5 years
- Hotel
- Analysis skills
- Free parking
- Health insurance
Quick Apply
1d
Cage Assistant Shift Manager - MGM Grand Detroit
MGM Resorts —Detroit, MI
- Full-time
- Mid-level
- High school diploma or GED
- Training & development
- Free parking
- Health insurance
Hotel General Manager
Daxton Hotel —Birmingham, MI
- Weekends as needed
- 7 years
- Senior level
- Leadership
- Paid holidays
- Health insurance
Quick Apply

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hotel operations jobs near romulus, mi

Operations Manager

Residence Inn Livonia -
Livonia, MI

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Job Details

Full-time
11 days ago

Qualifications

Confidential information handling
Word processing
Spreadsheets
Managing hospitality teams
Windows
Improving operational efficiency
Supervising experience
Team management
Productivity software

Full Job Description

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Livonia

17250 Fox Dr

Livonia, MI 48152

Overview:

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

Responsibilities:

Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering)
Provide strong lobby presence to assist front desk agents and guest
Provide all aspects of shift coverage in F&B operations as needed
Balance the hotel room type inventory
Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards)
Monitor and action Nor 1 upsell program
Handle guest’s special requests and customer complaints during shift.
Perform all other front desk duties and responsibilities.
Investigate and handle complaints, disturbances, emergencies, etc. during shift
Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed
Coach, train, counsel hourly associates and administer discipline as needed
Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
Prepare, copy, and distribute reports as required.
Handle special guest requests.
Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.

Qualifications:

At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field.
Previous supervisory responsibilities
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by manager

Apply Now

Refine Your Search

hotel operations jobs in romulus, mi

Operations Manager

Resident Manager

Front Desk Agent - Hotel Indigo Detroit

Food and Beverage Operations Manager

Front Office Manager

Night Auditor-Part Time

Guest Service Manager - FT

Director of Restaurants

Front Desk Agent

Operation Manager ("Gerente de Operaciones")

Hotel General Manager

Security Supervisor - FT

Front Desk Agent

General Manager Dundee MI

Floor and Facility Supervisor - FT

Front Desk Receptionist

Housekeeping Supervisor

Director of Beverage Operations - FT

Cage Assistant Shift Manager - MGM Grand Detroit

Hotel General Manager

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