Top 2 Operations coordinator Jobs in Roswell, Nm

(Revised) Associate Test Coordinator
Eastern New Mexico University —Roswell, NM
- $18 an hour
- Weekends as needed
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance

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(Revised) Associate Test Coordinator
Eastern New Mexico University —Roswell, NM
The Associate Test Coordinator ensures that all mandatory trainings are completed to meet the certification requirements for administering licensure and…
$18 an hour

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(Revised) Associate Test Coordinator

Eastern New Mexico University -
Roswell, NM

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Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Customer communication
High school diploma or GED
Office experience

Full Job Description

Position Overview

The following is intended to describe the general nature and level of work being performed. This list of duties is illustrative only and is not a comprehensive listing of all the functions and responsibilities performed.

Position Summary:
The Associate Test Coordinator is responsible for the routine operations of the Prometric Testing Site and assists in administering and proctoring various tests, including Academic, Certification, Licensure, Computer-Based Testing, Correspondence/Long Distance Education, Placement exams, and others as needed. This position also administers and proctors’ exams through ATI, Pearson VUE, PSI, and the FAA. The Associate Test Coordinator ensures that all mandatory trainings are completed to meet the certification requirements for administering licensure and certification exams. This role also ensures that internal controls are adequate to maintain a safe and quiet testing environment for students. Additionally, the Associate Test Coordinator oversees the overall direction, coordination, and evaluation of the Prometric Site in accordance with Prometric testing policies, ENMUR’s policies, and applicable laws. This position reports to the Director of the Testing Services Department.

Supervisory Responsibilities:
The Associate Test Coordinator manages student hires and work-study employees within the Testing Services Department.

Duties and Responsibilities:

Must be skilled in objective observation.
Provide professional and friendly customer service.
Verify examinees’ identification and eligibility.
Perform security checks, such as using a wand or fingerprint scanning.
Maintain test integrity.
Explain exam procedures, launch exams, and handle post-exam procedures.
Continuously monitor examinees during exams.
Troubleshoot technical issues with testing equipment and software, and contact support when needed.
Maintain a secure and professional testing environment.
Ensure every examinee receives a fair and comfortable testing experience.
Enforce testing policies and procedures, and report any policy violations or irregularities.
Be flexible with scheduling and adapt to the needs of the testing center.
Assist with the setup and breakdown of testing stations.
Participate in quality assurance and audit programs.
Maintain open communication with internal and external departments to resolve technical issues.
Represent ENMU-R and Prometric’s vision, mission and values.
Establish positive relationships and represent ENMU-Roswell with other institutions, testing centers, National College Testing Association, and the community.
Collaborate with the Testing Program Specialist and Assistant Director to ensure smooth daily operation of testing program areas.
Promote effective communication within the Testing Services area.
Work with third-party agencies (MVD, Department of Corrections, Train It, Artesia trucking, Ramirez Trucking, etc.) to collect examinees’ information and clearance for CDL testing.
Perform other duties as assigned or deemed necessary.

Requirements

Minimum Job Requirements:

High School Diploma or equivalent (GED).
One year of general office or related experience.
Must obtain Test Center Administration Certification within two months of employment.
Must pass IRS background check (E-verity) after hiring.

Preferred:

Experience in a higher education institution.

Knowledge, Skills and Abilities:

Excellent written and oral communication skills.
Ability to be flexible with scheduling based on Testing Services days of operation.
Ability to interpret, adapt, and apply testing guidelines, polices, and procedures.
Ability to use sound judgment and react calmly and effectively in various situations.
Ability to professionally represent ENMU-Roswell in the community and local school districts.
Strong organizational and planning skills.
Proficient with standard office equipment, including computers, phones, scanners, fax machines, and copiers.
Knowledge of strategic planning and implementation of short-term and long-term goals.

Working Conditions

While performing the duties of this position, the employee is regularly required to use hands to handle or feel objects, reach with hands and arms; and communicate effectively by talking or hearing.
Frequently required to stand, walk and sit, occasionally required to stoop, kneel, crouch, or crawl.
Work is primarily performed during normal business hours, with occasional weekends required to meet deadlines.
The position is primarily sedentary but may occasionally involve lifting or exerting up to 25 pounds of force.

Essential Functions: [As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, job knowledge, skills, and abilities, physical demands and working conditions. This is not necessarily an all-inclusive listing.]

Additional Information

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application:

Required Documents:
Letter of Interest
Contact information for three references (blind or off list reference checks may be conducted on finalists)
Transcripts Official or Unofficial (Scanned/PDF transcripts required if being used to meet the minimum or preferred qualifications; Copy and Paste transcripts will not be considered.)

ENMU-R is an Equal Opportunity Employer/Title IX/IPRA. Eastern New Mexico University - Roswell does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the office of human resources at (575) 624-7412. New Mexico is an open records state; therefore ENMU-R complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Any concerns regarding sex discrimination should be addressed to the Title IX Coordinator at either [email protected], (575) 562-2235, or Quay Hall Office 109, 1500 S Avenue K, Portales, NM 88130. Requests for records should be sent to Teresa Casarez at [email protected]. For any other inquires please contact Human Resources at (575) 624-7412 or email [email protected]

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

ENMU-Roswell reserves the right to cancel, change, or close any advertised position at any time. The decision to do so will be based upon the needs of the University and the final determination will rest with the President.

APPLICANTS ARE RESPONSIBLE FOR SUBMITTING COMPLETE APPLICATIONS

Insurance

Insurance for Eastern New Mexico University-Roswell is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that's right for them.

Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
Dental insurance is offered through United Concordia.
Vision insurance is offered through Davis Vision.
Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.

Retirement

Eastern New Mexico University-Roswell participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare.

The University also offers supplemental retirement plans. 403b plans are available through TIAA/CREF, AIG VALIC, and MetLife. 475b plans are offered through TIAA/CREF.

Paid Time Off

Leave accrual rates are determined by employee class (At-Will/Professional & Faculty - exempt or Support – non-exempt) and years of employment. See below for specific accruals for each employee class.

As per policies and procedures Adjuncts and Temporary employees are not eligible to accrue leave.

Faculty Paid Time Off

Medical leave is accrued 48 hours in the Fall and 48 hours in the Spring.
Personal Leave - Five personal work days each academic year and two work days during the summer. Only regular faculty will be eligible for personal leave. Personal leave will not accumulate from academic year to academic year.

Support Paid Time Off

During the first year of service, full time non-exempt (hourly) employees accrue 7 hours of annual leave and 7 hours of medical leave per month.
The second year of service, full time non-exempt employees accrue 10 hours of annual leave and 10 hours of medical leave per month.
The third and subsequent years of service, full time non-exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.
Employees must work for the University for three months before they are eligible to use annual leave.
Leave accruals will be pro-rated for part time employees.

Professional/ At-will Paid Time Off

Full time exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.
Employees must work for the University for three months before they are eligible to use annual leave.
Leave accruals will be pro-rated for part time employees.

Employee Educational Assistance Plan

Eastern New Mexico University-Roswell offers a tuition waiver for permanent, full-time and part-time regular employees and retirees. Employees can take up to 9 credit hours on the Roswell campus. Their IRS dependents are not restricted in the number of credit hours they can take. For detailed information reference 40.9 Educational Assistance Program.

For classes offered by ENMU in Portales, the Portales campus will waive some tuition for either the employee or spouse, dependents, as defined by the I.R.S., are not eligible for tuition waivers for classes taken through the Portales campus.

Additional course fees will still need to be paid by the employee.

As per policies and procedures Adjuncts and Temporary employees are not eligible to recieve the tutiion wavier.

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operations coordinator jobs in roswell, nm

(Revised) Associate Test Coordinator

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