Top 56 Hotel general Jobs in Rosenberg Tx

Guest Service Representative
HOME2 SUITES - KATY —Katy, TX
- Part-time
- Computer literacy
- English
- Mid-level
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Assistant General Manager
Springhill Suites Sugarland —Sugar Land, TX
- $54,000 - $62,750 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Disability insurance
- Health insurance
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1d
Hotel Maintenance Engineer/Tech
Aloft Katy Mills —Katy, TX
- $16 - $20 an hour
- Weekends as needed
- Hospitality
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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Hotel Housekeeper
Wyndham Garden Katy —Katy, TX
- $14 - $17 an hour
- Full-time
- Word processing
- Windows
- Hotel
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Hotel Housekeeper - Part Time
Wyndham Garden Katy —Katy, TX
- $13 - $17 an hour
- Part-time
- Word processing
- Windows
- Hotel
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Area Manager
Marriott International, Inc —Katy, TX
- $75,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Ability to walk for extended periods
- Health insurance
- Paid time off
11d
Hotel Maintenance
Wyndham Garden Katy —Katy, TX
- $18 - $23 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
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Hotel General Manager
Wyndham Garden Katy —Katy, TX
- $50,000 - $65,000 a year
- Weekends as needed
- Inventory management
- Hotel
- Conflict management
- Paid time off
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Overnight Guest Services Agent
Holiday Inn & Suites Katy Mills —Katy, TX
- Overnight shift
- Hotel
- High school diploma or GED
- In-person
- Free parking
- Paid training
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Hotel Housekeeper
Springhill Suites Sugarland —Sugar Land, TX
- Weekends as needed
- Hotel
- Entry level
- Disability insurance
- Health insurance
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Security Officer
The Post Oak Hotel —Houston, TX
- $18 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- 401(k)
- Paid time off
Room Attendant
HOME2 SUITES - KATY —Katy, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Hotel Housekeeper
Courtyard by Marriott —Houston, TX
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Front Desk Agent (D206)
TownePlace Suites by Marriott Houston Galleria Area —Houston, TX
- Part-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Hotel Housekeeper - Full Time
Wyndham Garden Katy —Katy, TX
- $14 - $17 an hour
- Full-time
- Word processing
- Windows
- Hotel
Quick Apply
Room Attendant - Housekeeper
Hyatt Place Houston Sugar Land —Sugar Land, TX
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Wellness program
- Commuter assistance
Human Resources Generalist
Marriott International, Inc —Houston, TX
- Full-time
14d
Houseperson
Embassy Suites Houston West Katy —Houston, TX
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
11d
Housekeeping Room Attendant
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- 401(k)
- Paid time off
Resident Assistant
Carriage Inn Katy —Katy, TX
- $14.00 - $14.50 an hour
- Part-time
- Background check
- English
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
4d

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hotel general jobs near rosenberg tx

Guest Service Representative

HOME2 SUITES - KATY
Katy, TX

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Job Details

Part-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

hotel general jobs in rosenberg tx

Guest Service Representative

Assistant General Manager

Hotel Maintenance Engineer/Tech

Hotel Housekeeper

Hotel Housekeeper - Part Time

Area Manager

Hotel Maintenance

Hotel General Manager

Overnight Guest Services Agent

Hotel Housekeeper

Security Officer

Room Attendant

Hotel Housekeeper

Front Desk Agent (D206)

Hotel Housekeeper - Full Time

Room Attendant - Housekeeper

Human Resources Generalist

Houseperson

Housekeeping Room Attendant

Resident Assistant

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