Top 27 Guest service agent Jobs in Roseville Ca

Front Desk Agent
Hilton Garden Inn Roseville —Roseville, CA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Arbor Lodging —Roseville, CA
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Front Desk Agent
Holiday Inn Express Rocklin-Galleria Area —Rocklin, CA
- $18 - $19 an hour
- Part-time
- Sanitation
- Hotel
- Computer skills
- Employee discount
Quick Apply
9d
Guest Service Agent
AC Hotel Sacramento —Sacramento, CA
- $20.50 an hour
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Lions Gate Hotel - Front Desk Agent Part time
Aimbridge Hospitality —North Highlands, CA
- $16.90 - $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
4d
Front Desk Agent
Marriott International, Inc —Sacramento, CA
- $19.50 an hour
- Overtime
- Hotel
- High school diploma or GED
- Computer skills
23h
Front Desk Associate
Massage Envy —Roseville, CA
- $17 - $18 an hour
- Part-time
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent - Hampton Inn & Home2 Suites CSUS
Jackson Hospitality, LLC —Sacramento, CA
- $16.90 - $19.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
3h
Guest Service Agent
Larkspur Landing Sacramento —Sacramento, CA
- $18.00 - $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk - Guest Service Agent- Full-time- Hilton Garden Inn Sacramento
WS Management —Sacramento, CA
- From $16.89 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
REP - CALL CENTER - PT
Hard Rock Hotel & Casino Sacramento —Wheatland, CA
- Part-time
- 18 years or older
- Microsoft Excel
- Basic math
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Sacramento, CA
- $18.00 - $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Night Auditor
Rancho Ontrario SpringHill Suites by Marriott —Rancho Cordova, CA
- $17.50 - $21.00 an hour
- Overnight shift
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Night Auditor
Courtyard Folsom —Folsom, CA
- $17.00 - $18.25 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Front Desk Agent
Best Westen Sacramento —Sacramento, CA
- $16.90 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
11d
Front Desk Agent
Fairfield Inn & Suites —Elk Grove, CA
- From $16.90 an hour
- Part-time
- Customer service
- Mid-level
- Office
- Free parking
- 401(k)
Quick Apply
22h
Front Desk
Residence Inn, Sacramento CalExpo NE —Sacramento, CA
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
8d
Night Auditor
Larkspur Landing Sacramento —Sacramento, CA
- $18 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
4d
Front Desk Associate
Royal Guests —Sacramento, CA
- $17 - $18 an hour
- 8 hour shift
- Hotel
- In-person
- Ability to stand for extended periods
- Paid time off
- Employee discount
Quick Apply
9d
Hotel Assistant Front Office Manager - H
Marriott Rancho Cordova —Rancho Cordova, CA
- $23 - $24 an hour
- Overtime
- Mid-level
- Hotel
- High school diploma or GED
- Travel reimbursement
- AD&D insurance
Quick Apply

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guest service agent jobs near roseville ca

Front Desk Agent

Hilton Garden Inn Roseville -
Roseville, CA

Quick Apply

Job Details

Part-time
$17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time

Requirements:

Qualifications:

High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Quick Apply

Refine Your Search

guest service agent jobs in roseville ca

Front Desk Agent

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REP - CALL CENTER - PT

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Night Auditor

Front Desk Associate

Hotel Assistant Front Office Manager - H

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